1 of 1 Ethnographic Research Jobs in England

and principles. You will define and develop new services and the artefacts necessary to communicate, iterate and launch them, playing a key role making the complex simple, bringing together research, design, technology, business and organizational considerations across the end-to-end experience. As a team - Song Service: At Accenture Song Service, we are dedicated to crafting transformative digital experiences … Redefine customer journeys and personalise interactions to create significant and consistent experiences. In this role your responsibilities will be to: Own workstreams within design projects with our clients from research and ideation to prototyping and implementation. Work with the team to develop key service design tools, such as customer journey maps, service blueprints, personas, and experience flows to visualize … clients, fostering a culture of user-centricity and continuous improvement. Stay updated on industry trends, methodologies, and emerging technologies in service design and customer experience. Conduct qualitative and quantitative research, including user interviews, workshops, surveys, and ethnographic studies. More ❯