First-LineTechnicalSupport Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people … they are looking to bring on a FirstLineTechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-LineTechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills more »
1stLineTechnicalSupport Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for … the customer related support activities. A 1stLineTechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear … concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and more »
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
1stLineTechnicalSupport Engineer, Bournemouth, £28,000 As a TechnicalSupport Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career … company which began as a small family business and evolved into a global force. They understand the need for flexibility and as a TechnicalSupport Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite … parking. TechnicalSupport Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1stLineTechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1stLine IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1stLineTechnicalSupport Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
Uxbridge, Greater London, United Kingdom Hybrid / WFH Options
Fortis Hosting
An experienced 1stLineTechnicalSupport Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing … cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating … interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; IT Engineer, IT Technician, 1stLineSupport Technician, 2nd LineSupport, IT Support Engineer, IT Systems Consultant, IT Solutions more »
Employment Type: Permanent
Salary: £20000 - £23000/annum Staff pension, Hybrid working