with senior staff on issues passed from first line support. * On site installation support, working with senior IT staff on new installations and breakfix to onsite equipment including networking, servers and cloud platforms. * Incident Management, working with senior IT staff on critical incidents more »
Role: Senior Field Engineer (Hardware breakfix/ Servers) Salary: £29k + Car + Pension + On Call Allowance+ prvate medical / dental insurance + many more Location: Essex *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing … possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting to Team Leader / Resource Managers (Field), this role will also involve critical interactions with Call Control and Technical vetting teams within Field Services. Key responsibilities include: Independently … and remotely troubleshooting a wide range of products in both software and hardware environments. Proficiency in installing, configuring, and supporting Server / Desktop / EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and more »
Ability to install and configure software. Hold relevant vendor certifications such as Dell, Lenovo, IBM, and HP Good understanding of hardware maintenance and break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC. Essential more »
