126 to 150 of 157 Service Management Jobs in England with Remote Work Options

DellEMC and MS File Servers Support new client onboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify … maintain updated records. Help support Major Incidents to ensure they are managed closely from initial response to resolution, including timely communications. Take ownership of Service Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other … internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use, and learn new technologies or processes. Demonstrates more »

essential and of a high priority in this position. Working directly with the Head of Architecture and Design, this will be a key senior management position within IT Services, taking a leading part in the selection and delivery of digital environments. Key Responsibilities Responsible for Technical Leadership and influencing … member of the architecture team reporting to the Head of Architecture and Design. Required Knowledge, Skills, Qualifications, Experience Technical/scientific and/or management/supervisory role in a specialist area. A higher degree may also be held. Where no equivalent qualification is held a proven track record … architecture and using APIs. A broad technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. ITIL Service Management Processes and understanding of the full SDLC more »

all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers and more »

to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of Windows 11 & 12, M365 more »

we'll do our best to agree a working pattern that works for everyone. World changing work From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries … metric data across the whole Met Office estate, whether the source is on premise, built in the Cloud or consumed as Software as a Service and a consistent method of alerting our 24x7 support teams to issues within systems and services, through a single 'pane of glass', reducing the … computing. To support the Met Office developer/support community, providing technical expertise, help, and guidance on how to integrate new systems into our service portfolio, including helping troubleshoot/fix problems with existing integrations. You will be joining this busy team, as we continue to exploit Cloud based more »

is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your Opportunity Lead and develop: Manage the day-to-day operations of our Digital Operations … our incident response strategies. What We’d Like You to Bring Experience and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate … Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s In It For You? - Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’ - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support more »

both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated … application solutions. Proven excellent customer communication and relationship building skills, with the ability to liaise at non-technical and technical level. Experience of a Service Management Framework (ITIL) would be advantageous but not essential. An inquisitive mind-set and a desire to learn. more »

+ Extension Skills/Experience Recent commercial experience with developing on the ServiceNow platform Experience of GLIDE Good background in big data analytics, database management, or an equivalent analyst position Proficiency in PL/SQL and an additional object-oriented programming language (Highly desirable) Experience in big data instances … into technical requirements Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT service management software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical more »

and CI/CD. Experience with API's Azure devops Bonus Points for: A good eye for UX/UI. Previous experience with IT service management tools like ServiceNow. WHO ARE CONVERGENCE GROUP? No Corporate Red Tape: We're a privately-owned company, free from the shackles of … apart. It's the way we're doing it that's revolutionary. We're changing the game by taking the pain out of infrastructure management, letting our customers focus on what truly matters. Growth: Our business is flourishing, and we're poised for substantial growth. We need exceptional people more »

supporting their professional development. Requirements: – Proven experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. – Deep understanding in ServiceNow Customer Service Management development, configuration, and integration – Legal right to work in the UK -ServiceNow Certifications (ITSM or CSM) or highly desirable. -Previously worked in more »

automate the build, test, and deployment processes. Monitoring and Logging. Ability to monitor application performance and use alerting and logs to track behaviour. Cloud Service Management. Deploy and manage resources on the cloud, such as Azure. Security and Compliance. Implement best security practices throughout all infrastructure and applications. Collaboration more »

Organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … forecasts. - Being accountable for co-ordinating a wide variety of payroll actions in line with fixed deadlines and governance requirements. Responsibilities include liaising with management, employees and business partners/advisors, calculating salary amendments, producing letters to reflect the amendments and peer review of team pay actions to ensure … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other more »

the delivery of digital services for connected roads, smart cities and future. I am looking for a graduate that would be interested in project management, thought leadership, consultancy, design, testing, commissioning and supervision, applied across the full lifecycle of digital projects. Role Digital Graduate, ideally based in the Birmingham … a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology IT Service Management Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation more »

the delivery of digital services for connected roads, smart cities and future. I am looking for a graduate that would be interested in project management, thought leadership, consultancy, design, testing, commissioning and supervision, applied across the full lifecycle of digital projects. Role Digital Graduate, ideally based in the Birmingham … a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology IT Service Management Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation more »

communication across the network. This is a fantastic opportunity to shape the strategic roadmap, whilst meeting project deadlines and maintaining business-as-usual (BAU) service levels. Role Overview: Responsibilities: Manage teams to deliver telecoms roadmaps, meeting project deadlines and maintaining business-as-usual (BAU) service levels. Oversee performance … management of suppliers providing telecoms and mobile support services. Develop, test, and maintain corporate and operational communications networks, including configuration, documentation, and reporting. Ensure comprehensive documentation of the telecoms infrastructure and robust business continuity plans. Handle contract and service level management for third-party SaaS providers. Manage … million. Lead a team of 30+ direct reports. Collaborate with Executive and Senior leaders within the organisation and key vendors. Skills and Competencies: People Management: Exhibit excellent leadership skills, motivating and developing high-performing teams. Stakeholder Management: Effectively manage suppliers, meeting performance indicators and targets. Leverage suppliers to more »

business units. Previously, their IT functions operated independently, but a business transformation has brought these teams together to form a collaborative and streamlined shared service environment. Due to these positive changes, we are looking for a Power App Developer to join their growing solutions design team. As a Power … App Developer, you'll play a key role in all projects. An upgrade of their Document Management System following the recent merger, migrating from SharePoint 2019 to online, and modernising legacy paper-based processes with Power Apps. There is a long list of projects to keep you busy :) This … ensuring adherence to ICT policy and best practices. Develop new Power Automate workflows and integrate them with external toolsets. Liaise with colleagues internationally for service management purposes and ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power more »

business units. Previously, their IT functions operated independently, but a business transformation has brought these teams together to form a collaborative and streamlined shared service environment. Due to these positive changes, we are looking for a Power App Developer to join their growing solutions design team. As a Power … App Developer, you'll play a key role in all projects. An upgrade of their Document Management System following the recent merger, migrating from SharePoint 2019 to online, and modernising legacy paper-based processes with Power Apps. There is a long list of projects to keep you busy :) This … ensuring adherence to ICT policy and best practices. Develop new Power Automate workflows and integrate them with external toolsets. Liaise with colleagues internationally for service management purposes and ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in a … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for …/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part of a team. While formal education qualifications are advantageous more »

engineering team, support, operations, HR, finance teams, and operations teams to ensure a strong product vision *Manage relations with the Supplier and oversee license management *Develop and track key performance indicators (KPIs) to measure product success, making data-driven decisions to optimize and improve the client experience *Manage everything … You’ve spent time (~5+ years) creating and shipping intuitive digital experiences, with the product impact experience to back it up *Domain: Experience in Service Management solutions strongly favored *Strategy: Experience defining and executing a product engagement strategy *Influence: Experience in large/complex multinational organizations with a more »

inside IR35 and paying £500 per day with flexible, hybrid, working in central London. You'll be supporting and developing the Atlassian solution (Jira, Service Management and Confluence), leading the data centre upgrade and supporting the production environment. You'll need a deep understanding of Atlassian tools, plug more »

Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and analytical skills, coupled with a familiarity with project more »

of Azure cloud services and billing semantics. Experience working in a regulated environment. Understanding of key drivers, concepts, and language used by Finance, Procurement, Service Management, and Technology teams. Proven experience managing multiple initiatives in a fast-paced environment. What We Offer: Competitive contract rate - Inside IR35 more »

UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent case management approach. The team are the subject matter experts on employee relations and policy. You'll be responsible, along with the ER Specialist, for delivering … an ER service in all areas across the employee lifecycle, such as disciplinary, grievance, probation, performance, long term sick leave etc. ensuring that ER support and advice is delivered in line with policy, best practice and legislative requirements to mitigate risk and escalation. You will also be responsible for … ensuring they align with current legislation and business needs. - Write, develop and deliver bite-size training and coaching sessions on topics relating to people management and employee relations best practice, employment law, and HR policies to ensure consistent application across the organisation. Qualifications - Significant HR experience and/or more »

technology function. You will be responsible for keeping their new technology platforms available 24/7/365 by monitoring the Performance, Reliability, Change Management, Incident Response, and Capacity Planning for a number of their core services. Some of their key technologies are: AWS Cloud, Dynatrace, Terraform, Biztalk, Kafka … teams to ensure that for key services uptime, latency, response time, and availability targets are met. Work with the Architecture & Engineering, Product, Application Support, Service Management, Testing, and Security teams to uphold good operational practices. Take ownership of complex Problem Records related to performance, reliability, and scalability and more »

that delivers value and insight for the onward journey into cloud consumption and cost management. You will also interface directly with our Cloud Managed Service Provider, challenging the MSP services and recommendations. In addition, keeping Cloud industry initiatives in focus to benefit from new advancements in Cloud technology. This … of Azure cloud services and billing semantics. Experience working in a regulated environment. Understanding of the key drivers, concepts, and language that Finance, Procurement, Service Management and/or Technology teams use day-to-day. Proven experience of working in a fast-paced environment, managing multiple initiatives in more »