Information Technology Support Analyst
edinburgh, central scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DiverseJobsMatter
internal IT requirements of the organisation. We work inclusively and collaboratively across our London and Edinburgh offices where the IT team is positioned to support our four main UK offices in London, Edinburgh, Cardiff, and Belfast, as well as our flexible and home-working members of staff. This role … learn, and who can enjoy the process. The role The IT Service Desk Analysts are responsible for the resolution of first- and second-line support requests, incidents, IT queries, and the day-to-day IT support requirements of our userbase. You will provide a first-class IT service … ensuring the highest levels of support and customer satisfaction. Support will be provided both in person and remotely, and the role includes an on-call rota (one week in five). A flexible, dynamic approach is required, with great collaborative skills so that knowledge and experience can be more »
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