analytics platforms such as AWS, GCP or Azure. Proficient in data visualization tools such as Tableau, Power BI, or QlikView. Public sector best practice ITIL or OGC toolkit Excellent analytical and problem-solving skills with the ability to transform complex data into insights. Strong attention to detail and the ability more »
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of Windows 11 & 12, M365 and back up technology would more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
the UK business Digital strategy and implement the necessary IT service skills and processes to support that vision Skills Role Specific Extensive experience of ITIL disciplines and Service Management Framework Management of IT outsourced third party service provision Experience of working within a COBIT Governance Framework (desired but not essential … team-player Team building, leadership and motivation Qualifications Degree level or equivalent appropriate experience Masters level degree in a relevant professional discipline is desirable ITIL Service Management or equivalent qualifications are desirable BCS or CII qualifications are desirable Experience Experience of: Operating in the IT Service Management arena within a … demonstrable ability to negotiate compromise and gain stakeholder buy in Working with IT service introduction methods, disciplines, tools and reporting Interpreting, communicating and implementing ITIL disciplines What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose more »
maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »
Network Operations Centre (NOC) environment. * Strong understanding of networking technologies and protocols. * Working knowledge of Windows Server, Linux, and other operating systems. * Knowledge of ITIL best practices and processes. * Ability to multi-task and prioritize tasks. * Excellent communication and problem-solving skills. * Ability to work independently and as part of more »
Responsibilities: Investigate and resolve reported issues Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing issues in order to find resolution as thoroughly and quickly as possible Research issues and interrogate support materials and more »
