email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them accordingly <... more »
email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them accordingly What the role offers : Working for a more »
customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close cases on CRM once complete. Customer care calls. Operate HubSpot chat function more »
investment in technology, digital and AI this is an exciting time to join the business.Duties and responsibilities will include:Oversee entire technology function - ERP, CRM, applications, networking, security, development & support etc...Management and development of strategic plan, roadmap with a substantial budgetWorking with the senior management team and board on commercial more »
in technology, digital and AI this is an exciting time to join the business. Duties and responsibilities will include: Oversee entire technology function - ERP, CRM, applications, networking, security, development & support etc... Management and development of strategic plan, roadmap with a substantial budget Working with the senior management team and board more »
infrastructure for a multi-site business across the UK • Management of multiple “bespoke” systems across various business functions alongside responsibility for group ERP and CRM systems • Responsibility for all security, network , server and infrastructure issues/developments etc. • Various projects to lead developments for IT across all areas! We are more »
Unit 45, Claydon Business Park, Great Blakenham, Ipswich, England
TSR IPSWICH LTD
maintain company standards in recruitment activities as directed by managers To be proactive in the recruitment search Recruitment mapping and marketing - using LinkedIn and CRM to produce shortlists Social media - expanding the business presence across LinkedIn in a professional manner Training Level 3 Recruitment Consultant Apprenticeship Standard End Point Assessment more »
