1 to 25 of 75 Customer Service Jobs in Essex

com plete the s afe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent custome r service to our customers ensuring that all jobs are complete timely and that th e cust omers are well informed on the benefits and safe … The benefits… Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service, 24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … on restaurants and takeaways Up to 25% off gym membership What you’ll need to be successful… We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Domestic Gas experience desired White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer … Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be more »

Contracts & Service Coordinator/Administrator Basildon, Essex Full time, Permanent position Hours are 7:00am to 5:00pm, Monday to Friday (no weekends!) £24,000 - £28,000 per annum We have an exciting and busy role for a confident, outgoing candidate now. The role is a contracts & service coordinator with administrative responsibilities. Key roles and responsibilities Support with managing service Engineers Plan works for Engineers and liaise with them regarding job allocations Ordering parts or stock replenishing speaking with Customers - provide quotes, confirm bookings etc. Email Customers frequently with updates or expected queries from Engineers General … months is essential for this role Experience working with Microsoft Office - Word, Excel, Outlook) Confident telephone manner Helpful and excellent eye for detail Excellent customer service and communication skills Team player with a strong work ethic and desire to learn and work in a busy, productive environment Important more »

to the Commercial Team Leader and the primary purpose of the job will be to support our admin team aircraft operators in providing excellent customer service. This is a permanent position working Monday- Friday, 8.00am- 4.30pm. The post holder would be expected on site full time, there is no … Sales and Admin Team members internally as well as with external aircraft operators and customers. Using internal systems (Aerotrac) to generate consistent quotes by Customer and by Component type to agreed margins. Liaising with Buyers & Production Team to ensure the necessary parts and expertise are available to facilitate any … done to a quality and professional standard. Ensuring all quoting and estimating is accurate and recorded in the appropriate Company IT systems. Responds to customer enquiries in a professional and timely manner. Adheres to all Company standard operating procedures Adheres to all health and safety procedures Meets customer more »

organised. Already living within 20 miles of Colchester. Keen eye for detail and an excellent communicator. Keywords: Operations Assistant, Colchester, Green Tech, Renewable Energy, Customer Service If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are more »

Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers … An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written and verbal) with good customer service experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customer more »

which meet company goals and deliver the greatest value Ability to critique and improve activities through continuous improvement and innovation Ability to demonstrate exceptional customer service Encourage teamwork (promote operational synergies and alignment) to support each other, and our customers and grow together This is an exciting opportunity more »

Documentation: Prepare and verify export documentation, including commercial invoices, packing lists, bills of lading, and export declarations, in compliance with international trade regulations and customer requirements. Customs Compliance: Ensure adherence to customs regulations and procedures for export shipments. Coordinate with customs brokers to facilitate customs clearance and resolve any … and internal stakeholders. Proactively address any delays or disruptions to minimize impact on delivery schedules. Rate Negotiation: Negotiate competitive rates with ocean carriers and service providers to optimize freight costs while maintaining service quality and reliability. Customer Service: Serve as the primary point of contact for … challenges. Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the export operations function. Implement best practices and innovative solutions to enhance service quality and customer satisfaction. Qualifications: Experience in export logistics, with a focus on seafreight operations. Strong knowledge of international trade regulations, INCO terms more »

SS13, SS14, SS15, SS16, SS17, RM15, RM16, RM17, RM18, RM20, CM1, CM2, CM3, CM9, CM11, CM12, CM14, CM15, SS4. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and … performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

approx. 35 of these, £6,000+ approx.37 of these and £3,000+ accounts, approx. 70 of these on a 12 week call plan 8 customer visits per day, typically 6 plumbers merchants and 2 installers or scoping calls with the lowest spending accounts The ideal applicant will be an … provided Excellent relationship builder with ability to do new business Independent and comfortable with field sales/territory management Self-motivated, organised, driven and customer service orientated If your experience matches the requirements above please do not hesitate to contact Mitchell Maguire on 01625 527207 or simply apply more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

training and development Auto enrolment pension NHS Top Up health scheme 20 Days Holiday + Bank Holidays (1 additional day added per year of service up to 25 days) Access to a modern kitchen with the use of a TV, Pool and Ping Pong Table + an Arcade machine … learn and develop your career within Logistics. Import Operator - FCL Position Requirements Knowledge of import customs entry - Not Essential Bills of Lading experience Excellent customer service experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … to meet deadlines with the ability to work well under pressure. Ability to work with other departments and build positive relationships with others. A customer driven problem solver who can identify Strong analytical skills and is committed to continuous improvement. Focused on performance, resource conscious with a positive and more »

Service and Repair Engineer | Clacton-On-Sea, Essex | Part Time | Working Wednesday to Friday only | Wed-Thurs 8.30am – 5pm and Fri 8.30am-4pm | £26,000 pro rata (£15,600) Are you a skilled Service and Repair Engineer looking for an exciting opportunity to work with cutting-edge technology … sterilisation solutions. Their innovative Anprolene sterilisers offer the most delicate and effective sterilisation process on the market, ensuring the safety and longevity of their customer's sensitive equipment. Serving a diverse range of industries from medical to veterinary, they pride themselves on delivering unmatched quality, reliability, and customer service. As a Service and Repair Engineer, you will be at the forefront of maintaining and improving the sterilisation equipment. Your expertise will ensure that the products continue to perform at the highest standards, providing reliable and safe sterilisation for clients. Join them and be a part of more »

Pirtek Ipswich are looking for a Mobile Hydraulic Field Service Technician to join their team based in Ipswich . You will be working on a full-time, permanent basis. The Mobile Hydraulic Field Service Technician role: We are expanding our team and are seeking an outgoing and competitive … Mobile Hydraulic Field Service Technician, servicing on site hydraulic hoses replacements. We are looking for a self motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. Our technicians … must have a flexible approach to working hours - once you have undertaken training and progressed to the role of Field Service Technician you will be required to participate in a standby rota to provide 24-hour operational service throughout your local area i.e., one day per week and more »

contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work … is completed to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is … part of the role along with and dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your more »

organisation. As a key member of the Fleet Aftermarket team, we are looking for experienced professionals with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause … he Role As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket … the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have 3 key business goals: Supporting Fleet customer satisfaction and sales loyalty Supporting FCSD Service growth, by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving more »

the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … managing all support requests through to resolution whilst building relationships with our internal customers. Principal Accountabilities: Being first point of contact for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a … timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves Diagnose and resolve basic issues with laptops, desktops, mobile phones and printers Identify and troubleshoot basic network issues Provide support for standard more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

organisation. As a key members of the Fleet Aftermarket team, we are looking for experienced professionals with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause … The Role As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket … the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have 3 key business goals: Supporting Fleet customer satisfaction and sales loyalty Supporting FCSD Service growth, by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving more »

Client Services Advisor - Are you a strong communicator with a passion for delivering exceptional customer service? If so, we have an exciting opportunity to join our team as a Client Services Advisor on a permanent basis in our office in Basildon, Essex. Why Immervox? Immervox have been experts … provide onsite free parking Employee extras such as: gym membership contribution (after 12months) About the role: You will be responsible for always providing excellent customer service to Immervox clients internally and externally, and successfully resolve any inbound client queries. You will effectively contribute to the goal of the … information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: client service, customer service, communication, IT, telecommunications, client relationship, client, customer, telecoms, internet, provider, advisor This vacancy is being advertised and handled through more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Southend-on-Sea As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »