Business Support Analyst
City Of London, England, United Kingdom
Finitas
Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. … You'll manage change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and … system documentation templates. Efficiently onboard and offboard users. Monitor the ticket system for trends and escalate as needed. Build strong relationships with team members, business users, and third-party suppliers. About You: Minimum of 2 years experience supporting Acturis. This is mandatory. Ability to define business changes to more »
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