Customer Engagement Jobs in London

1 to 25 of 74 Customer Engagement Jobs in London

NetSuite Functional Consultant

London Area, United Kingdom
Hybrid / WFH Options
NetSuite
a quick-thinking problem solver with a passion for sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you. Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a … will be responsible for working directly with customers to document and validate their business requirements and map them to NetSuite functionality. Work with the customer to configure/customize NetSuite application to meet their business requirements. Attend project meetings and provide status on progress of activities and deliverables. Provide … success by unlocking capabilities and being their long-term partners in the Cloud. Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagements Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget more »
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Solutions Architect - D365

London Area, United Kingdom
The Cloud Recruitment Company
Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »
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Senior Product Manager - Automation and Orchestration

London Area, United Kingdom
ChangeEngine
Responsibilities Product Strategy and Vision: Craft a compelling vision for the automation and orchestration products, aligning them with ChangeEngine’s goals to revolutionize employee engagement through best-in-class automation and experience technologies. Best Practices Emulation : Research and emulate leading marketing automation and employee experience technologies, adapting their successful … Innovation: Utilize ChangeEngine’s sophisticated mapping and orchestration tools to design tailored automation solutions for critical employee events such as onboarding, promotions, and transitions. Customer Engagement and Insight: Engage directly with customers to extract valuable insights and feedback, using this information to continually refine and enhance product offerings. … strategic thinker who can turn vision into actionable plans. Outstanding communication skills, capable of conveying complex data concepts in simple terms to diverse audiences. Customer-centric mindset, with a passion for understanding and meeting the needs of clients. Familiarity with agile development processes, comfortable working in a dynamic, fast more »
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Chief Technology Officer

London Area, United Kingdom
Hybrid / WFH Options
Gloo
management activities, ensuring data accuracy, privacy, and security across all platforms. Drive innovation in technology and data analytics to improve product offerings and enhance customer engagement. Oversee the development and maintenance of the technical infrastructure, ensuring it supports business operations and growth. Collaborate with other senior leaders to align more »
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Head of Product

Greater London, England, United Kingdom
The Curve Group
these goals. Key responsibilities Lead on: Product strategy/improvements, working collaboratively with key internal stakeholders and external partners. Development of innovative new propositions. Customer engagement, journeys, and outcomes. Regulation management/product policies and procedures. Industry insight and management information. Work closely with the Chief Customer … across the Bank including the Executive team, Treasury, Finance, Risk and Compliance to ensure business targets are achieved. Play a leading role in the Customer team – work collaboratively with colleagues in our Commercial teams, Marketing and Communications to ensure that our products are promoted effectively. Bank representative and spokesperson … business areas in a regulated environment. Flexible and innovative, providing strong, appropriate solutions that are fit for purpose. Ability to negotiate with service providers. Customer focussed. Excellent communication and presentation skill – experience in writing business cases for senior approval i.e., ExCo, ALCO, Board Attention to detail. Ability to work more »
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Data Strategist

London Area, United Kingdom
VCCP
marketing mix, leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture, and we … recognise that a good idea can come from anywhere Take responsibility ABOUT THE ROLE: The Data Strategist will be a vital part of the customer team in the UK. Working with a team of data, customer experience and customer engagement specialists, they will be responsible for more »
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Cloud Adoption Manager - UK

London Area, United Kingdom
Oracle
Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud … Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »
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Salesforce Marketing Cloud Architect

London Area, United Kingdom
TECHOHANA
month initial contract. In this role, you will be responsible for designing and implementing advanced Marketing Cloud solutions to enhance marketing capabilities and customer engagement. You will work closely with their marketing and technology teams to create and optimise marketing campaigns, journeys, and automation processes. Key Responsibilities Design and … implement Salesforce Marketing Cloud solutions to meet business objectives and marketing goals. Develop and optimize customer journeys, email templates, and automation workflows. Integrate Marketing Cloud with other Salesforce clouds and third-party applications to ensure seamless data flow and campaign execution. Provide technical leadership and guidance on best practices more »
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Hybrid SDR & Account Executive - Reporting into CMO

London Area, United Kingdom
Hybrid / WFH Options
SpinifexIT
and account management. Strong understanding of sales processes and strategies within the UK market. Experience in executing targeted sales/marketing plays to drive customer engagement and conversions. Excellent interpersonal and communication skills with the ability to engage effectively with prospects and clients. Detail-oriented with strong organizational more »
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Product Manager

London Area, United Kingdom
Hybrid / WFH Options
Trayport
Brokers & Exchanges and over 7,500 Trader subscribers across 40 countries. Our product team is small but effective... responsible for the inception, creation and engagement of our solutions across Data, Market and Trader products. The role Our new Product Manager will be responsible for product discovery. They will engage … will use excellent communication skills to ensure internal and external stakeholders are kept up-to-date throughout product delivery. What you'll be doing... Customer engagement: The Product Manager is expected to build client relationships to facilitate idea generation and be the expert on how the clients use … the system, understand their requirements and become the voice of the customer internally. Bring new features to the market: The Product Manager should spend time with clients and internal sales and support teams, providing assistance, engagement and gaining understanding of the products. Internal team engagement: Establish strong more »
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Procurement Category Lead – Technology (SaaS and Cloud) – Scale Up Global Technology Business

Greater London, England, United Kingdom
Hybrid / WFH Options
Pod Talent
strategic road map to work with customers and manage all SaaS and Cloud spend on their behalf. You will be the lead for all customer engagements across tech spend – working with CTOs and CFOs to understand their key requirements, problem areas and working collaboratively to create a procurement focused … solution. You will be responsible for a team of procurement managers – ensuring delivery for the customer, whilst building a sustainable and best in class procurement service offering. As a leader in their procurement department, you will create new tools and processes to ensure better customer engagement and … visibility of their spend portfolio. Skills and experience required In depth SaaS and Cloud category knowledge: as the procurement lead for software and cloud customer spend, applicants must have in depth tech category knowledge with a track record of negotiating big deals and complex contracts (AWS, SAP, Microsoft etc more »
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Pre-Sales Consultant (Dynamics 365)

London, England, United Kingdom
MarkJames Search
the capabilities of the Microsoft Dynamics 365 and Power Platform solution set effectively and professionally to enable us to continue to expand our substantial Customer Engagement practice. Key Responsibilities Build, develop and deliver compelling tailored demonstrations of end-to-end solutions for prospective customers Analyze clients' business requirements … comfortable presenting at Senior Executive/Board level Ability to develop and articulate a client solution vision and roadmap Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, Customer Service and Customer Insights apps Knowledge of the Microsoft Power Platform including Canvas Apps, Power more »
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Product Analyst

North London, London, United Kingdom
Hybrid / WFH Options
SF Recruitment (Tech)
background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customer engagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »
Employment Type: Permanent, Work From Home
Salary: £50,000
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Software configuration Analyst

North London, London, United Kingdom
Hybrid / WFH Options
SF Recruitment (Tech)
background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customer engagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »
Employment Type: Permanent, Work From Home
Salary: £50,000
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Contract and Performance Manager Water Efficiency Team

London, United Kingdom
Ad Warrior
efficient delivery of their award-winning programme delivery in the pursuit of domestic and business water efficiency, wastage fixes (low-level plumbing repairs) and customer engagement activity. As a key member of the Water Efficiency Senior Management Team and supported by wider teams across the organisation, you will more »
Employment Type: Permanent
Salary: £40,000
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Solutions Consultant - Financial Services SME

London, United Kingdom
Cognizant
will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … sales opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the banking domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in banking and more »
Employment Type: Permanent
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Software configuration Analyst

London, Finsbury Park, United Kingdom
Hybrid / WFH Options
SF Recruitment
background in application & system engineering, software development or technical change and release - Any experience working within insurance would be a plus - Excellent communication and customer engagement skills - Jira understanding (they use JSON structure for their configs) - A real passion for learning the latest technology This Software configuration Analyst more »
Employment Type: Permanent
Salary: £45000 - £50000/annum Remote & great progression
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Cloud Architect

London, United Kingdom
In Technology Group Limited
Title: Cloud Architect Salary: £50k-£80k Location: (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and … evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »
Employment Type: Permanent
Salary: £50,000
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Account Manager - Local Authorities

London, United Kingdom
Hybrid / WFH Options
Networking People (UK) Limited
join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »
Employment Type: Permanent
Salary: £75,000
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Account Executive - Cybersecurity

City of Westminster, England, United Kingdom
Progresso Search
/bonuses. ( Double OTE ) The role As a key member of the team, the Account Executive role is focused on the expansion of our customer base. You’ll be responsible for identifying and winning new business customers. This is what you’ll be doing, day to day * Take responsibility … opportunities and securing contracts with new customers that hit (and ideally exceed) assigned sales quotas and targets. * Drive the entire sales cycle from initial customer engagement to close. * Manage pipeline coverage to generate own leads in addition to those provided, through daily prospecting via email, LinkedIn and phone. … of relevant domain knowledge and have meaningful conversations with prospects. * Draft and deliver winning proposals, working with our technical team where required to address customer requirements. * Report on sales activity and ensure the CRM is maintained daily with new business activity, keeping detailed notes on prospect and customer more »
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Customer Data Scientist - 12 month FTC

London Area, United Kingdom
Hybrid / WFH Options
Datatech Analytics
Customer Data Scientist - London Office/Hybrid working 2 days PW in office - 12 Month FTC - Salary negotiable dep on experience Up to £60,000 - J12775 Please note all applicants require full and indefinite right to work in the UK as this client is unable to provide sponsorship To … work in a team who manage all aspects of market research, customer segmentation, first part data build up and consumer activation along the customer journey for all brands across this companies’ group. Fuelling the ambition to put data at the heart of decision making and investing in our … data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experienced, passionate and highly motivated Data Scientist who will help discover the information hidden in vast amounts of customer more »
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Portfolio Director for Financial Services & Banking – Oracle Enterprise Applications

London, England, United Kingdom
Hybrid / WFH Options
Version 1
the past with responsibility for budgets in the region of £/€500k to £/€5m , or beyond . You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire … a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You’ll enjoy customer engagement … and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility – Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements more »
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Data Scientist - Luxury Retail

London Area, United Kingdom
Hybrid / WFH Options
Freshminds
A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »
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Pre-sales Technical Engineer

London Area, United Kingdom
Rahvolt New Energy
support, we want to hear from you. Your Mission: As a Pre-Sales Technical Engineer, you will play a pivotal role in shaping our customer's energy future. Your primary responsibilities will include: • Customer Engagement: Act as a technical ambassador, providing expert guidance on our cutting-edge … complex technical information into digestible solutions. • Technical Acumen: Own the pre-sales process, from understanding end-user needs to delivering comprehensive technical support, ensuring customer satisfaction at every turn. • Training and Development: Empower our sales force, customers, and partners with the knowledge they need to excel through tailored technical … plus. 2. In-depth knowledge of the operational principles and technical specifications of residential and commercial energy storage systems, with the ability to align customer needs with our product offerings. 3. Articulate communicator with a flair for writing, capable of producing a variety of documents. A keen observer with more »
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Enterprise Account Executive @ Digital Experience & Personalisation SaaS

London Area, United Kingdom
Grey Matter Recruitment
New York, London, and multiple global offices Supported by a world class Data Science team Partnered with the industry’s leading marketing automation/customer engagement platforms To apply for this opportunity, please reply to this advert or email your CV to mark@gmrecruit.co.uk more »
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Customer Engagement
London
10th Percentile
£50,000
25th Percentile
£67,500
Median
£80,000
75th Percentile
£105,000
90th Percentile
£110,000