1 to 25 of 38 Customer Service Jobs in Lancashire

key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small more »

Case Owner The role of the Case Owner is to process our Equity Release mortgage applications from receipt to completion in line with agreed service levels, policies and criteria. As a team, we work together alongside various teams and departments to help achieve business targets and deliver a quality … service to more2life customers and advisers. Role/Responsibilities To be responsible for the management of your caseload, covering a variety of work-types, to ensure customer queries, issues and administrative requests are dealt with efficiently and within agreed service levels. The following areas are some of … those covered within this role; Mortgage offers, Post offer queries, Post application processing. Provide an exceptional service to our customers in all aspects of their dealings with us. Liaise with relevant internal and external stakeholders to maintain quality relationships. <... more »

About The Business: Our client is the industry leader in supplying the fast fit industry and is well known for its exceptional levels of customer service, which is provided through their innovative IT systems and desire for improvement. The company has been established for over 40 years and … family 23 days annual holiday (excluding bank holidays) The main purpose of this role is support the internal Account Managers, providing training on exceptional customer service and developing their ability to highlight the presence of their in-house brand amongst their dealer network. This role reports directly into more »

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies Firebrands course is delivered either Online (online live instructor led … this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales Apprenticeship: Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals Key areas covered are: Communication skills … Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard IT technical salesperson (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday to more »

We are looking for a skilled engineer to join our team in Carnforth. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard. This is … phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Helping to train and mentor apprentice engineers Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers … engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager Effective … communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation in more »

engaging and interesting role with a very varied responsibility base - it is an excellent role and company to join for someone who is ambitious, customer service driven and looking to further their career. Working in a team, you will provide any customer assistance needed by the client … client helpdesk, you must be able to quickly to build relationships with customers and understand the sites and their maintenance needs; providing a superior service to the client. Within this environment you will take the call from cradle to grave ensuring jobs are monitored, customer satisfaction is checked … and then the job is closed and paperwork/invoices issued. Day to day duties of the role include: Logging calls received from the customer and updating records. Allocating engineers to jobs; both reactive and planned. Instructing subcontractors through to purchase ledger maintenance. Collating and processing timesheets and expenses more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee Service Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available … services Provide office-based telephone, email and remote access support. Take ownership of incidents from start to finish, escalating and feeding back to the customer as required. Maintain a high customer experience throughout the life-cycle of all incidents and problems Troubleshoot PC hardware and peripheral issues Raise … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills and more »

Co-ordinator in Haydock, The main purpose of the role is to plan and organise our engineer's jobs with our internal and external customer needs in line with service excellence and agreed SLA's, provide administrative support to the manager and support the management with pro- active … self-motivated and able to handle sensitive information discreetly, wed like to hear from you ! What youll need: Strong administration skills gained within a customer service environment Experience of working in a fast paced administrative/customer service role Excellent organisational/Planning skills Ability to more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

solutions. The Company The company have established themselves as a leading manufacturing provider and have recently expanded their operations across the UK. Providing exceptional customer service is at the heart of what they do – it’s no wonder their customers keep returning! You’ll be joining a team more »

personal development. Main duties of the job Applications are invited for a Band 3 Ward Administrator to work in our busy mental health inpatient service based at Guild Lodge in Whittingham to provide a comprehensive administration and information service across the service, and coordinate their activities with … other members of the administration team to ensure an efficient and confidential service is provided. About us Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health … responsibilities Please see attached the job description and person specification for more information about this role Person Specification Education Essential NVQ Level 3 in Customer Care - or equivalent experience Demonstrable commitment to continuous personal development. Knowledge Essential Intermediate knowledge of a range of administrative procedures and practice Desirable Knowledge more »

Financial Services you will play a pivotal role in driving organisational transformation through effective learning strategies. We're committed to delivering high levels of service to our customers and achieving good customer outcomes. Main responsibilities will be to design, develop and implement learning initiatives... more »

Loads (FTLs) and coordinating imports and exports to overseeing express van deliveries, you'll play a pivotal role in maintaining our high standards and customer satisfaction. Key Responsibilities: * Provide exceptional out-of-hours support to key accounts, ensuring 100% adherence to SLA & SOP standards. * Conduct handover meetings with account … at the start and end of every shift to ensure seamless transitions. * Monitor and ensure timely delivery of all loads, updating systems and alerting Customer Account Managers to any potential issues. * Utilise IT systems efficiently, with comprehensive training provided for our in-house systems. * Leverage your knowledge of external … greatest asset, and we pride ourselves on fostering a supportive and collaborative environment. As part of our family, you'll contribute to delivering outstanding service to our customers while enjoying a rewarding and stable career. more »

a team, to take on responsibilities and enhance contributions to the marketing department Gain a deep understanding of the company culture, market strategies, and customer demographics Undertake hands-on projects that reinforce learning from theoretical training Achieve a balance of academic qualifications and practical marketing experience by the end … Positions Available 1 Closing Date Wednesday, 19th June 2024 Start Date Wednesday, 26th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Creative Initiative Qualifications 5 GCSE's including Maths and English GCSE or equivalent, grade C … brands taking care of products for different types of marketplaces. Our purpose is to simplify our customers life by providing them with the best customer service and resources to find the best products for them. Our people and customers are at the heart of everything we do. This more »

jobs which require to be undertaken Liaising with departments and contractors to give out relevant work/jobs Admin duties Must have a good customer service experience as this role is telephone based Monitor job sheets and liaise with service users Admin duties If you are interested more »

home with the opportunity to be office based should you prefer, or if business needs require it. 27 days leave (increasing with length of service) plus 8 bank holidays. Opportunities for development Active wellbeing and inclusion networks Excellent pension Various salary sacrifice schemes Employee Assistance programme, offering free … and dealing with complex non-standard case work across all areas of the team. The post holder will be required to deliver high quality customer service, including communicating effectively with customers and stakeholders often on complex and contentious issues. This will involve dealing with current and retrospective enquiries … by telephone, e-mail and correspondence. Clients include the Department of Health and Social Care, NHS Employers and other external agencies. To contribute to service improvement through networking and building effective working relationships with colleagues and customers. To maintain an awareness of the NHS pension scheme and associated regulations more »

Do you have strong customer service and administration skills? Are you looking for a new environment with a similar challenge? TXM Recruit are working in partnership with an award-winning organisation who breathes customer satisfaction. They are expanding and are looking for an Administrator to join their … of bridging the communication gap between operations and helpdesk. Ensuring all admin duties are completed in a timely and accurate manner whilst delivering excellent customer service and managing work orders through Planon and SharePoint systems ensuring that SLA’s and KPI’s are met. Role Requirements: Providing a … PPM activities including collation of reports and corrective actions Work proactively to ensure escalated issues are managed professionally and in a timely manner Provide customer feedback to the appropriate internal teams Weekly meeting with the client to keep them up to date of statues of statutory PPM and remedials.Knowledge more »

Pensions Customer Service Pensions Helpdesk/Contact Centre Hybrid Working with 2 days in Preston, Lancashire - Do you have first class customer service skills? - Want a role with no weekends, late nights, or Bank Holidays? - Work for a company that offers career progressions. - Incentives and recognition … buy and sell leave. If so, we want to talk to you A glance at the role: We have the opportunity for a Pensions Customer Service - Helpdesk/Contact Centre to come and join us working on our Pensions Helpdesk, starting on 10th June 2024. You will be … confident and professional, providing the highest standard of customer service to members, employers and 3rd parties calls into our Helpdesk. The role is focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA within SLAs and to exacting standards, in more »

Manager, the role will be responsible for the daily retail activities on our eCommerce platforms, to help develop and deliver a high standard of customer service whilst maximising sales and profitability. The role will involve travel to our other Derian House shops in Blackburn, Preston, Horwich and Leigh … for in our eCommerce Assistant: A good working knowledge of eBay and Facebook Marketplace Evidence of well-practised communication skills, both written and verbal Customer Service experience Ability to record information in a concise, accurate and legible manner, as appropriate. Ability to work on own initiative. Proven ability more »

team and carry out day to day duties such as: Responsibilities: Vehicle Maintenance MOT Testing Diagnostic Testing Repairs and Replacements Quality Control Vehicle Inspections Customer Service Documentation Safety Compliance Training and DevelopmentRequirements: Proven experience as a Vehicle Technician within the Automotive Industry. Relevant qualifications, NVQ Level 3 in … problem-solving skills. Familiarity with the latest automotive technology and tools. Excellent attention to detail and a commitment to quality work. Effective communication and customer service skills. Full UK driver's license.This is a great opportunity to join a company who offers great career progression and on-going more »

Goldman & Fine Group has an amazing opportunity for a Vehicle Technician/Service technician/Mechanic in Darwen area, excellent salary, excellent working conditions, brilliant company. Our client is a well-established and highly successful Service and MOT Garage, looking for an effective and efficient Vehicle Technician/… Service technician/Mechanics to join their Team, this is a Full Time/Permanent vacancy. Competitive basic salaries with a brilliant company. Your duties as a VehicleTechnician/Service technician/Mechanics will include: * Perform maintenance, repairs and diagnostics on the full range of Vehicles while maintaining … to company standards, especially to ensure safety of all team members To be considered for this varied and rewarding role as a VehicleTechnician/service technician/Mechanics you must be able to demonstrate not only advanced technical knowledge and relevant qualifications (either NVQ, IMI or C&G) but more »

Field Service Engineer, Robotic Laboratory Automation Robotics & Laboratory Automation Life Sciences Robotic Liquid Handling Systems ***Applications are invited from field service engineers from a range of electronics backgrounds, including ex-forces engineers with experience of radar, weapons guidance or similar high technology equipment*** Overall Earnings £50,000+ Basic … Salary Up To £43,000 Bonus £8,000 Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Robotic Laboratory Automation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair … and calibration of a wide range of sophisticated medical laboratory automation and life sciences robotic liquid handling systems Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Robotic Laboratory Automation To succeed in this exciting role more »

our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude. Role Answer incoming calls and address customer queries in a professional and courteous manner. Contact customers regarding stock shortages and provide suitable alternatives. Use a CRM system to manage enquiries and … maintain accurate customer information. Update and maintain spreadsheets for various administrative tasks. Training Data Technician Level 3 Apprenticeship Standard: Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also … customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customer service and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each more »