Digital Manufacturing Support Lead
Gaydon, England, United Kingdom
Tata Technologies
support activities Execute Tech support responsibilities: End-to-End ownership of tech support request from opening until closure ensuring customer satisfaction via Visit, Phone, Confluence or E-mail Determine source of the problem (Product based, Installation, Access, Data specific, License specific, Process based etc.) and identify the right stakeholders for … Teams Desirable: T&F, BIW, Powertrain Manufacturing industry experience will be an added advantage Working experience with Legacy Manufacturing applications Familiarity with Jira and Confluence Familiarity with working in an Agile framework (e.g. Scrum, LeSS, SAFe) Exposure to Agile concepts and scaled agile approach If you are passionate about bringing more »
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