1 to 23 of 23 Customer Service Jobs in Hampshire with Remote Work Options

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

E-commerce Operations Assistance. The successful candidate will be responsible for maintaining and updating product listings across our various sales platforms, managing inventory, handling customer service inquiries, and collaborating with the marketing team to drive sales. The role requires attention to detail, time management skills, and a proactive … problem-solving approach. Qualifications Previous experience in e-commerce or customer service is preferred Excellent organizational and time management skills Strong attention to detail and problem-solving skills Excellent communication and customer service skills Proficient with Microsoft Office, Excel, Google Apps and other relevant software Ability more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of … excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs more »

Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »

/Administrator to join their growing team! Team Purpose The Revenue Operations team are responsible for billing, retentions & cancellations within the company. Ensuring that customer billing enquiries are resolved promptly to ensure payment collections and managing the cancellations process. The main objective of this role is to facilitate prompt … Success will be demonstrated through low levels of overdue payments, the achievement of KPI's, accurate billing of services and a low level of customer complaints. You will be responsible for managing queries through to resolution, taking corrective actions where necessary, and agreeing on acceptable outcomes with customers. Your … controlled under pressure. You should be able to actively listen to customers and understand their needs. You should have a passion for delivering exceptional customer service and possess excellent rapport-building skills. Attention to detail is crucial to ensure tasks are completed accurately and efficiently. You should be more »

that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »

IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile … least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a passion for customer service and a proven competency in IT infrastructure and end user support. Your role will be predominately be based in Basingstoke, although travel … to customer sites will be required as part of the role so you will need to have a full driving licence and have your own vehicle. Are you the right person for the job? Minimum of 4 years' experience in an IT support environment, or a strong IT background more »

and upgrading servers, Desktops and Network infrastructure. You will bring Infrastructure expertise to all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Experience/Skills required: Deployment for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations Windows Server more »

Strong communication and organisational skills. Excellent analytical and planning skills. This role would suit an individual with experience in any of the following roles; customer service, supply chain, purchasing, buying, procurement, inventory control, stock control, demand planning or supply chain planning Key responsibilities for a Supply Chain Coordinator … development and implementation of cost-effective and integrated supply chain management solutions. Support the demand management objectives. Support the development of relationships with key customer supply teams. Support the supply chain Manager in implementing and maintaining procedures and processes necessary to drive continual improvement. Ensure administrative policies and procedures more »

recruitment of personnel, ensuring adherence to Fareport Safer Recruitment policies, and ensuring effective delivery of induction and training for all new staff. Ensuring outstanding customer service, and successful outcomes for learners and employers. Key responsibilities include: Responsible for timely planning and execution of all Fareport Skills Bootcamp programmes more »

support environment Technical knowledge of an ERP software package would be very advantageous SQL experience would also be a nice to have skill Strong customer facing experience with good customer service skills The company offer a good benefits package including private healthcare and an exercise reimbursement which more »

for the energy they use. We are dedicated to championing renewable energy solutions that significantly reduce environmental impact. Our commitment extends to delivering exceptional customer service and building robust community relationships to drive towards a greener future. Currently, we are in search of an experienced Financial Controller to more »

need To succeed in this role, you'll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment. This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and more »

at the benefit of having IoT enabled devices as part of that network and work closely with other departments to provide the best possible service to customers. The ideal candidate will have LoRaWAN experience, project work (cradle to grave), and be commutable to Farnborough at least twice a week. more »

at the benefit of having IoT enabled devices as part of that network and work closely with other departments to provide the best possible service to customers. The ideal candidate will be familiar with wireless networking, project work (cradle to grave), and experience of providing support to off-site more »

the different Sector Project Managers and teams to ensure that the goals of the business unit are met Prepare and review quotations, managing nominated customer accounts Identify gaps between customers current systems and their future needs Review of quotations and project designs whilst under development Lead the drive in … with customers, suppliers, and colleagues Be a dynamic and proactive team player who strives to deliver high-quality work at the highest level of customer service Experience carrying out site surveys to understand the project requirements and to produce accurate quotations Able to manage multiple projects simultaneously without … qualifying period) Company Pension Scheme (Contributions matched up to 6%) Hybrid working options following completion of probationary period Disability Benefit Scheme and Death in Service Insurance NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will more »

Office Based At Least 1 Day Per Week/Hybrid Working £35,000 Plus Benefits Package Reporting to: CTO Full Time - Permanent Product/Service: Human-focused, digitally minded solutions for HR automation & efficiency Pedigree: 30,000 Users. 35 Countries. 16 Languages. NO.1 Cloud platform Culture: Caring, Capability, Customer … t the buzzwords they are today. Our founders created recruitment software built on a forward-thinking approach to software development, underpinned by award-winning customer service. Our technology enables organisations to automate their end-to-end hiring process, from publishing a job and screening candidates, to managing interviews and … principles/technologies (AWS/GCP/Azure) Benefits: + 25 days annual leave + 5% Pension contribution, 5% Employer contribution + Death in service benefit + 24/7 GP Smart Health benefit + Perkbox + Enhanced family friendly policies + Paid volunteer days (2 per year) + more »

The Role We are looking for an experienced Senior Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to scope technical solutions, design, plan and document technical solutions, plan and … document technical work packages, implement technical solutions, assist in the transitions of solutions into live service, among other responsibilities. Senior Systems Engineer - Skills & Experience Work to deadlines At least 5 years experience in a technical role Advanced troubleshooting and problem-solving skills Able to work under own initiative and more »

We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and end … to-end customer lifecycle experience) and marketing technology enablement. You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution definition process … and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation. Salary: £120 -130k + Bonus Hybrid - 2 days a week in our Southampton or London office. Responsibilites: Play an active role in strategic account development for an more »

We're looking for an Azure DevOps Engineer to “work on the platform” and products for our leading customer in a commercial environment. You will work closely with the Java engineering lead and technical support teams to resolve issues and maintain a high quality of service to our more »

month FTC, full time position. The main purpose of this role is to provide excellent support to the administration team, whilst providing high-level customer service. Some of your duties will include: Handling incoming telephone enquiries in a positive manner, Responding to order and delivery queries, Processing sales orders … creating purchase orders, raising delivery notes and customer invoices, Inputting data onto the company database, Supporting with organising and coordinating deliveries. As an individual, it is essential that you have previous experience working in an administration role and that you are comfortable working in an office environment and on more »

TAIL LIFT ENGINEER Location of the Mobile Tail Lift Engineer/Tail Lift Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: Covering Hampshire and the South and M25 Salary for the Mobile Mobile Tail Lift Engineer/Tail Lift … Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: £38000 - £40000 basic plus Overtime and call out and standby - most of the mobile fitters are earning £65,000.00 upwards Hours of work for the Mobile Tail Lift Engineer/Tail … Lift Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: 45 hours per week plus 1 in 3 call out rota My client, a respected Commercial Body Builder who also offer fantastic after sales and after care services, are looking more »