1 to 25 of 34 3rd Line Engineer Jobs in England with Remote Work Options

Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between … at all times. Additionally, it is necessary to understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide more »

Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between … at all times. Additionally, it is necessary to understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide more »

Job Opportunity: Applications 3rd Line Engineer/Subject Matter Expert Location: Portsmouth Salary- Upto £57,000 IO Associates is looking for an Applications 3rd Line Engineer to maintain and support a complex secure solution. This role primarily involves incident management … and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You will also be responsible for infrastructure development, testing of upgrades, patches, and new software solutions. Key Responsibilities: Manage and resolve incidents on secure military systems. Handle escalations from 2nd … line support. Deliver infrastructure development and testing. Implement upgrades, patches, and new software solutions. Take ownership of problems and deliver effective solutions. Skills and Experience: SharePoint: Server management, permissions, application integration VMware Horizon VDIs vSphere Virtualization Group Policy Management Skype Server File Share and NTFS Permissions NGINX Hyper more »

career progression opportunities. Collaborative Environment:** Be part of a supportive team of experts who are passionate about technology and innovation. The Role As a 3rd Line Network Engineer, you will play a crucial role in supporting and enhancing customer enterprise networking environments. Your expertise will … both written and spoken, with the ability to engage with technical and non-technical customers alike. Apply Today If you're a network engineer seeking your next exciting opportunity, we want to hear from you. Apply now, and one of our dedicated talent specialists will be in touch more »

Title: 2nd Line NOC Engineer Location: Ledbury, UK (remote) Position Type: Full-Time Salary: £40,000 - £50,000+ DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We … pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will … exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client …/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rd line experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »

who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rd Line/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rd line capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »

career progression opportunities. Collaborative Environment:** Be part of a supportive team of experts who are passionate about technology and innovation. The Role As a 3rd Line Network Engineer, you will play a crucial role in supporting and enhancing customer enterprise networking environments. Your expertise will … both written and spoken, with the ability to engage with technical and non-technical customers alike. Apply Today If you're a network engineer seeking your next exciting opportunity, we want to hear from you. Apply now, and one of our dedicated talent specialists will be in touch more »

The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate more »

fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, you can work from home when needed, and you'll enjoy a more »

rd Line Support Engineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3 rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd Line Support … who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1 st and 2 nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1 st and 2 nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »

3rd Line Engineer Location: Fully remote Salary: £(phone number removed) (DOE) + excellent benefits + fully remote My client, a leading Managed Service Provider is looking for an experienced 3rdLine Engineer to join their team on a fully remote basis. Providing support to more »

3rd Line Engineer Location: Hybrid (initially WFH + client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) + excellent benefits, including progression My client, an established Managed Service Provider is looking for an experienced 3rd Line Engineer … their team. You will be responsible for supporting the IT infrastructure of all their customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … an MSP background to get involved in providing support to SMEs across different industries. Please bear in mind my client will also consider experienced 3rd Line Engineers without MSP experience who are looking to move into this environment. If you are interested, please respond with a copy more »

Hello we are Penelope and we are looking for an experienced, capable and concise 2nd line engineer to join our support team based in our Bath office. We work on a hybrid basis and will require you work from the office 3 days per week. From …/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation for 1 st line colleagues Microsoft certified or other industry relevant qualifications The right to work in the UK Highly desirable Experience of managing projects Experience of system more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere … software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What youll more »

We are searching for remote working experienced 3rd Line Infrastructure Engineer for a technology driven business which has offices and data centres based in Exeter, Cardiff, Newport and London. The role is offered on a remote and home working basis with visits, as and when … extensive and proven experience working within a technical support and implementation role as well as proven experience in providing third line support (3rd) in a similar field. You will be able to analyse problems and the determine the appropriate solutions. You will also have: Exposure to Open … includes a competitive salary, bonus, a good pension, insurances, healthcare options, good holiday allowance, ongoing professional training, remote working and much, much more! Keywords 3rd Line Infrastructure Engineer, Remote Working, Physical Servers, Storage, SLAs, Open Source, Containerisation, DevOps, Docker, Kubernetes, Jenkins, Linux OS, Software Rollouts more »

Our client is a well established MSP based in Cheltenham who are looking for a 3rd Line IT Engineer to join their team. This is a hybrid role working 2 days on site with the opportunity to progress into technical consultancy and architechture. As a … 3rd Line IT Engineer, you will be responsible for providing advanced technical support, managing complex incidents, and ensuring the smooth operation of our clients' IT infrastructure. You will play a key role in troubleshooting and resolving high-level technical issues, implementing new technologies, and contributing … to continuous improvement initiatives. Key Responsibilities: Provide expert 3rd line support for complex technical issues across a range of technologies. Troubleshoot and resolve escalated incidents and problems efficiently, ensuring minimal disruption to clients. Implement and manage advanced IT solutions, including server, network, and cloud-based systems. Liaise more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. more »

The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate more »

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy more »

Role: Senior 3rd Line Engineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rd Line Engineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Role: 3rd line network engineer Location: central London Salary: £55,000 Are you an experienced network engineer looking for a new challenge? If so, we have just the role for you! We are working with a leading managed service provider who are on … the hunt for a passionate and skilled network engineer to work on the latest Cisco devices providing excellent customer service for their clients in a fast paced, varied and exciting role where no two days are the same, The role: Resolve complex escalated issues from 2nd line. Assist … certifications. Hybrid working in a modern central London office. Sick pay plus wellness days Pension Company events If you are a passionate network engineer and looking for new opportunities to work wit likeminded individuals, please apply with an up-to-date CV to be considered. *Must have right more »

Role: 3rd Line Network Engineer Location: Hybrid (London office 2 days PW) Salary: £60,000 Everyone wants a great working environment, and this opportunity can provide you with just that. I am working with one of the UKs leading ISPs, winner of countless 'best place … as well as boasting a state-of-the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team. This is an all-encompassing role where no two days will be the same. You will get involved … multitude of projects with the latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rd line support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying more »

private sector clients. They pride themselves on their commitment to excellence, integrity, and continuous improvement. We are currently seeking a talented and experienced Senior 3rd Line Engineer to join our dynamic team. Role Overview: As a Senior 3rd Line Engineer more »

We have an excellent opportunity for a 3rd Line IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to more »