Client Services Administrator
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Synergy Car Leasing Limited
Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works … insight into an online business. Responsibilities: Responding to in-life queries and contract amend requests Creating Vehicle Orders from internal systems Processing personal identification & finance paperwork Creating Welcome Letters & Driver Letters from internal systems Processing delivery paperwork packs Liaising with customers directly on the telephone and email Supporting the Client … Services Team as required Work to and meet Financial Conduct Authority (FCA) Consumer Duty requirements Qualifications and Skills Good written skills Resilient manner in dealing with issues directly with the customer by phone and email Attention to detail, both written and verbal Ability to work under pressure in a fast more »
Employment Type: Permanent
Salary: £23,000
Posted: