West Sussex, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customerengagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »
North London, London, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customerengagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »
North London, London, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customerengagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »
London, Finsbury Park, United Kingdom Hybrid / WFH Options
SF Recruitment
background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customerengagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »
Employment Type: Permanent
Salary: £45000 - £50000/annum Remote & great progression
London, Finsbury Park, United Kingdom Hybrid / WFH Options
SF Recruitment
background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customerengagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »
teams to refine messaging and enhance the go-to-market approach for the UK region. Provide valuable insights to optimize marketing campaigns and improve customer engagement. Reporting and Communication: Regularly report to the Director of Business Development and sales on key performance metrics, sales targets, and market trends. Collaborate more »
Iver, England, United Kingdom Hybrid / WFH Options
GRIDSERVE
of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … scrum, agile, and DevOps methodologies. Demonstrate expertise in business intelligence tools, particularly Power BI, for data-driven decision-making and strategy formulation. Facilitate business engagement and communications, effectively managing and triaging demands, and overseeing delivery control. Deep knowledge of applications within the EV charging and retail domains to enhance … in delivering data products, to innovate within the industry (optional but preferred). Maintain reports, dashboards, and alerting systems to monitor product performance and customer engagement. Strong data insights, analytics, and reporting to inform product strategy and development. Work with senior business teams to ensure product alignment with organizational more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »
a quick-thinking problem solver with a passion for sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you. Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a … will be responsible for working directly with customers to document and validate their business requirements and map them to NetSuite functionality. Work with the customer to configure/customize NetSuite application to meet their business requirements. Attend project meetings and provide status on progress of activities and deliverables. Provide … success by unlocking capabilities and being their long-term partners in the Cloud. Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagements Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget more »
Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
Softcat
part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »
Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
Softcat
part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Softcat
part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »
industry. Specific Responsibilities: To work either independently or to manage other consultants to deliver software solutions to defined business and functional requirements. To ensure customer satisfaction in the technical delivery components of projects and build good working relationships with customers. To take a lead role during the development of … requirements or a solution either internally or with customers. To support Technical Developers, Solution Architects and any other stakeholders with customer workshops, demos, and POCs. Where appropriate support customers with industry specific solution discussions. To use both analytical and problem-solving skills to deliver complex solutions that can involve … a range of products that sold and supported by our client. Engage with sales to help determine the best technology fit to resolve the customer challenge. Travel to and work at all client sites, both in the UK and abroad. To commercially manage some technical lead projects to ensure more »
Employment Type: Permanent
Salary: £70000 - £85000/annum pension, bonus, 24 days holiday
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Intellect UK Group Limited
their client communications strategy. Reporting to the Head of Digital Marketing, you will drive the execution of automated campaigns and personalization tactics to enhance engagement and retention, ensuring compliance with GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data … to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy to refine email communication. Work with the design team to create and proof content. Analyse email marketing success and … identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of CRM systems and customer engagement. more »
West London, London, United Kingdom Hybrid / WFH Options
First Point Group Limited
experience (in relation to 5G wireless/fixed accesss networking), hands-on solutions engineering experience on POC (Proof-of-Concepts), in-lab experience and customer-facing experience validating customer requests and technical presentations in the area of IP/MPLS and SR Routing. Bonus: subscriber management experience (BNG … office/lab in London if the role requires. The opportunity: Our client is a market leading provider of network solutions, with a global customer-base of some of the worlds leading telecommunication companies. You will work with on next-generation and cloud products and join a customer … clients customers to help deliver solutions to their network challenges and in achieving their business objects with our clients solutions. Responsibilities: You will lead customer engagements as a technical lead, including POC (proof of concept) for products and solutions as well as in-lab and in-field trials. During more »
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Recruitment Co
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »
join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »
GU14, Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Hampshire Recruitment Service
Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established … area Making recommendations and driving these recommendations to resolve outstanding issues Produce accurate and effective documentation Adhere to relevant change control processes Develop strong customer relationships to drive further engagement Perform other duties as required by the business Required to travel to Farnborough or London once per quarter … switching) Essential characteristics: Broad level of IT experience (particularly in the email/encryption or web proxy arena) Excellent organisational skills Team Player Excellent customer service skills Good problem-solving capacity and the ability to do so unsupervised This is a key and varied role. The successful candidate will more »
Bath, England, United Kingdom Hybrid / WFH Options
Abbott Lyon
expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase support. Support … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Cirrus UK Group Limited
of customers within the Local Government vertical. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »
Knapton, England, United Kingdom Hybrid / WFH Options
Cirrus UK Group Limited
of customers within the Local Government vertical. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Cirrus UK Group Limited
be responsible for theengagement and development ofenterprisecustomers. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. All net new logos you win, you will keep and so the role includes a blend of new business focus and ongoing client … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »
opportunity for a Product Manager to join a leading financial data company within investments. You will partner closely with key clients, engineers, designers, researchers, customer success and sales teams to build and operate the best possible products for their clients. With relative autonomy, you will dive into the detail … better decisions and muster broad support. You must have experience in the following: Solid Product Manager within B2B financial services. Strong experience in understanding customer needs, and good experience working in cross functional teams. Customer centric with a track record or customer engagement. This is a permanent more »
Epsom, England, United Kingdom Hybrid / WFH Options
Piccadilly One
Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to … permissions, new starters, access changes. Desktop and Laptop device setup and support. iOS and Android device setup and support. Providing a high degree of customer service. Great Telephone Manner. Excellent communication skills (IM, Chat, Email etc.). Takes ownership for incidents and problems. Patience and understanding when communicating with more »