Management system ( Airwatch/Xenmobile/Mobile iron etc), o Basic understanding on Data backups, o Basic understanding and troubleshooting for VDI, SCCM/LanDesk/Altris, o Basic configuration & troubleshooting of Apple machines/mobile devices o Contribution towards creating KB article o Ensuring all SRQs, Incidents are addressed more »
an IT support role or healthcare role involving significant time working with complex IT systems Experience of telephony helpdesk operations. Desirable Experience of helpdesk (LANDESK/Alemba) functions. Previous experience working with RIS/PACS systems and the Image Exchange Portal Skills, Knowledge & Aptitudes Essential Proficient in office automation systems more »
or MCSE preferred Familiarity with tools such as IDA Pro, PEiD, PEview, Procmon, Snort, Bro, Kali Linux, Metasploit, NMAP, and Nessus Familiarity with GPO, Landesk, or other IT Infrastructure tools Understanding of programming/scripting languages and ability to run basic database queries Experience with ServiceNow Education Minimum bachelor’s more »
