Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support ActiveDirectory & Group Policy Office 365, Azure or SharePoint adminsitration is desirable but not essential. Installation of authorised software to end user devices. more »
NN15, Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
E.surv
support of the server, storage and network infrastructure Provide day-to-day 3rd line support of infrastructure application services and tools such as ActiveDirectory, File & Print services, Exchange and Firewall Provide efficient and effective escalation path from the 2nd line support team Actively seek opportunities … problem management for the relevant technical areas. Participate in the development and implementation of a process of Continuous Service Improvement. To play an active role in identifying improvement opportunities, taking ownership of implementation, and ensuring that these are communicated to the Service Desk Team leader and IT Management more »