1 to 23 of 23 ITIL Jobs in Hertfordshire

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs and Service Levels. The more »

and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem-solving … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITIL Certification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s In It more »

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs and Service Levels. The … demonstrating a solid understanding of business processes and performance measures. Possess people management skills, with extensive experience in stakeholder management and strong coaching skills. ITIL Foundation v4 certification, along with a broad understanding of enterprise-level infrastructure and applications. IT and business work experience with a broad range of exposure more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

with DevOps solutions such as Jenkins, Ansible, Terraform, Artifactory, Mecurial, GitLab, GitHub, Bamboo. Experience with Jira and Confluence Basic scripting abilities, powershell, batch, python ITIL v3 or v4 foundation Excellent communication skills Excellent organisation skills What we can offer you: Alongside the opportunity to work with some of the most more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

Logic Apps - Power Virtual Agent - CoE Tool Kit - PowerShell - Power Fx - Appenate - Microsoft Windows Server OS and Active Directory - Web Services - Nintex Workflow - Sharegate - ITIL Awareness more »

and enforce policies, standards, and best practices for application development, deployment, and maintenance. Ensure compliance with regulatory requirements, security standards, and industry frameworks (e.g., ITIL, COBIT). Collaborate with business stakeholders to understand their requirements, priorities, and challenges. Advocate for the adoption of technology solutions that drive business value, improve more »

devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT Infrastructure Library) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »

IT related issues, to ensure that all incidents and requests follow processes and are logged in the ITSM tool. Have very good understanding of ITIL Processes, Process knowledge of Incident/Request/change/problem. You will have to minimize the impact of IT incidents by resolving first time more »

config, testing, and maintenance Strong Application support experience System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge (essential) including Power Platforms (preferred) ITIL Knowledge Powershell scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information more »

or complex IM&T problems which may have no precedent or where there are conflicting opinions. Expert in the field. REQUIRED SKILLS/EXPERIENCE: ITIL Foundation/Practitioner certification required. Proficiency in ServiceNow required. Strong communication skills required. Ability to interact confidently with suppliers and end users. Competence in identifying more »

Zscaler and FortiNet FortiSASE). Qualifications and Membership Essential Degree qualified in Computing or related discipline or equivalent professional experience CCNP Driving Licence Desirable ITIL Foundation Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we more »

proactive attitude with a willingness to learn and adapt to new technologies. Desirable Skills: Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation. Experience with Mac OS, Linux, or other operating systems. Knowledge of cloud services and virtualization technologies. What We Offer: A supportive and friendly working more »

record of delivery support (2nd line), config, testing, and maintenance System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge including Power Platforms ITIL Knowledge Powershell scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information more »

Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »

Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »

manage them accordingly Assist with business tenders by providing IT expertise Person specification: Proven leadership skills with excellent communication skills both written and oral ITIL/Prince 2 desirable Excellent analytical and problem solving skills Ability to strategise and plan ahead taking into account current and future technology landscapes Experience more »

qualifications SAP/SAP Business One knowledge will be advantageous. Additional trainings for Microsoft (MCP level) and Cisco (CCNA Discovery) ICT service operations Basic ITIL knowledge Broad technical skills hardware, OS & software (Microsoft, mobile devices) Basic technical skills Server OS, network, storage (SAN, NAS) Basic application architecture know-how Flexibility more »

the energy and vision to drive the PMO team. Experience of facilitating team capacity through robust resource planning and scheduling Strong reporting skills Desirable ITIL certification MSP certification Experience in running a corporate/IT PMO function. Understanding of portfolio management Budget management Personal Qualities Personal effectiveness Objective and proactive more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc.. You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage experience. more »

knowledge of French or German as a second language. Relevant qualification (Completed vocational education (e.g., IT specialist) or university studies (Bachelor)) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management experience Basic knowledge of logistical processes Basic technical knowledge of Workplace, Networking, Datacenter and more »