1 to 3 of 3 Service Desk Engineer Jobs in Gloucestershire

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. … They will also provide support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming more »

opportunity for career growth with a well-established office in Tewkesbury. Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a similar role and youre eager to take your career to the next level, then wed … is a full-time permanent position with a salary of up to 32k per year. Heres what youll need: Previous experience working on a service desk, both in person and remotely. Knowledge of Windows 10, Microsoft Office (Word, Excel, Outlook), Active Directory, and Group Policy. Experience setting up … computer hardware, software, networks, and printers. What youll be doing: Providing support and troubleshooting for applications, IT equipment, and networks. Responding promptly to service issues and requests and escalating when needed. Monitoring critical systems and acting as required. Managing the Joiners/Movers/Leavers process. Deploying and configuring more »

3rd Line Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rd line service desk engineer to be responsible for providing all levels of technical support to remote and onsite … customers. The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rd Line Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rd line engineers acting as an escalation resolution point … the Technology Management team with managing the support team and departmental responsibilities and covering for them as and when required Qualifications & Requirements – 3rd Line Service Desk Engineer Experience of working in a Managed Service Provider or similar IT support environment covering a number of different technical more »