4 of 4 Microsoft Exchange Jobs in Leicestershire

point. Technology & Responsibilities You'll be working across a modern IT estate, supporting both cloud and on-prem systems, including: Azure Active Directory Exchange Intune Windows Servers Your focus will be on maintaining system reliability, resolving issues quickly, and supporting a business where downtime is not an option. ...

Experience: Minimum 3 years' technical experience in a support environment, ideally within an MSP or similar setting. Industry-recognized technical certifications (e.g., Microsoft, VMware). Solid understanding and proven success with ITIL support methodologies. Strong analytical and problem-solving skills-able to thrive under pressure. Deep knowledge … Microsoft technologies including Microsoft365, Active Directory, Group Policy, Exchange, and Windows Server (2012 and newer). Practical experience supporting remote/virtual desktop environments (desirable). Networking and firewall expertise; hands-on experience with Azure, VMware ESXi/vSphere (v6.0+), and Linux is desirable. Proven practical ...

implement permanent fixes. Contribute to continuous improvement by recommending process or technical enhancements. Technical Expertise & Support Administer and troubleshoot enterprise systems (e.g., Microsoft 365, Active Directory, Exchange, Intune, endpoint management tools). Assist with software installations, updates, and configuration tasks beyond 1st Line scope. Collaboration & Escalation ...

targets Escalate complex or unresolved issues to Level 2/3 support teams Software & Hardware Support Install, configure and update approved software Support Microsoft 365 applications including Outlook, Teams, Word and Excel Support common operating systems such as Windows and macOS Troubleshoot printers, peripherals and general office equipment … knowledge base materials Skills & Experience Essential Strong customer service and communication skills Basic understanding of hardware, operating systems and networking fundamentals Experience using Microsoft 365 and common business applications Methodical approach to troubleshooting with the ability to learn quickly Good organisational skills and attention to detail Desirable Previous ...