1 to 25 of 30 Operations Management Jobs in England

Executive Assistant - Operations - Newcastle RED is a market-leading engineering design consultancy specialising in the Built Environment, Data Centres, ICT and Sustainability. Our innovative solutions and unparalleled expertise push the boundaries of complexity and sustainability Part of the ENGIE Group, a global leader in low-carbon energy and services … inspire generations to come. We are now seeking an Executive Assistant to provide professional, efficient and timely executive assistant support to the COO and Operations Management Team. ROLE RESPONSIBILITIES Provide Executive Assistant support to the COO and Operations Management Team, assisting with the smoothrunning of projects … incoming correspondence (mainly emails) and action as appropriate. Follow up on required business items to progress actions and ensure outcomes are achieved Extensive diary management for the COO, resolving any scheduling issues, including ensuring sufficient time to complete their priorities. Quickly adapt the calendar according to priorities and business more »

Head of Service Operations Centre Permanent On Site Sheffield A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations. The Head of SOC will work as part of the Operations Management Team … Services Centre in Sheffield. Previous experience of managing large IT support delivery teams, ideally experience working within a managed service provider (MSP) environment. People Management Financial Management Senior Leadership The Person The right person will have experience in managing complex multi-disciplined IT Managed Services and will have … service delivery roles in a fast-paced business. We are looking for a Senior Manager who has 7 years’ experience managing managers, and leading operations in a customer focussed, remote support environment, covering Level 1 End User Service Desk through to Level 3 Infrastructure support. This is a Senior more »

Sector: Softwoods, Sheet Material, Hardwoods, Joinery products, MDF, OSB, Panel Products, Cladding, Mouldings, Decorative Surfaces, Decking, Engineered Roof, Faade Systems, Site Hoardings Stock, ERP, Operations, Ops Manager, Operations Manager, Head of Operations Location: Bristol Remuneration: £40,000 - £45,000 + bonus Benefits: Pension, life assurance and … days annual leave The role of the Operation Manager Timber Products will involve: Operations Manager position overseeing all logistics and warehouse operations for the supply of a range of timber products Oversee the operations and logistic for warehousing and distribution Support the Transport Manager with the costing … business within the warehouse and on the yard Circa 12 reports The ideal applicant will be an Operation Manager Timber Products with: Must have Operations Management experience within a timber or construction merchant background or related Transport Manager CPC qualification Experience supervising health & safety on site (IOSH qualified more »

Services Limited (BPM) under the UK Government sponsored Knowledge Transfer Partnership (KTP) programme. The position is a 24-month fixed term contract, which includes management and business skills training provided by the national KTP programme and a further £2k per annum dedicated training budget tailored towards your personal development. … profit organisations, reflecting the companys commitment to sustainable growth, customer service excellence and strong social engagement. With specialist support from the Information Systems and Operations Management academic team at UWE Bristol, you will lead on a 24-month project where you will develop and implement a novel organisation … wide quality management system through distributed leadership development, customer relationship metrics, digital integration of systems, performance benchmarking, and employee training for retention and continuous improvement. UWE Bristol and BPM celebrate diversity and seek talented people from all backgrounds to join us. About you: You will have strong communication skills more »

Job Opportunity: Operations Manager - Telecoms Location: Ideally Midlands based ( extensive travel) - on-site/remote mix Salary: Circa £65,000 (DOE) + Car Allowance, Fuel Card, Bonus Our client is a leader in telecommunications, designing and deploying gigabit networks that connect communities, homes, and businesses across urban and rural … areas. The Operations Manager is responsible for overseeing the daily operations of the shared services Operations team. Ensuring efficient and effective delivery of support operational services, across various workstreams. This role involves managing your team, and their processes, optimising performance, and driving continuous improvement to enhance delivery … and operational excellence Key Responsibilities: - Operations Manager - Telecoms Operational Management: Oversee daily operations of the shared services team, ensuring quality, health & safety, and logistics standards. Manage data flow from field to design, aligning with client and stakeholder requirements. Lead technical deployments for new workstreams and ensure resources more »

joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.Our Operations Manager will help the Technical Services leadership team (1) develop and enact new programs to better serve our customers and colleagues; (2) manage capacity … availability for MongoDB customers; (3) forecast and manage revenue; (4) execute our existing policies, processes, and systems smoothly and creating, updating, and maintaining efficient operations and processes; (5) automate for scale; and (6) proactively and reactively remove roadblocks in support of our mission to deliver top-notch service to … focus will be enabling Technical Services to delight MongoDB customers and partners by promoting and exemplifying excellence in our delivery of post-sales services.The Operations Manager will focus heavily on our Premium Services business, which is a premium support offering for our most strategic customers. The successful candidate has more »

and experienced Lead Technical Consultant to join their dynamic team in London. This is an exciting opportunity to take the lead on IT Service Management (ITSM) and IT Operations Management (ITOM) projects, focusing on Discovery, Asset Management, and Software Asset Management (SAM). If you … want to hear from you! Key Responsibilities: Lead the design, development, and implementation of ITSM and ITOM solutions, with a focus on Discovery, Asset Management, and SAM. Work closely with clients to understand their business needs and translate them into effective technical solutions. Oversee the integration of ITOM modules … ITOM to ensure continuous improvement. Requirements: Proven experience as a Lead Technical Consultant, with a strong focus on ITSM and ITOM, particularly Discovery, Asset Management, and SAM. Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Experience in HR Service more »

Cloud and Infrastructure Operations Lead London Hybrid - 2 days a week in the office £115k - £120k base + 20% + Benefits Purpose: To manage and oversee the technical and operational aspects of the organization's IT infrastructure, ensuring its reliability, availability, and performance. The role strongly focuses on service … delivery within a regulated environment and works closely with the Platforms & Infra Manager to coordinate day-to-day operations. Key Responsibilities: Managing Infrastructure Operations: Oversee daily operations across servers, networks, datacenters, cloud services, and other technologies to ensure optimal performance and system configurations. Ensuring Reliability and Availability: Maintain … high levels of reliability and availability for critical IT services, which includes implementing redundancy, disaster recovery, and business continuity strategies. Monitoring and Incident Management: Monitor the health and performance of infrastructure components, promptly responding to incidents to minimize business impact. Capacity Planning and Scaling: Assess current and future infrastructure more »

More than 15 years of experience in IT infrastructure Minimum of 4+ years hands on work experience in Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning. Specific experience of onshore/offshore model … tier model (offshore, account, customer) experience Strong operations management skills ( ITIL Certified ) with ability to extract, analyses data to drive improvement actions. Project Management certification recommended. more »

If you have experience in 3rd Line support in Data Protection and Cloud Operations and would now like to start mentoring and training a team, then this is the perfect opportunity to join a stable forward thinking company. Job Purpose The Managed Service Centre - Technical Team Lead is responsible … for overseeing the technical operations of the Managed Service Centre, with a particular focus on Cloud Operations and Data Protection. The role involves implementing and refining processes, identifying knowledge gaps within the team, providing technical mentorship, and ensuring that ServiceNow tickets are efficiently managed. The Team Lead will … on new procedures or technologies as needed. Policy and Procedure Development: Create and update technical policies and operational procedures, focusing on improvements in cloud operations, secure data backups, and disaster recovery processes. ServiceNow Queue Management: Manage ServiceNow technical queues, ensuring incidents, cases, and requests are handled within SLA more »

transformation program within the Telecoms and Fibre industry. As the prime contractor, we are responsible for delivering the complete ServiceNow implementation, covering IT Service Management (ITSM), Customer Service Management (CSM/TSM), and IT Operations Management (ITOM) functionalities. This multi-phase program is expected to last … and ITOM functionalities across the enterprise. Multi-Stream Coordination: Manage and coordinate multiple parallel ServiceNow implementations, ensuring alignment and synchronization across different workstreams. Stakeholder Management: Act as the primary point of contact for senior stakeholders, including SVP, EVP, and Board members, providing regular updates on program progress, risks, and … Working with ServiceNow technical leads and Business Analysts, develop, understand and maintain detailed program plans, including timelines, critical path analysis, resource allocation, and risk management strategies. Deployment Readiness: Oversee deployment activities, ensuring all aspects of the implementation are ready for go-live, including data migration, system integration, and user more »

and performance of our IT infrastructure while also leading and supporting various IT projects. This dual role requires a blend of technical expertise, project management skills, and a proactive mindset to ensure our IT operations run smoothly and efficiently. Key Responsibilities: IT Operations Management: Monitor, maintain … detailed project documentation, including project plans, schedules, and risk assessments. Continuously evaluate and recommend improvements to existing IT systems and processes. Vendor and Stakeholder Management: Liaise with external vendors and service providers to ensure high-quality service delivery. Work closely with internal stakeholders to understand their IT needs and … are followed. Key Requirements: We're interested in anyone who meets one, or a combination of the following: Technical Expertise: Strong experience in IT operations, including server administration, networking, and cloud services. Proficiency in Windows and Linux operating systems, as well as virtualization technologies (e.g., Hyper-V). Project more »

Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to … the Director, Project Management or General Manager in the UAE or Regional Operations Manager subject to function and/or region. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members … questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales more »

Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to … the Director, Project Management or General Manager in area. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete … questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales more »

Job Type: Adobe Campaign Operations Manager Role - Hybrid 2-3 days in the office Location – London Area Company Specialize – In Technology and Consumer Goods Up to £75k - with upto 15% Bonus and an exciting benefit package Job Description We are working with a top technology consumer company who are … looking to hire a Campaign Manager to be the key liaison between their Adobe Campaign Operations Team and key stakeholders within their European clients. The successful candidate will be working in line with the overall strategy to devise and support digital campaigns for the Operations team to deliver. … worker and assist teams to design and develop campaign requirements Coordinate campaign activity between European regions and head office Providing campaign briefs to the Operations team and act as link between this team and the wider clients Coordinating Taxi (the CMS) for communications Provide insights to help inform business more »

Role: Power Tester London, UK Contract Wear Lab Manager & Power Tester Responsibilities: Lab Operations and QA Support: Support Android Wear devices setup/flashing builds, phone pairing Run power tests and manual functional tests on Android Wear devices Troubleshoot power test failures and document analysis details Identify and report … bugs Metrics and Reporting: Develop KPIs and measurement metrics for lab operations Regular monitoring and Reporting of Inventory updates Process Improvement: Identify and implement process improvements to enhance inventory management and E&O reduction. Work with cross-functional teams to refine tools and processes for better end-to … end inventory control. Minimum Qualifications: 5+ years of experience in lab (devices) operations management, or a related field. Excellent communication and collaboration skills. Experience in handling devices, device testing, MH (Mobile Harness) Experience in devices power testing and functional testing Ability to understand and work with different personalities more »

including average response time, first-contact resolution rate, mean time to repair and customer satisfaction. Follow and strive for continuous improvement of the incident management process and the integration of the incident management process with other IT operations management processes, such as problem and change management. … Ability to work with Accuracy, Attention to detail, Deliver to timelines, Methodical approach, a Sense of ownership & Professionalism. Demonstrates relevant IT literacy. Proven conflict management skills Preferred - Knowledge of IT service desk tools and best practices Ability to work with Accuracy, Attention to detail, Deliver to timelines, Methodical approach more »

out Splunk software across the platforms & infrastructure managed by the Engineering & Run & Operate teams. The DevSecOps Engineer will also oversee logging & Security Information & Event Management (SIEM) aspects of infrastructure, collaborating with application development teams to resolve issues & enhance security measures within the CI/CD pipeline. If you have … London office, 4 days remote working, work from home Key Skills: Continuous Integration (CI), Continuous Deployment (CD), Infrastructure as Code (IaC), Security Automation, Vulnerability Management, Threat Intelligence, Secure Software Development Lifecycle (SSDLC), Compliance as Code, Security Orchestration, Container Security, Microservices Security, Threat Modelling, Secure Configuration Management, Secure DevOps … Practices, Security Scanning & Testing, Security Incident Response, Identity & Access Management (IAM), Secure Cloud Environments, Secure Code Reviews Nature: Permanent, Full Time Hours: Monday - Friday 09.00 -17.30 Gross pay rate: £55,000 - £70,000 basic + 20% bonus, Health Care, Discounts & other benefits Key Activity: * Develop & Deploy Security Protocols more »

and minimize any service misses Manage any escalated customer complaints quickly and to a satisfactory outcome for both parties Collaborate with the Administrator and Operations Management Team with growing the service and small works contracts within your region Carry out site surveys for projects, service, and small works … and provide quotations in line with the business requirements Team Management and Support Proactively manage the team to ensure high levels of performance and attendance, and supporting the team of engineers Monitoring service delivery levels, and influencing, directing, and working with the Service Engineer(s) to ensure the required … the vehicle safely and securely, in addition to ensuring vehicle stock is maintained in reflect of customer needs About the Candidate: Experience in Project Management across the security industry Knowledge of Access Control, Door Entry and CCTV a must Experience in Local Authority/Social housing Strong organizational and more »

payload AIT facility. Responsible for first line support across all test phases and all projects, providing test engineering and process support to shop floor operations The Test Ops support engineer will drive continuous improvements and the reduction on non-quality in the area of electrical and RF test operations. … of the standard bay layout. * Ensure high standards of housekeeping are maintained across test activities and test equipment * Contribute to process confirmation within the operations team regarding the use/storage/maintenance of test assets * Responsible for raising test related safety issues within the SQCDP and FISH tools … i.e. Critical Move entry, mobile phones, food, etc. * Monitor teams discipline when working on assigned tasks. Raise any issue of discipline firstly with the operations team leader * The Test Operations support engineer is an extension of the Test Engineering team and is required to ensure that test process more »

of tasks for completion and/or escalation. Timely completion and submission of relevant reports and MI, as and when required. Support of all operations processes. Qualifications A good understanding of the technical aspects of transferring assets between providers. Subject Matter Expert experience of transfer systems such as Equisoft … skills. Effective time management. Ability to learn quickly, with a positive and proactive attitude to change. Good Microsoft office skills, specifically Excel. Financial Services Operations Management experience. ISA, JISA & LISA administrative knowledge and experience. Teamworking. Equal Opportunity Statement We encourage applications from people of all backgrounds and particularly more »

the Zoey billing platform . This is a fantastic opportunity for a highly skilled professional to step into a key role managing telecom billing operations, ensuring precision, efficiency, and compliance with industry standards. The ideal candidate will have a deep understanding of the Zoey platform, enabling them to optimize … its capabilities in alignment with the company’s goals. Key Responsibilities: Billing Operations Management: Oversee the entire telecom billing process using the Zoey platform. Ensure accurate and timely invoicing for all telecom services. Monitor customer usage, manage alerting procedures, and oversee CDR imports for all billing suppliers. Zoey … Analyze billing data for trends and discrepancies, providing insights and recommendations for cost control and process improvement. Deliver regular and ad-hoc reports to management and key stakeholders. Customer Support: Efficiently resolve customer billing inquiries and disputes. Collaborate with customer service and sales teams to ensure a smooth billing more »

On site Event Project Manager ( excellent work life balance ) Proven leadership experience in team management and development. Salary £50,000- £55,000, free lunch daily , Healthcare, Pension 25 days holiday London Brookwood are excited to be working with premium Events company who offers expertly designed and operated spaces for … services (audio/visual), high-speed internet access (HSIA), video conferencing, webcasting, and basic lighting for events. This role involves managing daily Audio Visual operations, leading a team of Audio V Event Specialists, and ensuring the successful execution of meetings and events. The On Site Events Manager also works … of Event This role offers the chance to lead a dedicated team, deliver top-notch technology solutions, and ensure smooth execution of client events. Operations Management: Provide technical support and troubleshoot AV systems for users. Manage AV systems (audio, video, lighting, networking) for in-house and client needs. more »

in telecom billing with a specialization in the Zoey platform? We are looking for a highly skilled Telecoms Billing Manager to lead our billing operations and optimize our use of the Zoey billing system. In this role, you will ensure the accuracy and efficiency of our telecom billing processes … while maintaining compliance with industry standards. Key Responsibilities: - Billing Operations Management - Oversee the end-to-end telecom billing process using the Zoey platform. - Ensure the timely and accurate generation of invoices for all telecom services. - Monitor customer usage and manage alerting procedures. - Handle CDR imports for all billing … to identify trends, discrepancies, and opportunities for improvement. - Report on cost control and optimization of billing processes. - Generate regular and ad-hoc reports for management and stakeholders. Customer Support - Address and resolve customer billing inquiries and disputes promptly. - Collaborate with customer service and sales teams to ensure a seamless more »

along with leadership which will be pivotal in building and managing the team, ensuring smooth operation, and resolving network issues effectively. Key Responsibilities Leadership & Management: Oversee and guide the new Haven Network Team, fostering a collaborative and high-performance culture. Project Collaboration: Work with project teams to manage, optimize … cost-effective procurement and maintenance of network resources. Operational Support : Provide technical expertise in support of the network, full-time managed services, and network operations functions troubleshooting. Network Security : Implement and maintain network security measures, including firewalls and intrusion detection systems to protect data and systems from external and … internal teams and 3rd parties to achieve required levels of performance, security and cost from network services whilst building strategic partnerships. Proven experience in operations management, business process development, and/or team management. What’s In It For You? - Holiday allowance that rises with service, plus a more »