Service Delivery Manager
Halifax, England, United Kingdom
Edenhale
Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement of all service … in order to cement an honest, productive working relationship. · Production of documentation to a very high standard, and presentation at regular customer and internal stakeholder meetings as defined within the customer’s Communication Plan. · Work with peers in the service/operational organisation in order to ensure that the … the customer’s future roadmap. Communication Exemplary command of the English language, both written and verbal, is required. Efficiency of response to customer and stakeholder enquiries is of great importance. Interpersonal You will have a non-line-management responsibility over the Service Desk. They will be accountable for more »
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