Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
rd Line Support Engineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3 rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd Line Support … who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1 st and 2 nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1 st and 2 nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLineEngineer Location: Fully remote Salary: £35,000-38,000 (DOE) + excellent benefits + fully remote My client, a leading Managed Service Provider is looking for an experienced 3rdLine Engineer to join their team on a fully remote basis. Providing support more »
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLineEngineer Location: Hybrid (initially WFH + client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) + excellent benefits, including progression My client, an established Managed Service Provider is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all their customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … an MSP background to get involved in providing support to SMEs across different industries. Please bear in mind my client will also consider experienced 3rdLine Engineers without MSP experience who are looking to move into this environment. If you are interested, please respond with a copy more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
3rdLine WAN Engineer Security Cleared Contract **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the IT Sector require a skilled 3rdLine WAN Engineer to join their successful Practice on an Contract basis. Experience Required: A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices. The successful candidate will have in-depth knowledge of configuring and tuning the following Juniper SRX platform more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
Hello we are Penelope and we are looking for an experienced, capable and concise 2nd lineengineer to join our support team based in our Bath office. We work on a hybrid basis and will require you work from the office 3 days per week. From …/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation for 1 st line colleagues Microsoft certified or other industry relevant qualifications The right to work in the UK Highly desirable Experience of managing projects Experience of system more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere … software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What youll more »
Job Details: 3rdLine Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city … opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers … occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rdline technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to more »
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rdLine IT Service Desk Engineer : Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
continue to grow around 20% year on year.# As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate … will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd/3rdline engineering position. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and … sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3 rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active Directory config/ more »
Southampton, Hampshire, South East, United Kingdom
Engineering
Your new company Our client is based on the outskirts of Southampton and are looking for two 3rdLine Network Specialists to join their team on an interim basis. Your new role You will be working as part of a larger team who provide critical infrastructure services more »
Stourport-On-Severn, England, United Kingdom Hybrid / WFH Options
Surf Tech IT Ltd
fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, you can work from home when needed, and you'll enjoy a more »
We are searching for remote working experienced 3rdLine Infrastructure Engineer for a technology driven business which has offices and data centres based in Exeter, Cardiff, Newport and London. The role is offered on a remote and home working basis with visits, as and when … extensive and proven experience working within a technical support and implementation role as well as proven experience in providing thirdline support (3rd) in a similar field. You will be able to analyse problems and the determine the appropriate solutions. You will also have: Exposure to Open … includes a competitive salary, bonus, a good pension, insurances, healthcare options, good holiday allowance, ongoing professional training, remote working and much, much more! Keywords 3rdLine Infrastructure Engineer, Remote Working, Physical Servers, Storage, SLAs, Open Source, Containerisation, DevOps, Docker, Kubernetes, Jenkins, Linux OS, Software Rollouts more »
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Our client is a well established MSP based in Cheltenham who are looking for a 3rdLine IT Engineer to join their team. This is a hybrid role working 2 days on site with the opportunity to progress into technical consultancy and architechture. As a … 3rdLine IT Engineer, you will be responsible for providing advanced technical support, managing complex incidents, and ensuring the smooth operation of our clients' IT infrastructure. You will play a key role in troubleshooting and resolving high-level technical issues, implementing new technologies, and contributing … to continuous improvement initiatives. Key Responsibilities: Provide expert 3rdline support for complex technical issues across a range of technologies. Troubleshoot and resolve escalated incidents and problems efficiently, ensuring minimal disruption to clients. Implement and manage advanced IT solutions, including server, network, and cloud-based systems. Liaise more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rdLine IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rdline role. more »
increased use of technology, data, and digital approaches as part of the new strategy after a significant investment. As a Senior Client Services Engineer you will work closely with researchers across the university on the technical requirements and challenges for new leading research. This will require you to … university continues to be cutting-edge technically and in its research. Experience of interest: Working in a technical IT role at the 2nd/3rd-line level in a Windows, Linux or Mac environment. Taking ownership of certain technical assets such as software, infrastructure, networks and maintaining … standardising, and further developing these assets in line with the rest of the business Strong interpersonal skills, able to engage key stakeholders as part of project delivery, delivering excellent service, assessing impact of technical decisions, and providing frequent updates on developments Experience working with architecture teams would be more »
Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLine Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
3rdLine Network Support Engineer SC Cleared Bracknell – On Site Working £180-£290 per day - 12 Month Contract We are looking for an experienced 3rdLine Network Support Engineer to join an existing team of 3rdLinemore »
2nd/3rdLine Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on … come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLine Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer hardware & software-related … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rdLine IT Service Desk Engineer: Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »
in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rdline support for fault resolution. Providing infrastructure solutions that meet the needs of business. Providing architectural and technical oversight to the rest more »
in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rdline support for fault resolution. Designing, implementing, maintaining, and supporting highly available diverse network, voice and security architectures Produce and Maintain documentation … diagrams related to all systems developed/deployed and to improve the support operations. Configure and install various network devices and services in line with IT security policy. Perform network maintenance and system upgrades including, vulnerability fixes/updates/patches and security configurations. Monitor system resource utilization … success of changes made to the network infrastructure. Maintain regular relationships and escalate and work with vendors. Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis. Select and implement security tools, policies, and procedures in conjunction with the company’s security more »
L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we … provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst acting as more »
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy more »
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rdLine/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rdline capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rdline support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rdline infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client …/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rdline experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »