1 to 25 of 278 Customer Engagement Jobs in England

1. Pre-Sales Support and Service Design: Assist the nominated bid manager in crafting high-quality, timely RFP responses. Participate in system demonstrations, client engagement, and presentations throughout the sales lifecycle under guidance. 2. Refinement of GTM Strategy: Assist in evolving our SAP GTM strategy through service portfolio enhancement … opportunities. 4. Collaboration and Content Development: Collaborate with marketing and sales teams to support SAP propositions, including the development of digital content, social media engagement, and event participation. Support in preparing compelling SAP proposals and client presentations. 5. Process Optimisation within Business Development: Assist in managing internal tools and … systems to enhance team efficiency and content quality. Contribute to internal process improvements to enhance team productivity and customer engagement. Personal Profile Skills and Competencies: Core Skills & Competencies: Willingness to gain a foundational understanding of SAP solutions with a commitment to pursue SAP Pre-Sales certifications. Willingness to develop more »

Purpose of the role: Responsible for overseeing engagement, delivering strategy and British Esports activities on social media, through implementing content strategies (as defined by British Esports objectives). Specific duties: Responsible for overseeing British Esports engagement on social media channels (including, but not limited to Facebook, Twitter, Instagram … and YouTube), through implementing content strategies (as defined by British Esports objectives). Develop social media content with the aim of increasing brand awareness, customer engagement and a best-in-class social media experience. Work with other stakeholders in creating user-facing resources and captivating content (blogs, articles … calendar of British Esports and associated projects. Work in conjunction with the Senior Vice President to set relevant social media metrics/KPIs. Analyse engagement data across all owned social media channels and provide monthly reports. Knowledgeable in optimising SEO, algorithms, keyword research and analytics. Identify trends in customer more »

The ideal candidate will be responsible for developing and implementing our e-commerce marketing strategies to drive online sales, increase brand awareness, and improve customer engagement. In the early phases, the role will require the migration of the current website onto the Shopify platform ensuring a smooth transition of … programs, with a goal of driving traffic and conversions on the Shopify platform. Collaborate with external development teams to drive product features, benefits, and customer needs, and incorporate these insights into marketing strategies and campaigns. Manage the Shopify platform, including product listings, pricing, promotions, website design, and user experience … optimisation to maximise sales and customer satisfaction. Conduct market research and competitive analysis related to product offerings, pricing strategies, and customer preferences to identify opportunities and inform product development and marketing strategies. Analyse key metrics and KPIs related to Shopify performance, customer behaviour, and product performance to more »

to maintain, evolve and improve the technical capability of WM&D. To ensure the business has the right resources with the right skills deliver customer requirements. To deliver all work safely & professionally. To build capability for future needs. To head the functional area, maximising the potential of the capabilities … line of sight of all safety responsibility and the availability of ready for service resource to support delivery. Maintains strong work relationships with the customer and all touchpoints throughout the organisation. Waste management and Decommissioning (WM&D) carries out R&D and provides operational plant support services covering processing … to maintain, evolve and improve the technical capability of WM&D. To ensure the business has the right resources with the right skills deliver customer requirements. To deliver all work safely & professionally. To build capability for future needs. To head the functional area, maximising the potential of the capabilities more »

Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do business. … Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »

month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their … customers from a multitude of angles allowing you to provide the best solutions and support. You will be responsible for managing the post-sale customer relationship, providing guidance and practical support to ensure customers receive a return on investment in our products and services, driving usage and increasing reference … customers' challenges and business priorities to drive increased, confident usage of the SIMS software suite Develop a highly collaborative and positive relationship with the customer, managing adoption, driving usage and customer satisfaction Work closely with schools on their MIS, offering support and guidance on key objectives Managing own more »

re passionate about all things racing, we love the sport and it s in our DNA. Using best-in-class technology, digital innovation, and customer engagement, we are developing the Tote reaching new audiences with innovative products. Our headquarters in Wigan is the main hub for our team more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

managing the firm's CRM system, driving seamless user experiences and supporting business goals. This position offers the opportunity to lead CRM strategies, analyse customer data, and collaborate with cross-functional teams to enhance customer engagement and satisfaction. Key Responsibilities: End-to-end ownership of the CRM … strategies to improve user experience and support business objectives. Collaboration with cross-functional teams to align CRM initiatives with overall business goals. Analysis of customer data to identify trends and preferences, driving personalized marketing campaigns. Optimization of CRM processes and workflows to enhance efficiency and effectiveness. Integration of CRM … with other marketing technology platforms. Monitoring and reporting on key performance metrics related to customer engagement and satisfaction. Development of segmentation and targeting strategies to deliver relevant messaging to different customer segments. Essential Skills: Strong CRM experience with platforms such as Salesforce or HubSpot. 3-5 years more »

is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on more »

we have an accurate view of performance and are in a strong position to identify opportunities. Identify opportunities to improve user journeys and general engagement and then work with product/design to bring improvements to life. Regular reviews of the segmentation model and identification of opportunities to enhance … CRM plans remain pertinent and are executed to the utmost standard. Suggesting viable ideas and solutions that propel business performance forward and enhance the customer experience. Fostering a data-driven mindset within the team and embracing a rigorous test-and-learn methodology for CRM (such as A/B … domains and regions, all the while retaining a thorough understanding of licensing frameworks. Developing a predictor/free-to-play style game to maximise customer engagement and generate new leads. Keeping up to date with the sporting calendar so we can focus on delivering relevant, event-driven campaigns. more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions and ongoing … customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

D365 Functional Lead – Power Platform/Pages – Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices … and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of … the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical more »

further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customer engagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. The … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customer engagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. more »

is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on … Participate in go-live cutover exercises ensuring that migrated data is reconciled back to legacy systems Guide projects along through daily communications with the customer or project manager Participate in informal or formal design and architecting sessions with fellow consultants. Desired Skills and Experience: We're seeking a passionate more »

us continue disrupting the industry for the better About the role The Agile Programme Manager at Tecknuovo co-ordinates and manages our portfolio of customer engagements. These engagements are typically highly complex products and services being delivered by one or more teams, at times with a high degree of … risk. Each of these engagements can require a bespoke, iterative and flexible approach to help ensure successful customer outcomes. Working within Delivery as a Agile Programme Manager is incredibly varied and critical for the running of Tecknuovo. The Agile Program Manager helps to set the tone for our approach … environment, effectively visualising work and prioritising the most important or high value tasks. Be commercially aware, support and understand the constraints of any given engagement and help to navigate those constraints. Manage dependencies of varying complexity, working closely with heads of engagement to plan and feed into other more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice … of customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose more »

at all levels of seniority. A commitment to embodying and championing company values as a brand ambassador. Experience Preferred: Good understanding of Dynamics 365 Customer Engagement Solutions and a track record of customer success stories. If you're ready to embark on an exciting journey of partnership more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

the next era of financial solutions. Responsibilities of Head Digital Collections & Recoveries Establish a robust digital collections strategy, leveraging cutting-edge technologies for streamlined customer interactions and efficient recovery processes. Design a customer-centric digital debt collection approach, ensuring personalised interactions. When digital engagement falls short, lead … and segmentation strategies, optimising success rates for digital and human-assisted collections efforts. Implement test and control strategies for real-time adjustments, considering changing customer behaviours and economic conditions. Collaborate with cross-functional teams to integrate digital collections initiatives seamlessly, balancing in-house capabilities with external partnerships, debt collection … collection processes, regulations, compliance standards, and experience with various collections outsourcing models. You have a visionary mindset, capable of adapting strategies in response to customer engagement challenges. Your familiarity with debt sale and recovery strategies, including litigation, write-offs, and settlements is essential. You have an excellent understanding more »

/bonuses. ( Double OTE ) The role As a key member of the team, the Account Executive role is focused on the expansion of our customer base. You’ll be responsible for identifying and winning new business customers. This is what you’ll be doing, day to day Take responsibility … opportunities and securing contracts with new customers that hit (and ideally exceed) assigned sales quotas and targets. Drive the entire sales cycle from initial customer engagement to close. Manage pipeline coverage to generate own leads in addition to those provided, through daily prospecting via email, LinkedIn and phone. … of relevant domain knowledge and have meaningful conversations with prospects. Draft and deliver winning proposals, working with our technical team where required to address customer requirements. Report on sales activity and ensure the CRM is maintained daily with new business activity, keeping detailed notes on prospect and customer more »

English , spoken and written As our new Graduate Cloud Consultant , you will have a unique opportunity to work in a role that encompasses technical customer engagement and the implementation of multi-cloud solutions. Initially, you will be focused within the delivery team , participating in the Crayon Graduate program … of a highly skilled cloud practice team You are approachable, and proficient in communicating both verbally and in writing, as well as comfortable in customer-facing situations What’s on offer? Uncapped annual leave (after probation) Flexible working culture Cycle to work scheme Electric car scheme Discounted gym membership more »

future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »