A 1st/2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to … have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire to learn and more »
Functional Application Support (FAS) Engineer Contract Portsmouth **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the Defence Sector require a skilled Functional Application Support (FAS) Engineer on an ongoing … contract basis. Your experience Experience of FAS Applications support: -NIRIS - ICC - JChat - LOGFAS - JOCWatch - TOPFAS Reviewing documentation for Installation and integration of software packages. Operating Systems: Windows Server 2012/16, Windows 10, VMWare Hosts, Solaris, HyperV, Powershell. Windows Policies and Firewall settings, RedHat/Oracle, PKI, SQL, PostgreSQL. more »
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate … steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial more »
can offer an excellent opportunity for candidates that are looking for a role that will expand their IT skills, whilst offering training opportunities and support from a great team. Key Responsibilities To provide triage, first and some second line support, and escalation of helpdesk tickets to our customer … management & stakeholder-facing communication for customers as required (with the expectation of leading a multi-manned P1 Bridge Line). To provide basic remote support and change management assistance to our customer base. To manage and monitor call queues ensuring adherence to customer SLAs. To handle monitoring alerts following … with basic building security and management when starting or finishing outside of core business hours The ideal candidate should have prior experience of technical support and some of the computing technologies as set out below. But we would be surprised if you had all of this, so even if more »
In-Service Support Electronics Engineer - 00114878 Broad Oak - Portsmouth! £50,000 to £55,000 (depending on your experience and skills) This role comes with perks like enhanced annual leave and a company Share Incentive Plan too! You'll be focussing on the electronic aspects of torpedo design, repair more »
Job Title : 2nd Line Engineer x2 (Office 365 Specialist + Infrastructure Specialist) Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About The College: As a newly merged College, we aspire to … and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 2nd Line Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support and troubleshooting for staff … the colleges IT systems, including Office 365 applications, ensuring their optimal performance and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to more »
