Role: 3rdLine Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rdLine Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a … take ownership of user problems and will work proactively to troubleshoot, respond and resolve end-user issues. Role Responsibilities Providing support to 1st, 2nd & 3rdline engineers acting as an escalation resolution point for our customers Providing senior technical support to customers Building and maintaining good working … relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with timeframes and costings Meeting with customers to understand the organisation strategy and working with Technical Architect and/or Solutions Architect to create IT solutions more »
role is to provide technical support to a wide array of external clients as well as scoping and running project based work. As a 3rdLineEngineer, you will provide telephone, email and remote support for external and internal customers across a wide variety of … of general software, dealing with virus-infected machines and malware protection software. Ability to research a problem and find a solution using on line resources. Ability to make decisions and prioritise own workload Ability to demonstrate strong commercial awareness Desirable Criteria: Experience of building/installing servers/ more »
Peterborough, England, United Kingdom Hybrid / WFH Options
Jarvis King
3rdLine Network Security Engineer 📌 Peterborough 📌 £43,000 to £50,000 + £10K shift allowance + Overtime Allowance + 20% Bonus 📌 10% Pension + Life Assurance + Share Equity 📌 Shift Working/Hybrid Working ** The business will support the application for security clearance. Due to … be a UK national or have lived and worked in the UK for the past 5 consecutive years. ** The Role in a Nutshell A 3rdLine Technical Specialist with networking experience on large enterprise networks of 100+ nodes or more. About The Business Security is one of more »
Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Project People
3rdLine WAN Engineer/Network Engineer (Juniper SRX/BGP/IPSEC/MPLS/PKI) - Birmingham, West Midlands, UK - 18 Month Contract A national security clearance is required for this role but candidates not holding this level of clearance will be … considered. Leading IT Services Provider in the defence sector require a skilled 3rdLine WAN Engineer (Juniper SRX/BGP/IPSEC/MPLS/PKI), for an initial 18 months rolling contract, to join their team in Birmingham, West Midlands. The project requires a … 3rdLine WAN Engineer/Network Engineer (Juniper SRX/BGP/IPSEC/MPLS/PKI) with experience in: The successful applicant must be a 3rdline WAN Network Support Engineer and must have experience of configuring more »
Newcastle upon Tyne, Tyne & Wear, United Kingdom Hybrid / WFH Options
Latcom plc
My client based in Newcastle are looking for a 3rdLine IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rdline role. Client will offer training, pay for course/certifications and progression! This role more »
Employment Type: Permanent
Salary: £34000 - £37000/annum + Training + Progression + Benefits
Role: IT Consultant Manchester Salary up to: GBP 35000 Professional Development & excellent benefits! Industry: Education Needed: UK Driving Licence I have a fantastic opportunity for an enthusiastic IT Consultant to join an industry leading business that delivers support services in more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Car allowance and amazing holidays
Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rdLine ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June … and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rdLine ICT Support Engineer - The Role: As a 3rdLine ICT Support Engineer, you will … is 37 hours, usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rdLine ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems, including installation more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Circle Group
3rdLine/Senior Engineer (40-50K DOE) - Sheffield Keywords: 2nd Line, 3rdLine, Senior IT, IT Support, Support Analyst, Field Engineer, IT Technician, IT Engineer, Azure, AWS, VMware, Windows, Office 365, WAN, LAN, Firewalls … IT Managed Solutions provider, looking to expand their team with a few new Support Engineers, varying from 1st Line up to the 3rdLine/Senior team. The IT team already consists of around 150-200 people across multiple office locations in the UK. With … the company is growing! We are happy with welcoming a 2nd line with a few years' experience, looking to transition into a 3rdline role, while the same applies for a 3rdline transitioning into the Senior role. Please note the Senior more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
Hello we are Penelope and we are looking for an experienced, capable and concise 2nd lineengineer to join our support team based in our Bath office. We work on a hybrid basis and will require you work from the office 3 days per week. From …/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation for 1 st line colleagues Microsoft certified or other industry relevant qualifications The right to work in the UK Highly desirable Experience of managing projects Experience of system more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
continue to grow around 20% year on year.# As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate … will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd/3rdline engineering position. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and … sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3 rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active Directory config/ more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
3rdLine WAN Engineer Security Cleared Contract **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the IT Sector require a skilled 3rdLine WAN Engineer to join their successful Practice on an Contract basis. Experience Required: A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices. The successful candidate will have in-depth knowledge of configuring and tuning the following Juniper SRX platform more »
IT Service Desk 2nd/3rdline Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rdline IT support with patching & infrastructure experience. You … ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
We are seeking an enthusiastic and organised individual to provide 3rdLine IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rdline support to end users and maintain a strong customer focus . Troubleshoot Incidents through … root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation of the more »
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rdline support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Educa... more »
Watford, England, United Kingdom Hybrid / WFH Options
VML
3rdLine Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rdlineengineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving … and assisting in resolving issues What we want from you: Experience as a 3rdline support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience more »
3rdLine Support Engineer Opportunity for a 3rdLine Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £30,000-£40,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via Nathan.Finlay … in Hartlepool. Benefits: Medical insurance 28 days annual leave inclusive of bank holidays. Employee discounts Company events What will you be doing? As a 3rdLine Support Engineer you will be working with within a team of support engineers to deliver first class support to … solutions for the user. Essential Skills: A high level understanding of Networking, including switches configurations, Aruba, firewalls and security. A track record of proving 3rdline support to a high standard. Excellent communication skills to transfer technical jargon into real world solutions for clients. Experienced with MS365 more »
Portsmouth, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
Job Opportunity: Applications 3rdLineEngineer/Subject Matter Expert Location: Portsmouth Salary- Upto £57,000 IO Associates is looking for an Applications 3rdLineEngineer to maintain and support a complex secure solution. This role primarily involves incident management … and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You will also be responsible for infrastructure development, testing of upgrades, patches, and new software solutions. Key Responsibilities: Manage and resolve incidents on secure military systems. Handle escalations from 2nd … line support. Deliver infrastructure development and testing. Implement upgrades, patches, and new software solutions. Take ownership of problems and deliver effective solutions. Skills and Experience: SharePoint: Server management, permissions, application integration VMware Horizon VDIs vSphere Virtualization Group Policy Management Skype Server File Share and NTFS Permissions NGINX Hyper more »
3rdLine Network Support Engineer SC Cleared Bracknell – On Site Working £180-£290 per day - 12 Month Contract We are looking for an experienced 3rdLine Network Support Engineer to join an existing team of 3rdLinemore »
3rdLine Infrastructure Engineer Kidderminster (Hybrid) £35,000 Gleeson Recruitment are working on a great opportunity alongside an incredible, rapidly growing organisation who are seeking a highly motivated, up & coming skilled Infrastructure Engineer. The organisation are willing to provide certification support, training & development in any more »
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rdLine IT Service Desk Engineer: Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »
The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rdLine Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate more »
entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rdline technical support for approved hardware and software. Collaborate with third-party service suppliers to ensure timely issue resolution. Install and manage more »
Looking for a steady, stress-free, 9-5, tech job? Stop reading. Still here? Good… We’re a well-established Managed Services and Cloud Hosting Services provider, based in Central London, with an enviable reputation for industry best practice and more »