Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
ClearCourse
consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customeronboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Zellis
Market-facing involvement with key clients; specifically to participate in selling and closing major engagement bids and initiatives in with a focus on onboarding new customers to Zellis. Identifying and pulling together the right project team with the right mix of skills for each engagement, and on occasion more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Yusen logistics
term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
Employment Type: Permanent, Part Time, Work From Home
Customer Success managers to deliver exceptional results that will ultimately lead to more business. Work closely with Customer Success to ensure world class onboarding and customer satisfaction. Align with Customer Success and Solutions Engineering to grow/expand existing accounts. Ideal Experience 3+ years of successful sales experience more »
and marketing teams to identify and research new sales targets, actively participating in maintaining and increasing our revenue stream. Assist key clients in onboarding with Justt’s customer success team and promptly address inbound customer requests via phone and online channels. Formulate and execute a long-term success … existing ones, and enhance opportunities through various prospecting and engagement methods. Collaborate with internal Justt teams, providing technical expertise and support, and engaging in client interactions, including C-level engagements for more complex solutions. Attend key trade shows and industry networking events as required by the Commercial Sales Team more »
strong stakeholder management with both customers, third parties and partners on product/services feedback Provide feedback to product/engineering teams on our client’s product and service improvements issues. Gather customer … requirements and articulate appropriate technical and non-technical solutions. Proactively create and drive impactful changes across support workflows, policies and tools Assist with customeronboarding and continued success of the customer relationship. What we are seeking in candidates: · Background in financial trading systems and software · Good sound technical … Experiencing supporting customers with technical and product issues · Awareness and passion for blockchain and cryptocurrency · Demonstrating pro-activity and accountability · Experience in creating new client support processes. To apply for the job please click the below link or alternatively contact James.platt@harringtonstarr.com more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Giant Screening
Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience. We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain … addressing any needs/concerns. Leading service review sessions, documenting and taking actions and next steps. Enhancing & maintaining stakeholder connections whilst measuring success through client satisfaction, delivery quality & financial performance. Take ownership of client satisfaction Guiding new clientonboarding, actively contributing to achieving project milestones more »
Leeds, England, United Kingdom Hybrid / WFH Options
GradBay
Intelligent configuration of our product Data, ML and AI solutions Continued product development What we’re looking for: We are looking for a technical clientonboarding manager to work within our Implementation team to manage and support our client base. The role is a mix of … client facing work, configuration, and Service Desk management within the Implementation team.The Implementation team is the conduit to gather client requirements and deliver the optimal digital solution. This is a fantastic opportunity to join a growing tech business with an ambitious 5-year plan. Who you’ll work … with: You will report to the Head of Client On-boarding and will work alongside a small but growing team of peers. You will also have access to working relationships with the Sales team, our data and analytics team, our development team, and our Leadership team so this is more »
The Company Fundment is a fast-growing wealth infrastructure company embarking on an exciting growth phase, looking to hire a customer focused Platform Client Services Manager to join our outstanding Operations Team. This role will report into our Head of Client Services. Fundment is transforming the platform experience … clients. Our technology delivers efficiencies through market leading workflows for account opening, integrations with other tools and software systems, and by meeting adviser and client needs via a toolkit offering streamlined transfers, advisory portfolio management tools, a wide range of MPSs, custom indexing technology, and all the in-house … from decades of outdated technology, inefficiencies and high costs, Fundment gives advisers and their clients a simple, modern, platform experience. The role The Platform Client Services Manager is instrumental in assisting financial advisers as they transition their business to the Fundment platform, guiding them through our platform’s administrative more »
medium clients 2. Develop channel partnerships to leverage business communities to sell Alibaba Cloud global solutions 3. Build robust sales pipelines, help enhance customeronboarding and partner enablement programs 4. Provide training and workshops to customers and partners to enhance brand awareness and improve collaborations 5. Provide overall more »
are complete and up to date for product support teams. Ensuring correct configuration management is carried out and documented for product changes. Ensuring new clientonboarding is successful with efficient deployment of products, integration services, and setting configuration. Carry out impact analysis for changes, especially where these more »
Compliance Associate – Private Credit Firm - London Company Overview: Our client is a credit fund manager based in London. The firm is committed to maintaining the highest standards of compliance and regulatory adherence, ensuring that their operations comply with all relevant financial regulations and ethical practices. They are currently seeking … reviews and testing · Develop and maintain compliance policies and procedures · Regulatory filing · Financial promotions and marketing compliance reviews · PA dealing · G&E · Compliance training · Clientonboarding (AML and KYC) · Ad hoc project work Requirements: · Bachelor's degree in Finance, Economics, Law, or a related field. · Prior experience more »
Greater London, England, United Kingdom Hybrid / WFH Options
Aquent
Job Title: Onboarding Support Specialist (French speaking) Client Location: London - Hybrid (3 days on-site) Starting: June 2024 Salary/Pay Rate: up to £121.50 per day - PAYE Hours: Full-time Duration: 6/7 months - 40 hrs a week We're working in partnership with a … global tech client to hire a talented, French-speaking Onboarding Support Specialist for a 6/7 months contract, offering up to £121.50 per day (PAYE). Are you interested in creating the future of e-com shipping? Do you want to be a part of team … journey to allow our clients to start shipping in France. This role is based in London, UK KEY RESPONSIBILITIES • Work as a customeronboarding & support SME for the commercial team and support customers set up their shipping accounts and start shipping. • Support shippers and/or internal more »
Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate … Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Main Responsibilities and Duties of the Client Director: The Client Director's primary responsibilities and duties include: - Conducting thorough reviews of accounts … files and engaging in client meetings. - Meeting with and onboarding new clients to the firm. - Cultivating and nurturing strong relationships with clients to ensure their satisfaction and retention. - Providing ongoing support to the team and addressing complex queries from clients. - Serving as a mentor to accountants across more »
regulation/legislation and industry trends Act as a key company representative in the UK and EU, participate in industry networking events and conduct client meetings with the goal of growing company exposure and building book Opportunity to launch new business lines and expand team with high growth potential. … Metrics for success will include revenue generation, deal pipeline origination, deal closure, clientonboarding and activity, etc. Qualifications: Bachelor’s degree in Business, Economics or Finance preferred (Graduate degree a plus) 1-5+ years of experience in a business development, sales, trading, or brokerage/account more »
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
Hampton In Arden, England, United Kingdom Hybrid / WFH Options
Tela Technology
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
customer advocacy through a blend of automation, data-driven insights, and personalised engagement. Collaborating closely with Product & Engineering colleagues to enhance our Scaled CustomerOnboarding & Enablement program. Defining and helping customers articulate and measure the ROI they receive, and identify additional areas of potential value. Responsibility for annual more »
Crime Management arrangements. Work closely with key stakeholders providing advice, guidance and support regarding AML and Financial Crime matters, particularly on complex structures, transactions, clientonboarding risks, as well as in identifying high risk customers, including Politically Exposed Persons (PEPs). Lead the development of bank-wide … of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind. Full onboarding support and continued development opportunities Options for flexible working Regular social activities 25 days holiday Pension contributions Discretionary bonus scheme Private health cover (with more »
Job Title: French speaking Customer Service & Onboarding Administrator Location: Lichfield, Office-Based Type: Permanent Salary: Up to £29,000 per annum Our client is a leader, renowned for their exceptional products. Our client's team is passionate about delivering the best experience to their suppliers and … franchisees. We are currently seeking a dedicated French-speaking Customer Service & Onboarding Administrator to join their office in Lichfield. Key Responsibilities: Customer Service: Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. Offer detailed information about our products and services. Resolve customer … process. Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate and up-to-date records in our client's CRM system. Prepare and manage onboarding documentation and materials. Collaborate with various departments to address and resolve any onboardingmore »
Junior Client Operations Officer/Administrator Funds Services, London Permanent, Hybrid CSC is the world’s leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use … one of the best regarded providers in its space and had rapidly grown its highly experienced and well-regarded team of experts. DESCRIPTION The Client Operations Officer will report to the Senior Client Operations Officer in the UK’s Funds Services Team and assist in the onboarding and ongoing maintenance of clients and client entities, as well as perform other administrative tasks that may be required by a fast-growing, highly collaborative team. The ideal candidate is a responsible enthusiastic individual who is interested in joining a team and that takes pride and enjoyment more »
Process Portal Changes, Account Questions, and Onboarding Forms. Track and monitor support cases to ensure timely resolution and follow-up. Escalate critical client situations to the appropriate level of management and engineering expertise. Provide continual feedback on processes to improve the customer experience. Assist with the end … to-end onboarding process for new customers, ensuring seamless integration of our cloud services into their existing infrastructure. Develop strong relationships with customers, serving as one of their primary points of contact during the onboarding phase. Collaborate with various departments within the company to address inquiries … our collaborative environment and supportive team provide the perfect platform for professional growth. Estimated Salary Range: £40,000K - £45,000K (*DOE) Customer Billing Specialist, Client Support Specialist, Technical Account Specialist, Client Success Specialist *Trusted Tech Team is an equal opportunity employer and does not discriminate on the basis more »
Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the … plan by receiving finance proposals from the broker network and keying them into the CRM system as well as taking clients through the onboarding journey and undertaking due diligence checks. You will be responsible for generating finance and security documentation and progressing your deals to pay out. First more »