Customer Service Jobs in Gloucestershire

1 to 25 of 50 Customer Service Jobs in Gloucestershire

Senior IT Technician

Tewkesbury, England, United Kingdom
Rise Technical
C#, Cloud Platforms or Database Services A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH (221769) To apply for this more »
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3rd Line Service Desk Engineer - Gloucester

Gloucester, England, United Kingdom
Excelerate
Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »
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AWS Developer

Cheltenham, England, United Kingdom
(1387) IBM Service Centre UK Limited
architect and technical leader. • Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. • Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required Technical and Professional more »
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Partner Business Manager - Desk Based

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Onecom
products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »
Employment Type: Part Time, Work From Home
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Sales Account Manager

Fairford, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Siamo Recruitment
to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … within dedicated timeframes The ideal candidate for this Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customer service exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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Deputy Security Controller

Gloucester, Gloucestershire, South West, United Kingdom
Securitas Security Services
read on to find out more! The Role As Deputy Security Controller, you will provide security advice and support to our client's intelligence service and their projects and programmes. You will act as a focal point for stakeholders, management, and staff to ensure consistent and effective standards of … and that of our client, you will provide security audits via analysis, spot checks, musters, and reports to ensure the integrity of Securitas's service provisions, and the inviolability of our client's operations. Maintaining excellent client relations via your team and your actions, you will effectively manage the … meetings to review progress, relationships, and policies to ensure communication is open and consistent - Regularly review the performance of your and your team's service provision, as well as the personal and individual performance of your team - Investigate incidents where they arise and identify solutions to avoid repeats of more »
Employment Type: Permanent
Salary: Up to £15.79 per hour
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Internal Sales Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Verto People
engineering distributor based in Gloucester. The successful Internal Sales Executive/Internal Sales Engineer/Sales Coordinator/Internal Saleswill provide support, quotations, proficient customer service, order handling of Industrial Automation products including PLCs (programmable logic controllers), variable speed drives, control panels, control gear, industrial switches, I/… Bonus Role Give advice and guidance on product selection as per customers needs. Drawing on a background of technical knowledge in order to develop customer solutions and generate new business Generate & provide quotations & proposals of Industrial Automation & similar electrical engineering products including PLCs (programmable logic controllers), variable speed drives … O systems, I/O modules, Wincc, HMI panels, transmitters, profibus, SCADA, switchgear, etc. Carry out contractual review and preparation of formal quotations against customer requirements. Provide support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Liaise with more »
Employment Type: Permanent
Salary: £40,000
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Multi-Skilled Handyperson (contract)

Gloucester, Gloucestershire, South West, United Kingdom
Pertemps Gloucester
In this position, your expertise in Painting, Decorating, and damp repairs is essential for delivering high-quality work, finding optimal solutions, and ensuring outstanding customer satisfaction. Additional skills will be utilised where needed. Key Benefits: Company Van + Fuel Card Competitive Monthly Pay Enjoy a Coffee Card for Your … technical knowledge of construction. Qualifications: Relevant technical qualifications or 6+ years equivalent industry experience. Practical/Technical Knowledge: Understand relevant legislation, including building, housing, customer services, and health and safety. Proficient in Painting, Decorating, Damp Repairs. Competent in site safety and safe working practices. Ability to use mobile devices more »
Employment Type: Permanent
Salary: £30,000
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Gas Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Gloucester City Homes
our prescribed work schedules, the Gas Safety (Installation and Use) regulations 1998 and to GCHs established standard policy & procedures set for delivery of exceptional customer service. Wed like you to Hold the following qualifications; ACS CCN1 CENWAT CKR1 HRT1 CPA1 Have proven experience carrying out Gas services and breakdowns. more »
Employment Type: Permanent
Salary: £35,000
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Multi-Skilled Engineer - Repairs

Tewkesbury, Gloucestershire, South West, United Kingdom
Bromford
growing team in a company that has been certified as a Great Place to Work . You will be responsible for delivering an outstanding service while carrying out a wide range of repairs and maintenance tasks across ourproperties. At Bromford you can expect the following: Monthly pay Additionalout of … most of the following multi-trade skills, we would like to hear from you. carpentry plumbing plastering full, clean driving licence If variety and customer interaction are important to your work satisfaction, then this exciting and varied role will see you conducting inspections, diagnostics, problem solving, repairsand maintenance using … compliance and high-quality work during all tasks. We are looking for a proactive self-starter with solid technical expertise across trades and outstanding customer service skills. As a confident communicator with a team-oriented approach, you will liaise with leaders and colleagues daily. This is a more »
Employment Type: Permanent
Salary: £30,000
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Customer Experience Lead

Berkeley, Gloucestershire, South West, United Kingdom
Quinton Davies Limited
Quinton Davies are working with a rapidly growing early stage Tech for Good business to secure a Customer Experience Lead. The CX Lead is a critical role for this innovative business. You will be the main point of contact for all clients and end users, supporting them in set … up and to overcome any issues they have with the product. The products is digital and provides healthcare support to service users across the country. The role of CX Lead will: Initial point of contact for clients and service users Support the CX Manager Maintain the Customer … overnight stays) In order to apply for the position of CX Lead you will need to meet the following criteria: Demonstrable experience in a Customer Service or customer facing role Demonstrable and confident communication skills Proven organisation skills Demonstrable ability to quickly pick up new IT/ more »
Employment Type: Permanent
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Customer Service Administrator

Cirencester, Gloucestershire, United Kingdom
Confidential
Join a Telecoms and IT provider as a Customer Service Administrator/Telecoms Expediter/Provisioner. The company employs nearly 40 staff and continues to expand with an impressive list of loyal customers. THE CUSTOMER SERVICE ADMINISTRATOR ROLE: Working in a friendly team of 6 and … arranging telecommunications services, juggling installation teams, customer availability, service deadlines, and cust... more »
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Service Engineer

Cirencester, England, United Kingdom
Cento
Service and Small works Engineer Cirencester and surrounding area Outside IR35 Are you an experienced Service and Small Works Engineer looking for a new opportunity? We have a fantastic position available in the Cirencester area with a three month start and potential for further work. Job Description: Conduct … service and maintenance work on a range of fire and security systems Conduct small works as required on a range of fire and security systems Troubleshoot and repair any issues with the systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong … Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this role, you should have: Considerable experience of service and small works Have experience working across a range of fire and security systems Strong technical knowledge of a range of fire systems Be more »
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Installation Engineer

Cirencester, England, United Kingdom
Cento
Working alongside other engineers on the installation of a range of fire and security systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong client relationships Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this … technical knowledge of a range of fire and security systems Be able to pass BS7858 screening Attention to detail and accuracy Good communication and customer service skills Benefits : Weekly Pay Ongoing contract work opportunities Apply or call Hayley on 01509615290 or more »
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Internal Sales Engineer

Gloucester, Gloucestershire, United Kingdom
Confidential
engineering distributor based in Gloucester. The successful Internal Sales Executive/Internal Sales Engineer/Sales Coordinator/Internal Saleswill provide support, quotations, proficient customer service, order handling of Industrial Automation products including PLCs (programmable logic controllers), varia... more »
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B2B Customer Services Advisor

Stroud, England, United Kingdom
Hybrid / WFH Options
Ecotricity
About The Role Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers … Our team get to our customers much sooner, we have a person on the end of the phone, it doesn’t matter what the customer query is, we are here to help. We support and train our people to deal with any question a customer may ask; and … our people own the customer interaction from start to finish, we don’t pass our customers from pillar to post. Top class customer service is what we pride ourselves on and if your passion is to treat customers fairly and provide awesome customer service this more »
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IT Network Administrator

Yate, Engine Common, Gloucestershire, United Kingdom
Oakford Technology
and a “can do” attitude. You will need to be good at managing your own time and priorities as well as astute in setting customer expectations. You will not be expected to resolve all problems or make all changes but are expected to manage the change process and keep … all parties informed. Candidates should understand the importance of exceptional customer service to accompany technical skill. We’re seeking intelligent, diligent, and friendly colleagues who can combine existing knowledge with newly acquired skills to become an asset to our highly valued team and customers. Are you the right … Windows 10/11/macOS) Understanding of computer and server components, networks and infrastructure Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
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Endpoint Management Analyst

Tewkesbury, Gloucestershire, South West, United Kingdom
Bromford
essential in this role, as youll need to possess a driving license and be willing to travel to other sites as required. Your stellar customer service skills will shine as you interact with stakeholders, providing top-notch support and guidance. Organized, methodical, and analytical, you thrive in high more »
Employment Type: Permanent
Salary: £45,000
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Sales Administrator

Cirencester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Siamo Recruitment
+ Bank Holidays Private Medical Insurance 5% Pension Scheme Free Onsite Parking This Sales Administrator opportunity will provide you with the following responsibilities: Manage customer quotes and aftersales queries Working closely with the External Sales Account Managers Manage receipt of Purchase Orders from clients including Quality Checks and Error … Conduct client invoice reporting The ideal candidate for this Sales Administrator vacancy will have the below: A previous exposure supporting a sales function or customer service is essential A previous experience within IT would be advantageous however, not essential A confident communicator with the ability to converse accordingly more »
Employment Type: Permanent, Work From Home
Salary: £26,000
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371 Technical Data Engineer

Filton, England, United Kingdom
CBS Butler
months + + On site in Filton Skills: +Understanding of aircraft maintenance, operations and technical documentation. +Knowledge of Fuel System Within the dynamic Customer Services environment you will become a member of a team of System Technical Data Engineers (Technical Authors) who support our customers with their daily aircraft … operations and have a direct impact on our customer satisfaction. The Technical Data domain is in charge of developing and delivering mature aircraft maintenance and material documentation at EIS and responsible to maintain it throughout the aircraft life to enable the safety and efficiency of maintenance operations by our more »
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Sales Support

Cirencester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Siamo Recruitment
role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Administrator

Cirencester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Siamo Recruitment
role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Partner Business Manager

Gloucester, Gloucestershire, South West, United Kingdom
Onecom
new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »
Employment Type: Permanent
Posted:

Infrastructure Engineer

Cheltenham, England, United Kingdom
Careers Plus
Ability to assess existing infrastructure and develop improvement plans. Excellent communication and collaboration skills. Relevant certifications such as MCSE, CCNP, VCP are desirable. Strong customer service orientation. If you're ready to make an impact and grow your career in IT, apply now to join our client's more »
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371 Technical Data Engineer

Filton, England, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
months + + On site in Filton Skills: +Understanding of aircraft maintenance, operations and technical documentation. +Knowledge of Fuel System Within the dynamic Customer Services environment you will become a member of a team of System Technical Data Engineers (Technical Authors) who support our customers with their daily aircraft … operations and have a direct impact on our customer satisfaction. The Technical Data domain is in charge of developing and delivering mature aircraft maintenance and material documentation at EIS and responsible to maintain it throughout the aircraft life to enable the safety and efficiency of maintenance operations by our … delivery of manual content in accordance with specifications, contractual commitments, configuration management rules, approved schedules, quality standards and within budget objectives Management and answering customer queries providing prompt and efficient support to the customer, combining technical requirements with the push to improve customer satisfaction and detecting any more »
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Customer Service
Gloucestershire
10th Percentile
£19,000
25th Percentile
£26,000
Median
£31,250
75th Percentile
£50,000
90th Percentile
£64,500