Senior Desktop Support Engineer
Kent, England, United Kingdom
Cantium Business Solutions
Salary: £27,000 - £30,000 per annum Brand: Cantium Business Solutions Location: Kings Hill The Role Cantium is seeking a Senior Desktop Support Engineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local … authority customers. As the Senior Desktop Support Engineer, you will be responsible for responding to user requests for support through remote tools and hands-on triage, ensuring timely resolution or escalation to the Desktop Support Manager. This role may require some field-based IT support … Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This more »
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