days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Can you bring a passion for incredible customerservice to a new career as Service Advisor at Stratstone Mercedes-Benz of Giffnock? As the UKs leading luxury automotive retailer, were … customers. Were looking for someone to truly make an impact and bring our vision to life, emulating our rich automotive heritage and ensuring every customer visit is unique and tailor-made. Our Associates are what separate us from the competition; the people who make a difference to our environments … our customers and their experience. As a Service Advisor, youll take care of our customers service bookings, whilst offering advice and keeping customers fully informed throughout the time their car is with us. What does the role of Service Advisor involve? Provide estimates for work, and book more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Teleperformance
CUSTOMERSERVICE SPECIALIST – OFFICE BASED/OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25 th in the Fortune … World Best WorkplacesTM. We have a fantastic opportunity for inbound customerservice specialist for our Lloyds Banking Division campaign Here is all you need to know… Start Date: 3rd June 2024 & 24th June 2024 start dates Salary: £11.44 p/h Job Type: Full Time - Permanent Working Hours … choose on-site or at-home working whichever suits you best 28 days’ holiday (including bank holidays), increasing to 30 days after 1-year service 24/7 Employee Assistance Programme – including GP support and mental-health wellbeing counselling Fantastic opportunity for those interested in progressing a career in more »
in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are currently looking for an Area Service Manager (lifts) to lead a team of maintenance professionals, who provide on-site customerservice, and to plan and manage the field … service operations in the area. This particular vacancy covers the Central Belt of Scotland. Area Service manager position is an exciting opportunity for anyone in or outside of the Lifts industry - this individual will need to have excellent communication skills, management experience and will be managing our commercial … clients with a high level of professionalism and dedication. Key Responsibilities as an Area Service Manager: Ensuring customer satisfaction through quality of service and precise communication Accountable for equipment safety and performance Accountable for resolving customerservice quality complaints Accountable for solving and closing the more »
Service Desk Support/Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and … your engineering colleagues to successfully resolve any problems or technical issues. For this role we need someone who has previous service desk/helpdesk experience or a business customerservice background, ideally along with some technical experience as well. You will need to have great organisational skills … busy environment, and also have good computer and administration skills as well. Your role will include: Working and liaising with your engineers to schedule customer appointments Identifying, diagnosing and rectifying customers issues Resolve any customer complaints quickly and efficiently Managing equipment deployment as well as ensuring all kit more »
Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
an excellent opportunity for foreign travel to work directly with customers to develop and deliver solutions. Our clients are banks, central banks; insurance companies, service providers and our applications process high volume payments for some of the largest institutions worldwide. Due to our continued growth and expansion, we have … The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer's workflow. Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customer requirements and work more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Canadian Solar SSES (UK) Ltd
implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. … Take ownership of the subcontractor schedule including job flow and customer experience. Identify the critical path required to achieve a given task and manage until completion. Problem solve unique situations as they arise. Actively participate in developing and maintaining online business management tools used for the development and execution more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Michael Page Technology
Are you Customer focused Senior Network Engineer with a passion for delivering exceptional CustomerService and have a real analytical mindset? If so please read on Client Details A well known and respected business. Description You will be the lead for Technical Operational discussions for one of … they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real ownership and implementation of configuration more »
carry out planned preventative maintenance and reactive works to building plant, equipment and systems as well as respond to site engineering emergencies within agreed service levels. Responsibilities: * Carry out routine maintenance to all building plant, equipment, and systems in accordance with agreed service levels. * Ensure that reactive breakdowns … are carried out in accordance with agreed service levels. * Complete timesheets accurately, recording site time, expenses etc. and submit weekly with report sheets. * Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. * Ensure that Method Statements and Risk … to provide safe working practices. * Encourage a safe and healthy working environment and ensure compliance with all Company policies and procedures High levels of customerservice, maintaining effective relationships with key client contact. Candidate requirements: * The ideal candidate is client facing (job activities that involve direct interaction or more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
BARNETT WADDINGHAM & CO
delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customerservice, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »
to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customerservice as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »
to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customerservice as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »
between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful candidate … Sound commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customerservice and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a more »
providers, housebuilders, local authorities, and housing associations. Develop strong, long-term relationships with clients, understanding their unique needs and exceeding their expectations. Deliver exceptional customerservice, ensuring a smooth buying experience and fostering brand loyalty. Achieve and exceed ambitious sales targets through effective account management strategies. Identify new … communication, interpersonal, and negotiation skills. The ability to build strong, trusting relationships with clients at all levels. Strong understanding of the trade sector, including customer needs and buying behaviours. A self-motivated, ambitious, and results-oriented approach. We offer a competitive compensation package, including: Salary of circa more »
a range of industries. The team is made up of skilled professionals who are passionate about technology and committed to delivering the best possible service to their clients. About the Role: As a Business Development Manager, you will be responsible for converting solid warm leads and new business opportunities … to date with industry trends and identify potential opportunities. Collaborating with the sales team to develop proposals and pitch to potential clients. Providing excellent customerservice to clients Requirements: Proven track record in B2B sales, preferably in the technology industry Excellent communication and interpersonal skills Strong negotiation and more »
Carluke, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Morrison Data Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Recruitment Avenue
or emails, but does require the candidate to be available to take quick action if required. Business Travel Consultant Duties: Provide support and excellent customerservice to clients outside of office hours, ensuring clients receive the same outstanding level of service provided by 'the day office . … Monitoring and actioning the GDS queues on a Saturday and/or Sunday. Assisting with some administration duties Complete handovers to provide a seamless customer experience. Essential Requirements: Business Travel experience is essential Fully proficient on a GDS Ideally Sabre Happy to work weekends and evenings remotely. Please note more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Sales Recruit UK
software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customerservice, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »
to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customerservice as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »
to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customerservice as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »
to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customerservice as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »
ideal candidate will come from an Electrical background, ideally have UPS experience and will be based locally to Glasgow. UPS Engineer Position Overview Attend customer sites across London and Home counties to undertake planned maintenance and repair work on UPS systems Fault find and repair to module level on … DC power supplies, battery banks, etc.) Provide breakdown and technical support to colleagues and customers alike, over the phone and in person Provide professional customerservice at all times, displaying company values such as respect, commitment and honesty UPS Engineer Position Requirements Minimum of HNC Qualified in UPS more »