inquiries and issues. Define service level agreements (SLAs), response times, and escalation paths to meet customer expectations. Utilise Atlassian tools such as Jira and Confluence to create and manage support documentation, knowledge bases and workflows. Team Building and Structure: Build and lead a high-performing help desk support team, including … demonstrated leadership experience. Strong knowledge of help desk processes, ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is on offer? A salary of more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Claremont Consulting
O365/SharePoint Enterprise Engineer 12 month initial contract, inside IR35. 50/50 hybrid working model in Peterborough office and remote. Role Purpose: To design and develop solutions to meet business requirements using Enterprise systems, such as Microsoft 365 more »
/UART Familiarity with networking protocols including TCP/UDP Experience utilizing version control systems, specifically SVN and GIT Proficient in utilizing Jira and Confluence for software requirement management and task documentation McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. more »
M32, Trafford Park, Trafford, Greater Manchester, United Kingdom Hybrid / WFH Options
Procure Plus Holdings Ltd
solution design meetings with Developers & Business Analysts. In terms of software packages & technology you will be happy to learn, or have experience in: Jira, Confluence, PHPUnit, MySQL, Linux/Unix operating systems, and other software. We operate a hybrid working model with an expectation that you are available to travel more »
RG1, Reading, Berkshire, United Kingdom Hybrid / WFH Options
Ignite Digital Search Limited
technologies relational and non relational Some coding or scripting skills (any of - C#, java, python, powershell) A familiarity with the Atlassian toolset (Jira/Confluence) Domain driven design. Azure certifications and accreditations are desirable but not essential Some experience of working within the financial services/fintech sector again is more »
about the options for this particular role. Salary: Competitive What you'll be doing: Administer and maintain the Atlassian suite of tools, including Jira, Confluence, BitBucket, Bamboo and associated plugins/add-ons Provide world class technical support to our Atlassian users Test and evaluate new product versions to ensure more »
BS1, Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Twinstream Limited
Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain and more »
Milton Keynes, Simpson, Buckinghamshire, United Kingdom Hybrid / WFH Options
Solo Search Ltd
of o Terraform o HELM o Flux o Powershell/Azure CLI Desirable skills : Healthcare or Government related industry experience Understanding of JIRA and Confluence Microsoft certification(s) in Azure, such as AZ-400 (Azure DevOps Engineer) Role and responsibilities: Working within the existing DevOps engineering team, the Azure DevOps more »
MK, Simpson, Buckinghamshire, United Kingdom Hybrid / WFH Options
Solo Search Ltd
Terraform o HELM charts o Flux o Powershell/Azure CLI Desirable : Healthcare or Government related industry experience/Knowledge Understanding of JIRA and Confluence Microsoft certification(s) in Azure, such as AZ-305 (Azure Solutions Architect) Experience is valued over accreditation, however, as they are a Microsoft partner, there more »
Alfreton, Derbyshire, East Midlands, United Kingdom
ABC Mobility Group
1st Line Support Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance more »
Central London, London, United Kingdom Hybrid / WFH Options
Hireful
requirements working with Agile Development teams to ensure delivery Working with account managers to keep clients informed on delivery timescales - Tracking projects using Jira, Confluence etc Acting as the primary client contact & taking full ownership during the delivery phase Identifying commercial opportunities as they appear and looking to offer additional more »
requirements working with Agile Development teams to ensure delivery Working with account managers to keep clients informed on delivery timescales - Tracking projects using Jira, Confluence etc Acting as the primary client contact & taking full ownership during the delivery phase Identifying commercial opportunities as they appear and looking to offer additional more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Up to £65K + Benefits package
mostly notebook) Mobile & VOIP telephony support Learn and provide general 1st Line support across all our technologies, systems, and applications, eg JIRA, Sage200, Confluence, Salesforce, etc Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, having grown from 100 to 800+ employees over the past 6 years, we are more »
or Simscape. Other experience in modelling control algorithms in toolsets such as Mathworks Simulink would be advantageous, but not essential. Knowledge of Jira and Confluence for monitoring of task progress is also desirable but can be taught if needed. more »
Hereford and Worcester, Worcester, Worcestershire, West Midlands Hybrid / WFH Options
IC Resources
Suitable Senior Software Engineers should have proven experience developing software to drive hardware devices using high performance embedded processors and embedded Linux. Use of Confluence/Jira/Bitbucket tools is beneficial as is Python, Multi-Threaded software, Git and other software quality assurance tools and methods. You will be more »
Agile practices. Automating cloud native technologies, deploying applications, and provisioning infrastructure. Infrastructure as Code, using CloudFormation, Terraform, or other tools. Azure DevOps Pipelines JIRA & Confluence Knowledge of IP networking, VPN's, DNS, load balancing and firewall. Develop platforms with scalability, security and performance in mind, leveraging the cloud. 5+ years more »
in complex situations Keeping up-to-date with industry trends and developments. Software development cycles and approaches Use of online collaboration tools JIRA and Confluence Highly proficient in core Microsoft technologies: .Net Core. C#, T-SQL, MVC, Web API Knowledge and work experience of a CMS web platform (Sitecore desirable more »
IaC) Knowledge of IP networking, VPN's, DNS, load balancing and firewalls. Understanding of Service-Oriented Architecture (SOA and REST) Azure DevOps Pipelines JIRA & Confluence Experience with the full software development lifecycle and delivery using Agile practices 3+ years of architecting and delivering public cloud solutions, particularly around AWS 5+ more »
technical SEO best practices, familiar with LightHouse on assessing page load times Worked in an agile/Kanban environment and familiar with JIRA and confluence Familiar with Git and source control The Clients offices are based in Central London and this role will be remote working. The salary for this more »
Github, Team City, Octopus, Jenkins, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Familiar with JIRA and Confluence Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Experience … cooperative individual who will work effectively across departments and within a team Worked in an agile/Kanban environment and familiar with JIRA and confluence Not afraid to challenge existing thinking in order to improve processes The salary for this role will be in the range £55K to £75K per more »
Github, Team City, Octopus, Jenkins, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Familiar with JIRA and Confluence Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Experience … cooperative individual who will work effectively across departments and within a team Worked in an agile/Kanban environment and familiar with JIRA and confluence Not afraid to challenge existing thinking in order to improve processes Benefits Company pension Performance-related bonus Generous holiday concessions Friend and family discounts on more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Limited
within an Agile environment with exposure to Agile frameworks such as Scrum/Kanban Experience using agile/project management tools in Jira and Confluence Great communication skills Successful team collaboration In Return, you will get... Vitality Programme - Inclusive of Health Insurance, Optical, Dental & Hearing Insurance and Partnership Rewards & Discounts. more »
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Gerrell & Hard
/production change content Monitoring of the product scope, ensuring any changes are approved, formally released and communicated to stakeholders. Creation of Jira/Confluence filters and dashboards to provide a transparent status to project sponsors and stakeholders. From Mule development to Start of Production (SoP)and beyond, ensure that more »
CV1, Coventry, West Midlands (County), United Kingdom
Morgan Fraser Group Limited
analysis and implementation of customer requirements. Proficient in problem solving and debugging. Desirable : Knowledge of Agile/Scrum and associated tools such as Jira, Confluence Background with Ubuntu/Linux operating systems for cloud server applications. Knowledge about MIL/SIL/HIL Test Environments. more »
City of London, London, United Kingdom Hybrid / WFH Options
Oliver Bernard Ltd
paying £500 per day with flexible, hybrid, working in central London. You'll be supporting and developing the Atlassian solution (Jira, Service Management and Confluence), leading the data centre upgrade and supporting the production environment. You'll need a deep understanding of Atlassian tools, plug ins and the underlying technology … your work and be an SME for Atlassian tools across the digital service. Requirements: Proven experience of Atlassian tools and products Strong Jira and Confluence knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, support more »