1 to 2 of 2 Customer Services Manager Jobs in England

the defence and military aerospace sectors specifically advanced weapons technology Working directly under the Commercial Director, we are looking for a Customer Services Manager. An individual that will have all the normal responsibilities of that role, as below, but who is going to be part of a … and offering a sense of genuine purpose behind the role and the people in your team. You will set the highest standards for customer excellence, transforming the current customer experience across multiple areas by implementing new business activities. Communicating across internal and cross departmental divisions, external … customers and suppliers, you will use your initiative to set and implement processes and procedures to drive for the highest standards of customer satisfaction. Job Purpose: To manage the Customer Account Management team, ensuring customer satisfaction via effective communication, while maintaining customer more »

Customer Service Desk Manager London Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers … with their service requests and support needs. This role will encompass all ownership and accountability for the Customer Service Desk function, and manage the individuals providing a blend of support within the Customer Service Desk. The client are a large-scale Data Centre provider, whos network … exceptional leadership skills, and can communicate effectively to inspire, develop, and motivate staff. Key Responsibilities: * Ensure that the CSD receive and effectively manage customer queries across different communication channels. * Strive to make sure that the CSD resolve requests and cases aiming for a "1st contact resolution". * Being more »