26 to 50 of 102 Incident Management Jobs in England with Remote Work Options

and reliability. Is this you? Can you, as a Cloud Infrastructure Analyst play a key role in the team? Key tasks include; IT Infrastructure Management: Monitoring infrastructure services, delivering & implementing technical solutions in line with processes & procedures, using tools & techniques for monitoring performance of automated systems & services. Hardware & software … information, facilitating security risk assessments, business impact analysis & accreditation for complex infrastructure systems. Maintain appropriate administrative access to the infrastructure. Day to day Problem & Incident management , determining problem fixes, implementing remedies & preventative measures. Ensure incidents are handled within procedures. Provide effective feedback, throughout the performance management cycle … for optimum performance. Assist with IT Disaster Recovery and Business Continuity planning and testing, ensuring infrastructure services meet agreed SLAs. Change Management . Ensure all infrastructure changes are implemented through the change management process. All changes to Azure services are managed effectively through Infrastructure as a Code, IaC more »

to processing personal data with the highest level of diligence, and you’ll play a pivotal role in maintaining and enhancing our robust infosec management system, acquiring and upholding security certifications, fulfilling the role of our Data Protection Officer and ensuring we have appropriate controls to mitigate risk. You … Simultaneously, your comfort with detail will see you managing the day-to-day operations, keeping our platform and business secure. Key responsibilities Information Security Management & Certifications ISMS Oversight: Maintain and enhance Zest’s Information Security Management System. This includes maintaining documentation, conducting and documenting risk assessments, driving improvements … the latest cybersecurity threats and trends to inform strategic security planning. Security Infrastructure: Oversee the installation and maintenance of security systems, controls and infrastructure. Incident Management: Take charge of the response to all information security and data protection incidents and collaborate with various business units to understand, document more »

Monday - Friday excluding weekends and bank holidays. - Familiarisation with the MS Dynamics 365 Portfolio to address and actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the … live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service management processes including, but not limited to, incident, problem and change comprising of: * Triage * Resolving MS Dynamics 365 Configuration defects * Raising Service-now tickets for downstream issues more »

a range of varied functions, such as M365 Migration, application upgrades and device refreshes. IT Security focused work including patch updates and general vulnerability management The Key Responsibilities Are: Windows 10/11 build automation and image management. Endpoint device set-up and configuration. Hardware and software product lifecycle … processes are fully followed and advise on IT security related issues. Liaise with 3rd party service providers to resolve problems within agreed timescales. Vulnerability Management to identify and fix Security vulnerabilities. MDM solution administration. Support the Society branch network across 34 locations and our head office functions. Support equipment … Experience of Windows based administration tools such as Active Directory and Group Policy. Strong troubleshooting, analytical and fault-finding skills Able to automate system management tasks. Excellent communication and interpersonal skills. A strong customer focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts more »

based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance … of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes … collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required more »

requests, change requests, hardware requests are completed by you and meeting the contracted SLA's. The role holder will also need to use ServiceDesk incident management tools to actively complete, respond and resolve Bighams IT assigned tickets, interact with key business partners and vendors. The successful candidate will … enhance our Microsoft 365, Microsoft In-tune, Microsoft Auto-Pilot and associated Microsoft client management capabilities within the team whilst ensuring that the ServiceDesk is maintained through prioritisation and management of phone calls, logged calls & emails via our cloud-based ticketing system. The role-holder will also be … key member in delivering this great IT support service to Bighams & ByRuby. You will be a key resource in supporting the team with the management of our 500 Microsoft 365 In-Tune connected devices which include laptops, desktops, mobile phones and tablets. Our aim is to provide world class more »

DESIRABLE Key responsibilities: Application and infrastructure planning and testing including integrations Maintaining CI/CD pipelines Automation implementation Guidewire Cloud Console configuration On-call, incident response and incident management Monitoring the software development process through its entire lifecycle and ensuring adherence to security standards Regularly updating or … such as Kanban and experience of Scaled Agile (LeSS, SAFe) would be beneficial Deep knowledge required of following tools/technologies Containerisation tooling and management in particular, Docker & Rancher CI/CD tooling such as Octopus Deploy, Azure DevOps, TeamCity, Artifactory & GitHub IaC configuration tooling such as Chef/ more »

SIEM/Incident SME (Active DV Clearance) ELK (Elastic, Logstash, Kibana) Tanium MITRE ATT&CK Cyber Kill Chain Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months We are Global IT Recruitment specialist that provides support … including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give … visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance more »

ownership of the development and coordination of technology risk and information security operations activities. The OCIO team is also accountable for coordinating Business Continuity Management, Emergency Response, Incident Management, and technology resilience processes and standards framework. The second line team has been realigned in terms of accountabilities … European business segment that reflects and supports the current and future needs of the organisation. This will involve significant senior level engagement and stakeholder management across multiple functions and lines of business in Europe and with Lifeco (in Canada). More specific responsibilities will include Leadership: Develop and communicate … of a comprehensive resilience strategy. Foster relationships internally and externally to understand market trends. Provide strategic advice and build partnerships across multiple groups. Resiliency Management and Executive Engagement: Challenge and advise on policies and standards for resilience management. Report on resilience status and escalate concerns as needed. Conduct deep more »

continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute … In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »

You will be exposed to many technologies and situations which will help your career grow. The successful candidate will provide proactive and reactive network management, including resolution of network incidents, root cause analysis and completion of change requests. The role will focus on remotely resolving incidents, performing platform upgrades … responding to cyber based threats, tuning incident alerts, writing technical documentation, attending customer calls, configuring firewalls, routers, switches, load balancers and wireless networks. Computacenter encourage you to grow into a 3rd Line Engineer position, where your skills and understanding will be both tested and rewarded. What youll do Key … within IT Services and Business Change, additionally interacting with business teams, as and when required Maintain good customer relationships Managing compliance and patching, vulnerability management, ITIL BAU Queue management, small project work within the customers time frames, providing technical advice and recommendations where required Managing documentation, taking ownership more »

infrastructure and enterprise servicesunderpinning our clients' programme activities. Their project portfolio spans arange of disciplines, including IT Security, Networks, Applications, Telephony,Cloud, Infrastructure, Data Management, and High-Performance Computing. Your new role As a Cybersecurity Subject-Matter Expert (SME), youwill be integral to the delivery of the cyber programme. … C-SOC) with two laboratory sites. You will assist STFC's cyber team to define, practice,and verify the adequacy of the cyber critical incident response. You will also assist STFC's infrastructure team whomanage the BAU activities relevant to ongoing cyber assurance, patching, cyberreadiness, and routine incident … of relevant SME knowledge andexperience will ensure successful and secure project outcomes. What you'll needto succeed A relevant information security/information managementbackground. Incident management experience and an ability toquickly tailor responses to deal with fast-paced situations. Proven people & stakeholder management skills. Knowledge of Information more »

infrastructure and enterprise servicesunderpinning our clients' programme activities. Their project portfolio spans arange of disciplines, including IT Security, Networks, Applications, Telephony,Cloud, Infrastructure, Data Management, and High-Performance Computing. Your new role As a Cybersecurity Subject-Matter Expert (SME), youwill be integral to the delivery of the cyber programme. … C-SOC) with two laboratory sites. You will assist STFC's cyber team to define, practice,and verify the adequacy of the cyber critical incident response. You will also assist STFC's infrastructure team whomanage the BAU activities relevant to ongoing cyber assurance, patching, cyberreadiness, and routine incident … of relevant SME knowledge andexperience will ensure successful and secure project outcomes. What you'll needto succeed A relevant information security/information managementbackground. Incident management experience and an ability toquickly tailor responses to deal with fast-paced situations. Proven people & stakeholder management skills. Knowledge of Information more »

specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME(Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton … including the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role • Develop and integrate security event monitoring and incident management services. • Respond to security incidents as they occur as part of an incident response team. • Implement metrics and dashboards to give … visibility of the Enterprise infrastructure. • Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. • Produce documentation to ensure the repeatability and standardisation of security operating procedures. • Develop additional investigative methods using the SOC’s software toolsets to enhance more »

central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues. Essential Skills ITIL (must-have) Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in) ServiceNow (for incident management) Azure Virtual Desktop (AVD) Microsoft Dynamics … We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi-tasking skills. Logical thinking, reliability, and determination. Experience in delivering high-quality customer service and collaborating in a small team. How to more »

Role Title: SIEM/Incident SME Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Contract Inside IR35 CONTRACTOR MUST HOLD DV CLEARANCE Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium … including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give … visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional inve... more »

user hardware/ancillary equipment configuration & deployment to Tunstall employees. Software installation, deployment & support in accordance with whitelisted application libraries & IT Service Catalogue. Creation, management, and deployment of device build imagines utilising image deployment tooling. The Ideal candidate: You will have proven experience in a service desk environment, be … in a Service Desk environment Experience as the first point of contact for inbound customer calls/emails/messages Proficiency in problem/incident management and root cause analysis Working knowledge of the following: Desktop PCs, Laptop & ancillary hardware support Windows operating system support (Windows 11/… general software systems, Active Directory Administration Enterprise anti-virus best practice awareness Experience operating in a customer-focussed IT Service Desk environment Excellent time management and prioritisation skills DESIRABLE ITIL V4 certification or understanding of the ITIL framework Basic understanding of Active Directory Group Policy management concepts Basic more »

mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation company … information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base … sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery for a specialist security service management function within or into an account. with customer’s and Information Security teams, to drive security improvements, promote and identify security enhancements and to ensure more »

SIEM/Incident SME (Active DV Clearance) ELK (Elastic, Logstash, Kibana) Tanium MITRE ATT&CK Cyber Kill Chain Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months We are Global IT Recruitment specialist that provides support … including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give more »

computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. Participate in the development and testing of the security incident response plan, act as the incident response leader. Develop security, risk, and compliance reports and alerts. Participate in the yearly review of policies … s. Evaluate and implement CIS critical security controls where necessary. Will provide input into cybersecurity strategic roadmap and annual budget. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early academic training more »

platform) SuccessFactors (or other Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and Major Incident Management Skilled stakeholder manager with the ability to communicate complex messages, constructively challenge and guide stakeholders The ability to more »

pertains to middleware. Participation in establishing and test disaster recovery policies and procedures across all Middleware environments. Ensure adherence to applicable Change and Release Management processes. Develop technical documentation and procedure on monitoring, performance. Lead problem determination on system errors or malfunctions and works with the application team/… may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations Centre and Investigations, Incident Management and Security Engineering. Good understanding and … skills, including presentation skills, with an ability to communicate with a range of technical and non-technical team members and other relevant individuals. Time management and organisational skills to manage a variety of tasks, prioritise workload and meet deadlines. Excellent attention to detail, analytical skills and an ability to more »

is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications. Key Responsibilities: Maintain all infrastructure … in conjunction with the IT Security Team. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Incident Management – responsible for technical troubleshooting. Ideal skills and experience: Experience working within a global professional services environment A strong awareness of best practice more »

possible as part of continuous improvement to the support function Configuring monitoring and logging software ( Datadog preferably ) on all resources of the application service Incident management Produce wiki or other relevant documentation to enhance in-house knowledge base Maintain working relationship with business teams and business management … Jenkins) Exposure to Postgres would be beneficial but not essential Ability to communicate clearly and concisely to IT and business teams and to senior management more »

to continuously review and keep abreast of incoming requests Escalate incidents where necessary to ensure the development for smooth, timely solutions of tickets Coordinate incident resolution with the Enterprise Team to agreed Service Levels and Targets Handle complaints, provide appropriate solutions and alternatives within set time limits and follow … order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you more »