IT Support Manager
Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
IET
our Technology Department. Managing a team of eight, you will provide direction, guidance, and inspiration to ensure seamless day-to-day operations and high-quality service delivery. You will analyse performance metrics and feedback to drive continuous service improvements through targeted training, updated policies, and refined procedures. Additionally, you … effectively managed. Ensuring all assigned tickets have an accurate and up to date status. Develop the Service Desk toolset in both usage, configuration and data quality to support continual improvement. Ensure adequate staff cover is maintained across the IETs sites during core hours to support a quality more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted: