1 to 6 of 6 Customer Experience Jobs in Lanarkshire

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … principles, project management processes, construction management processes, electrical codes and integrated photovoltaic and battery system applications would be highly desirable. Experience with project execution processes is essential. Responsibilities: Assist the procurement and project management teams with coordination of project related activities. Assist the project manager in developing project plans … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. more »

the country.Your new roleYou will be leading a team to extend, enhance and transform airport infrastructure and facilities at scale, creating a market-leading experience for their customers. Drive significant improvements in customer experience, enhance their commercial income stream whilst providing increased capacity that paves the way more »

exciting opportunity for a Business Development Manager to join our Growth team. Focused on building awesome experiences, Inisoft are a market-leading provider of customer experience technology for contact centres, with clients throughout Europe, the Middle East, and North America. Software is all about solving problems, and the … right software can change peoples experiences in our case the experience of both contact centre agents and customers. This is a fantastic opportunity for an enthusiastic and motivated individual to join our well-established and successful software company! Role Details Key responsibilities Grow awareness of Inisoft by developing and … executing effective lead-generation strategies to secure new leads. Build strong relationships to identify and develop new opportunities. Nurture the sales pipeline, understanding our customer needs and helping them solve their key challenges. Develop unique value propositions for our targeted industries. Influence decisions and sales progress through networking, compelling more »

or emails, but does require the candidate to be available to take quick action if required. Business Travel Consultant Duties: Provide support and excellent customer service to clients outside of office hours, ensuring clients receive the same outstanding level of service provided by 'the day office . Book all … Monitoring and actioning the GDS queues on a Saturday and/or Sunday. Assisting with some administration duties Complete handovers to provide a seamless customer experience. Essential Requirements: Business Travel experience is essential Fully proficient on a GDS Ideally Sabre Happy to work weekends and evenings remotely. Please … note only suitable candidates from a business travel background with GDS experience will be considered for this post. more »

for a Channel Sales Manager to join our Client Services team . Focused on building awesome experiences, Inisoft are a market-leading provider of customer experience technology for contact centres, with clients throughout Europe, the Middle East, and North America. Software is all about solving problems, and the … right software can change peoples experiences in our case the experience of both contact centre agents and customers. This is a fantastic opportunity for an enthusiastic and passionate individual to join our well established and successful software company! Role Details Key responsibilities Develop and execute a channel partner strategy more »