Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium … within the ICT sector, preferably in VoIP/SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to help and close that ticket immediately. If you are unable to assist due to knowledge, you will … also include attending customer's sites when on-site assistance is needed. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Troubleshoot and resolve software and hardware issues remotely over the phone and by email and if you are unable to resolve them at more »
Role: Technical Improvement Engineer Salary: £27,783 Location: Cardiff Permanent Position I am working exclusively on behalf of my clients who operate within a range of industries and are providers to some of the largest engineering companies worldwide. The Technical Improvement Engineer is responsible for ensuring … that the business is up to date in its technical practices, working with Operations teams to make recommendations to improve efficiency, delivery on KPI's and product quality. The role will include responsibility for the monitoring of the quality plans, partnering with Quality Assurance to ensure processes are meeting … the documented technical requirements. Responsibilities: To provide proactive technical support to all value streams Undertake defect investigations by route cause analysis and implement corrective/preventative actions as required, using appropriate problem-solving tools. Working with Production teams to identify route causes of problems and to create robust more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead Technical Support Engineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business more »
Technical Sales Engineer Swansea 24142/400 £27,000 - £32,000 plus bonus, pension and more. Benefits Package: A starting salary of between £27,000 -£32,000 Annual bonus scheme Company pension scheme 22 days holidays plus bank holidays Free parking Part of a large International Group, this more »
