1 to 19 of 19 Customer Service Jobs in Exeter

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

Service Coordinator £28,000 - £33,000 + Training + Career Development + Bonus Scheme Exeter (Office based position) On offer is the opportunity to join a manufacturer of materials handling solutions who are looking for an ambitious person to come on board and join the service coordinator. Required … is a Service Coordinator who will be responsible for working alongside the customer service teams to offer top quality service to customers on a day to day basis. Roles and Responsibilities * Responding to customers and delivering support that is needed * Communication with customers and engineers * Being … the point of contact for large and small accounts * Making sure the organisational customer service targets are set Skills, Qualifications and Experience * Service coordination experience (Preferred) * Excellent organisation and high level of detail * Time management * Multi-tasking skills * Good communicator and can build relationships Package and Benefits more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a … evolve our operational services is key to the future data offer. Your key duties Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring more »

We are seeking an experienced Administrator/Coordinator to join Service Improvement team at the Exeter Office. This position offers £13.49 per hour and operates on a hybrid schedule, requiring 2-3 days per week in the office. The role is full-time, 37 hours per week, and is … initially a temporary contract until September 2024, with potential for a permanent position. Key Responsibilities: Coordinate and manage customer compensation payments efficiently and on time. Review and address outstanding actions post-complaint closure, ensuring compliance with timelines. Support the team in meeting regulatory requirements related to complaints. Resolve customer inquiries and keep them informed of the next steps. Regularly provide the Service Improvement team with reports on critical business processes, including deadlines, complaint reminders, and responses. Collaborate with colleagues and customers to identify and implement service improvements. Use multiple systems to resolve or support the resolution more »

Job summary Join our team! Could you be our next Service Administrator? An exciting fixed term/secondment opportunity has arisen for a full time Service Administrator to work as part of an established Administration team in Gastroenterology, based in Bowmoor House, Wonford site. The key aspects of … the role to include: Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customer service skills to put our patients at ease, treating them with tact and empathy Ensuring all administrative processes and enquiries are dealt … on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator to join the Gastroenterology team. We can offer a busy and varied role within a vibrant and supportive team. Our teams are made more »

organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support … for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows OS, remote desktop services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have … some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support at other local offices may be required - A personable nature with good problem solving skills - Strong customer service skills and a more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

are seeking a dynamic individual to join our busy and fast paced department. You must demonstrate excellent organisational and communication skills along with outstanding customer service, and have experience of working with IT systems. The Central Booking Team is a very busy department with an expanding service … Description and Responsibilities please click the link below. More detail about the role To provide an efficient and responsive patient administration and appointment booking service, in accordance with Trust policies and standards relating to confidentiality and customer care. To manage a large volume of calls daily using the … Open-scape Contact Software system. Use multiple computer systems as required within the department such as MYCARE, NHS E-Referral Service and MS Office applications to utilise all available outpatient capacity in an appropriate way. Client desktop phone systems Actively take part in implementing, maintaining and improving the departments more »

technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing Reporting to the 2nd Line Team Manager, you'll form part of a … with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits/week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and … Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Customer site visits (PC Installs/switch installs/internet line switch overs/new printers etc) Responding to escalated, complex and high impact issues more »

replacing parts that have wear and tear before they fail Repair – diagnosing the reason for vehicle failure and fixing the problem Training Motor vehicle service and maintenance technician (light vehicle) Level 3 Apprenticeship Standard Before the Standard is met, all apprentices must hold a certificate that meets the EUs … F-gas regulation. Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education Servicing - working to manufacturer servicing guidelines to ensure vehicle running at optimum performance. Maintenance - replacing parts that have wear and tear before they fail. Repair - diagnosing the reason for vehicle failure … and fixing the problem. An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) apprenticeship standard Vocational related qualification (technical certificate) Electric Vehicle training Blended on/off the job training and location to be confirmed A possible full-time career within the automotive more »

an Infrastructure Engineer, you will address and resolve a wide range of hardware, software and network-related issues, to ensure a high level of customer service at all times. The role is a 2-year fixed-term contract Infrastructure Engineer responsibilities include: - Deploy and configure infrastructure components, including more »

be responsible for: Process of Sales and Purchase Orders from the Website and emails Input onto Excel Engaging with Clients to ensure an excellent Customer experience Communicate between departments to ensure all orders are processed correctly Pro Active approach to checking Stock Levels to ensure timely deliveries Ensure all … will be: A Team Player - Prepared to roll up your sleeves and help out in other areas of the business as required Have excellent Customer Service ability to deliver excellent service I.T Literate to include Excel, formulas using Vlookup, Word & Outlook Strong and engaging communicator both verbally more »

that our client evidence records, and CRM system are completed Any other admin support as required by the Programme Director Always deliver excellent client service to learners. The maintenance of our quality standards and building of a strong reputation is of great importance Proactively seek to add value to … the service, our clients, funder, and partner, and the company as a whole Person Specifications: Essential: Minimum 2 years' experience in project administration Effectively manage time and strategically prioritise Excellent organisation and administrative skills Excellent customer service and interpersonal skills Able to demonstrate the ability and desire more »

Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »

clients on their paid media campaigns – focusing on Paid Search and Paid Social, but also Amazon and Programmatic. Responsible for ensuring a high- level customer service and best practice in PPC account management, you will be a role model for excellence within the agency. You’ll be deeply more »

phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers specification and any regulations affecting their use … electronic diagnostic equipment Experience working on JCB Loadalls would be advantageous The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach … more p/hour through our appraisal program Average holiday pay to reflect overtime worked 30 days annual leave, increasing with length of service up to a total of 35 days The option to buy/sell up to 5 days annual leave per year Company van which can more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

you will be expected to attend the Trust HQ in Exeter. What you'll need to succeed Previous strong administrator experience Driving licence Good customer service experience Good IT Skills Experience of using Apple products What you'll get in return 4 months of work Pension contribution Holiday more »