2 of 2 Bug Management Jobs in London

E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes … the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context and recommended next steps. Communicate proactively on downtime, system changes, or critical incidents. Hold success & satisfaction reviews around site stability, raised issues & performance with core markets … of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to More ❯

the Test Lead include: Post Trade and Transaction Reporting Testing for EMIR, MiFiD, & SFTR for both CML & BI. Prudential Reporting Testing. Business analysis. Test Environment and Test Data Management. Bug Management, Result Tracking and Reporting. Manage the relationships within the project. Facilitating Test calls and coordinating defect resolution with the vendor (S&P, DUCO & DTCC GTR). QA … of new instruments and product offerings. Attend key industry and supplier events to obtain relevant market intelligence for the Firm on both regulatory changes, and possible solutions. Overseeing defect management by logging and tracking issues in Jira. Create Regression Test Pack and track the execution using the Jira add-in X-ray. The successful Test Lead will have: Test … and Securities trading, operational and regulatory environment. Demonstrated experience of creating technical requirements/specification documentation. Experience of front to back-office trading and associated systems. Experience with Vendor Management preferred. Demonstrated understanding and delivery, including migration, Transaction Reporting projects or remediation relating to Financial Services. Understanding of Regulatory processes and BAU expectations. More ❯