1 to 25 of 58 Customer Service Jobs in Kent

your teams performance as well as a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. Youll work closely with your shift manager to deliver results together across your department. As part of your key responsibilities youll: Plan … achieves all daily, weekly and monthly targets and KPI's, resulting in high performance levels and the efficient and effective provision of a quality service to the customer Manage a team of direct line reports including delivering team member performance review, development and/or succession planning as …/or Google Suites A commitment to self-development and team development Awareness of health, safety and environmental standards Proven experience of delivering excellent customer service Flexible and committed to achieving team/site objectives Wed love to see some demonstrable experience of working with lean/continuous more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

lies in the mastery of the company's CRM system, specifically HubSpot. The successful candidate will be entrusted with the collection and analysis of customer data, discerning trends and patterns that will inform strategic decisions. A meticulous eye for data integrity is paramount, ensuring the CRM system remains a … reliable cornerstone for the business. Adept at navigating the intricacies of HubSpot, the CRM Analyst will unlock valuable insights into customer interactions, empowering the company to refine its marketing, sales, and customer service initiatives. The ideal candidate will bring a proven track record in a B2B environment more »

Field Service Engineer Dartford £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the scientific … and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued growth … they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional area more »

Employed direct by the Company. Full Time Permanent position after probation period. Immediate start. Extra 1 day's holiday per year after 5 years' service, up to a max of 5 extra days. Very competitive pay rates. Contributory pension. Full company branded uniform provided. Refer a Friend scheme of … to be efficient in the organisation of the day-to-day duties of the office, you will be required to organise deliveries to meet customer booking times, maintaining the most cost-efficient method and continuing our high level of customer service to the client and delivery point more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Canterbury, Kent As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … managing all support requests through to resolution whilst building relationships with our internal customers. Principal Accountabilities: Being first point of contact for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a … timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves Diagnose and resolve basic issues with laptops, desktops, mobile phones and printers Identify and troubleshoot basic network issues Provide support for standard more »

in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »

as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »

Job summary We are looking for a skilled Administrator to join our Continence Service based in Canterbury. We aim to provide the 'gold standard' of service in all that we do; from administrative to telephone tasks. You will be at the forefront of our service, representing the …/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience Desirable NVQ Level 3 Business Administrator, Customer Service Specialist or Team Leader or Supervisor Experience Essential Administrative experience, Experience of team working and versatility to take on a variety of … without direct supervision Desirable Ability to cope with pressure during busy periods and act in a professional manner at all times Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

could be yours! About DSR: DSR Global is a leader in international recruitment providing both freelance and permanent IT (SAP) and finance expertise to customer IT departments, finance organisations and business transformation projects. Our experienced team serve global customers and candidates from Brazil to Belgium in all industry sectors. … but not essential. Recent graduates/school leavers with excellent grades as well as experienced applicants with a successful track record in sales or customer service environment should apply. Why work at DSR? We provide full training on the recruitment process and how to maximise the potential of more »

systems to ensure the smooth operation and will have experience andknowledge of Siemens Desigo XWorks. What you will be doing: As a BMS Support Service Engineer you will be conducting proactive and reactive maintenance, diagnosing faults, and carrying out remedial works to rectify issues on building control systems in … accordance with the service level agreement, this includes carrying out small repairs & remedial works. You will be part of the team that responds to customer service calls in the event of a system failure as well as providing routine inspections of BMS equipment to ensure optimal performance … of driving your own car and being paid a monthly car allowance Employee owned company, which you would become part of after 12 months service A contributory pension scheme (the Company contributes 6% of your basic salary) Free private medical insurance with BUPA Life assurance of 4 x annual more »

We have a temporary role available within William Harvey Hospital. This role is ideal for someone with the ability to work independently and strong customer service, IT and data Entry skills. The successful applicant will be responsible for supporting a stock management department within the NHS, where accuracy … literacy and able to use a computer Strong verbal and written communication skills The ability to manage own workload and prioritise tasks independently Excellent Customer Service skills Comfortable handling heavy and bulky items and conducting Manual Handling Minimum of GCSE C in English and Maths Desirable requirements: Previous more »

+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … with the organisation and SMEs to develop and execute the company’s desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in one more »

Star Power is a leading generator hire and temporary power company based in Bedfordshire. Due to company growth, we are looking for an Electrical Service Engineer to join our engineering team based in our Kent Depot. Responsibilities: Carry out routine service, maintenance and repairs as required to a … and work well under pressure in an ever-changing demanding hire environment. · Good communication skills and an understanding of the importance of providing excellent customer service. Benefits: · Competitive Salary · 20 days holiday · Company Pension · Free on-site parking Job Type: Full-time Benefits: Company pension Free parking On-site more »

1st Line Engineer - onsite 5 days a week We are working with a brand new customer who are looking for 1st Line Engineer. This is a fantastic opportunity for someone looking to create a career path in IT support. ABOUT THE ROLE Be part of a dedicated team of … engineers within a busy IT services company. Perform duties that include ticket support on Service Desk and hardware maintenance. Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting. Have a diligent approach that achieves a long term and cost-effective result for … our clients. Demonstrate a professional, respectful, and proactive approach to customer service. Thrive on obtaining new technical knowledge, actively engaging with more senior colleagues to expand your skillset. Bring a general knowledge of Windows technologies, such as Windows Server and Desktop operating systems. Use the products and services within more »

as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »

experience. Package Up to £32,000 - £38,000 depending on experience 23 days + bank holidays Pension Scheme Company Profit Sharing Scheme Death in Service Medical Insurance Production Planner/Resource Planner/Manufacturing Planner/Production Scheduler/Production Coordinator Role The Production Planner will be to provide … Manager Provide a first point of contact for customers regarding order progressing, rush orders, late orders, and lead times. Daily planning/releasing of customer orders into the production/manufacturing department. Generating production schedules that provide an in-depth audit of production requirements, manufacturing capacity and line utilisation. … best practices that optimise accuracy/efficiency of the master production schedule(s) (MPS) and manufacturing throughput Liaise with various engineering departments including Operations, Customer Service, Engineering, Inventory Control and Purchasing. Prepare various manufacturing reports Site based in Kent. Production Planner/Resource Planner/Manufacturing Planner/ more »

hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide … appropriate solutions. Strong customer service orientation. Emphasis on communication via telephone, rather than purely E-Mail based. Experience working directly with clients to understand and address their IT needs. System Maintenance: Perform regular maintenance and updates on client systems to ensure security and reliability. Monitor system performance, identify more »

company which develops, manufactures, and markets products and solutions in the heating and ventilation industry. Salary - £30,000 Key Responsibilities Receiving enquiries from the Customer Service Executives and other internal personnel and creating estimates for potential jobs and tenders. Raising official Works Orders for production jobs using business more »

for an Applications Engineer to work at our brand new site on the Questor Estate, Dartford within the Engineering team. Key Responsibilities • Providing exceptional customer service and a proactive approach • Product application and technical support to customers and colleagues on exciting and new product development, biased to Aftermarket … Fleet business throughout Brigade Group. • Troubleshooting and customer support • Applications engineering • Preparation of application documentation including CAD technical drawings, specifications, and installation instructions • In house assembly/modification of products • Preparation, maintenance, and reporting of technical detail for application installations/projects. • Support the development of an applications database … per month • Pension – Up to 5% matched • Private Medical Heath via Benenden Health • Eyecare Vouchers + Vouchers for Glasses • 4 x Death in Service • Employee Assistance • 25 days (Increasing by 1 day every 2 years) Please find the full job description and candidate privacy policy on the career page more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »

businesses at all stages of growth. Discovery Park is undergoing an exciting transformation. As we build on our world class infrastructure and enhance our service offerings, we are solidifying our position as a premier destination for businesses at all stages of growth. In the last year, we've undertaken … explore the best AI software options for setting up a live chat feature on our company website, considering how the chatbot will handle common customer enquiries and troubleshoot issues. Knowledge of Custom GPT Builder, plugins and workflows is essential for this role. Duties and responsibilities * Set up and configure … best AI software options for live chat integration on our company website. * Implement and test the live chat feature to ensure it meets our customer service standards. * Understand and utilise relevant plugins to enhance the functionality of our AI tools. * Build workflows to streamline the content creation and more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that … help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers more »