IT Technician
- Hiring Organisation
- BPX Electro Mechanical Co. Ltd
- Location
- Leicester, Leicestershire, East Midlands, United Kingdom
- Employment Type
- Permanent
systems, infrastructure, and processes that support the wider business. Provide 1st and 2nd-line IT support to users across hardware, software, networks, Microsoft 365, business systems, and user accounts. Proactively monitor, triage, prioritise, and take ownership of service desk tickets and IT tasks, ensuring timely progress and resolution … urgency, and service expectations. Communicate clearly with users, keeping them informed of progress, delays, workarounds, resolutions, and next steps. Support the administration of Microsoft 365, Entra ID, Active Directory, Teams, SharePoint, OneDrive, Exchange Online, endpoint devices, security groups, permissions, and user access. Assist with infrastructure support ...