ITSupport Officer, 23 months, Edinburgh, £155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an ITSupport Officer on a 23 month contractual basis. Our client is looking to recruit an ITSupport Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users’ use of the supplied hardware … I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation more »
Are you an experienced 2nd Line ITSupport Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 2nd Line ITSupport Technician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … a minimum of 3 years of experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department, in a busy environment Strong organisational skills, attention to detail, deadline-oriented, with a keen interest in technology and proven troubleshooting abilities. You more »
Are you an experienced 3rd Line ITSupport Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 3rd Line ITSupport Technician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … will have strong 3rd line commercial experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department, in a busy environment Strong organisational skills, attention to detail, deadline-oriented, with a keen interest in technology and proven troubleshooting abilities. You more »
ITSupport Officer, 23 months, Edinburgh, £155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an ITSupport Officer on a 23 month contractual basis. Our client is looking to recruit an ITSupport Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users' use of the supplied hardware … I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation more »
ITSupport - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … broad range of users at various levels. Engaging with service users from a range of different roles from Lecturers to E-Learning Designers to IT Managers. Managing and mentoring of 21 st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate … Desirable Good understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable Ifyou are a driven and ambitious ITSupport Mangerlooking for a new challenge, this could be the perfect role for you. Don't miss out on this exciting opportunity to more »
