1 to 8 of 8 2nd Line Engineer Jobs in London with Remote Work Options

2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role … delivered through additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »

2nd Line Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring issues and … implement infrastructure as code. IDEAL CANDIDATE This role will suit a candidate with at least 3 years of technical experience, in a Systems Engineer or similar field. Proven experience in driving best practices within your local team. Good understanding of application and infrastructure monitoring. Good technical background with more »

The Company Syntax Integration is a boutique managed services provider, primarily serving clients in the financial, property, and investment sectors. The Role As a 2nd Line Service Desk Engineer, you will be a single point of contact for our customers, logging and managing all calls more »

TITLE: Service Desk Engineer (2nd Line) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the … clients with technical queries over the phone, our ticketing system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent … following experience: • Minimum 3 years’ experience as a service desk engineer in an MSP (Managed Service Provider). • Have proven experience resolving 2nd line escalation requests. • Ability to diagnose and resolve hardware or software issues. • Excellent written and verbal communication skills • Prioritising and managing many more »

Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2nd Line Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Technical support … of DNS services Working Knowledge of non-Cisco Firewall Technologies Working Knowledge of Wireless Technologies Do you have the required technical knowledge & experience? Engineer with two to four years’ experience as a minimum Minimum 2 years’ experience in the following: Office 365/Microsoft 365 Switching, VLAN, Routing more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »

2nd Line Engineer £34,000 - £38,000 plus benefits London, SW9 (WFH 1 day a week) Keywords: 2nd Line Engineer, Tier 2 Engineer, Level 2 IT Support, Troubleshooting, Helpdesk, Service Desk, Ticketing, Mac, Windows, SharePoint, Office 365, Azure … Technical Engineer to join their team on a permanent basis, to be responsible for resolving escalated issues and client project work. 2nd Line Engineer – Duties: Documentation of client networks and small projects Backup maintenance Configuration of standard mail and messaging clients including Outlook … enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases 2nd Line Engineer – Over to you! Our ideal candidate will have; Experience with Windows/Mac desktop operating systems. Excellent experience more »