IT Service Transaction Analyst
- Hiring Organisation
- Pontoon
- Location
- Edinburgh, City of Edinburgh, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £350 - £400/day
teams. Process and Continuous Improvement: Support adherence to IT Service Management processes, identifying improvement opportunities. Assist with creating and maintaining process guides and templates. Stakeholder Engagement: Build effective relationships with Project Managers, Technical Leads, Service Owners, and Support Teams. Act as a central point for information and updates … regulated industry (e.g., Financial Services, Insurance). Key Attributes: Proactive, self-motivated, and eager to develop professionally. Collaborative team player with strong stakeholder engagement skills. Calm under pressure with a problem-solving mindset. Adaptable and able to thrive in a fast-paced environment. What We Offer: A supportive ...