1 to 25 of 114 Customer Service Jobs in Hampshire

AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »

for the energy they use. We are dedicated to championing renewable energy solutions that significantly reduce environmental impact. Our commitment extends to delivering exceptional customer service and building robust community relationships to drive towards a greener future. Currently, we are in search of an experienced Financial Controller to more »

solutions to customers on time, on budget and to specification whilst following internal company processes for project delivery, complying with required standards and observing customer specific documentation and communication needs Responsibilities: Deliver custom development Projects on time, on budget and to specification ensuring Projects are properly planned, resourced and … that all actions are recorded and completed in a timely manner. Ensure that all work is carried out in compliance with internal and external customer standards and procedures. Ensure Customer specific Project documentation is delivered including manuals, manufacturing record books, interface specifications, handling/storage procedures and test … ability to deliver results through others within a matrix organisation Proven experience of liaising directly with customers and delivering the highest possible levels of customer service Excellent planning and organisational skills including work scheduling, prioritising and multi-tasking Strong verbal and written communication skills Adaptable and flexible approach more »

Type: This is Fixed term contractual role Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer’s end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that … word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. May train users and operators on a limited basis and/or may write training procedures. Participate in on-going training … development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk operations Technical Requirements Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills more »

timescales, build an effective professional working partnership with the Client, comply with specifications and maintain a reputation to exceed in the delivery of excellent customer services to ensure contract retention. Role responsibilities Responsible for establishing all systems, utilising the Company integrated Management System, implementing processes and procedures in the more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

within the contractor, architect, and engineering sectors Build strong relationships with clients by providing technical expertise, preparing detailed quotations and proposals, and offering exceptional customer service Manage and nurture assigned key accounts, providing regular feedback to management Maintain an accurate and transparent sales pipeline to facilitate ongoing sales … remedial works efficiently, ensuring client needs are met promptly Proactively follow up on leads and report any potential backlog to management to maintain positive customer relations Participate in internal sales meetings, providing comprehensive status reports and contributing to sales goal forecasting Ensure seamless handover of won projects to the … + Commission Contract : Permanent Contract Pension : Company Pension Scheme Auto Enrolment Probation : 6 months About Us Aster Building Services Ltd specialise in installation and service of heat pumps, gas appliances, air conditioning, refrigeration, heating and ventilation services to all types of commercial and industrial establishments and some residential properties. more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

be - Generating new business sales from existing clients and potential new clients Being the first point of contact for inbound enquiries, providing first class customer service. Promote the companies' services via telephone, email and exhibitions. Contact, meet and handle customer's needs by building own portfolio of clients more »

Service Manager - Eastleigh - Monday to Friday - 08:00-17:00 - 42 hours per week Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Speedy are the UKs leading hire provider with the … widest range of tools, specialist hire equipment, plant and support services everything for every job! A fabulous opportunity has arisen for a Service Manager to manage all aspects of the service department in a proactive and effective manner. Your key responsibilities will include ensuring excellent operational and customer service standards at all times, health and safety compliance and overall management of the workshop team. What youll need: Proven experience of managing a workshop team, ideally within the hire industry or similar Strong engineering background ideally with experience of working on generators or compressors Good level of more »

this position, you must live in one of the following postcodes: SP1 SP2 SP4 SP5 SP10 SP11 SO20 SO51. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

in. - Have site and management experience (preferred but not essential). Why Join Our Client? - Work for a company with a strong commitment to customer service and quality. - Join a team with extensive industry experience and technical expertise. - Benefit from training and development opportunities. - Be part of a more »

Regional Service Engineer This is an excellent opportunity for a Service Engineer to join the team at Nationwide Platforms in a Regional role. As a Regional Service Engineer, you will provide engineering cover, ensuring that the fleet within the region is maintained, repaired and serviced to a … high standard that is expected by the customer. In this role as a Regional Service Engineer you will need to be flexible to travel between depots and prepared for nights away on occasions. Responsibilities include: - Be required to support the engineering depots within the region. Repair machines at depot … the appearance of the fleet to corporate standards. Accurately complete all relevant paperwork including engineer's report, off hire/pre-delivery inspection and service sheets. About you: - Relevant engineering experience within the powered access industry. Experience in plant, diesel engineering, auto electrics, hydraulics, diagnostics fault finding. Have the more »

The Opportunity: Field Service Engineer Contract: Permanent Salary: up to £36k Location: Portsmouth AmeyBriggs is an engineering services and asset management specialist with its people core to everything that it does. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across a … below please don't let that discourage you from applying. The Impact you will have: Both at outset and as work progresses, liaise with Service Desk MSC and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs … using the nominated supply chain, including when required, the Ameybriggs' spares technical team. Identify any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred (NFWT). The engineer should ensure more »

we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner. Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure that … collaboration Using our Works Management System (Salesforce) to generating reports daily on existing works and manage the reports with our field teams. Provide excellent customer service to internal and external customers both verbally and in writing Managing task completion dates to meet SLAs and KPIs by seeking resolution … or internal workforce. What we need from you. Excellent administrative skills and computer literate Uses own initiative to proactively resolve issues Client and internal customer focused Self-motivated and takes ownership Good interpersonal skills Administration Experience (Essential) Salesforce Experience (Desirable more »

Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. … In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties will include… Taking calls & answering emails from our Trade, Retail, Contracting and … provide a resolution or escalating to the appropriate team 1st responder for technical queries, via email and telephone calls Resolving any query that the customer may have where it be a service request, part & product availability, or safety information, applying technical and logical problem-solving skills to reduce more »

Field Service Engineer required for a market leader in healthcare simulation training and therapy products, programmes and digital solutions. The area covered will be south west, south central and south Wales region. The ideal candidate will have experience in troubleshooting, repairing, and maintaining products as well as familiarity with … medical device regulations and compliance standards. Field Service Engineer- Medical Position Overview Responsible for the planned preventative and predictive maintenance, installation, service and repair on a range of technologically innovative healthcare simulation and therapy products Ensuring that the highest levels of customer service are maintained at … all times the role requires response to customer and internal enquiries, providing technical support Troubleshooting and diagnosing issues with equipment that includes hardware, software, AV and networking components and performing repairs and solutions Collaborating internally to support technical capability and training non-technical staff in basic troubleshooting. Field Service more »

SERVICE & PARTS MANAGER Job Brief We are looking for aService & Parts Manager to join our team and act as a liaison between our customers and our Technicians. Service Manager responsibilities include management of 2/3 Technicians, greeting customers, listening to their needs and scheduling appointments as needed. … work - Monday to Friday 8am - 5pm Responsibilities Management of 2/3 Technicians which involves planning and scheduling their work loads. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Using your knowledge of our products and services to sell or provide … in-depth information about available parts and service options to customers and provide estimates for any work required Liaise with customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Responsible for the complete inventory of all more »

the different Sector Project Managers and teams to ensure that the goals of the business unit are met Prepare and review quotations, managing nominated customer accounts Identify gaps between customers current systems and their future needs Review of quotations and project designs whilst under development Lead the drive in … with customers, suppliers, and colleagues Be a dynamic and proactive team player who strives to deliver high-quality work at the highest level of customer service Experience carrying out site surveys to understand the project requirements and to produce accurate quotations Able to manage multiple projects simultaneously without … qualifying period) Company Pension Scheme (Contributions matched up to 6%) Hybrid working options following completion of probationary period Disability Benefit Scheme and Death in Service Insurance NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will more »

2nd Line Support Engineer/Customer Service 2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have all the … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. You … will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to Space … colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with them more »

candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration experience and strong customer service * Strong customer service and communication skills both verbal and written * Excellent time management and attention to detail * A team player … candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration experience and strong customer service * Strong customer service and communication skills both verbal and written * Excellent time management and attention to detail * A team player more »

skilled CRM Developer, with particular focus on Microsoft Dynamics CRM? We are exclusively partnered with a forward-thinking industry disrupter, dedicated to delivering fantastic customer service. As the CRM Developer you will be responsible for designing, delivering, developing and maintaining their CRM systems. You will clo... JBLK1_UKTJ more »