Central London, London, United Kingdom Hybrid / WFH Options
Eutopia Solutions Limited
B2C digital sales within a call centre/customer care/contact centre operations environment Experience of utilising AI and automation tools such as chatbots, RPA, IVR, virtual agents, workforce management....... Strong leadership skills with the ability to build, develop, lead, inspire and motivate a team Familiarity with telephony/ more »
languages (such as Java, Python, JavaScript.....), AWS, Salesforce, CMS/Content Management Systems, Ecommerce, LMS/Learning Management Systems, Billing & Payment Services, Microsoft 365, Chatbots, AI Video Creation, Integration Services, IT/Network Infrastructure, Cybersecurity, Enterprise Architecture and/or Data Protection laws/regulations. It would be great for … languages (such as Java, Python, JavaScript.....), AWS, Salesforce, CMS/Content Management Systems, Ecommerce, LMS/Learning Management Systems, Billing & Payment Services, Microsoft 365, Chatbots, AI Video Creation, Integration Services, IT/Network Infrastructure, Cybersecurity, Enterprise Architecture and/or Data Protection laws/regulations Results-driven mindset with a more »
the UK there’s a ton of scope your role could have here, as you work on a brand new chatbot. The Role The chatbot will be focused on helping people to manage their money, so essentially it’ll be presenting complex information back in a way that’s easily … bring real value to people's lives. You'll be: • Owning the product design, end-to-end from discovery through to iteration • Ensuring the chatbot responses effectively to user needs, and designing the various experiences and journeys • UI design for the chat interaction, including data visualisation where needed • Supporting the more »
