1 to 25 of 143 Customer Service Jobs in London with Remote Work Options

specific insurance placements within the construction sectorBecome a senior member of a close-knit team of dedicated construction insurance specialists who provide an outstanding service to the construction industryJoin a busy environment with an experienced and supportive team including account handling, broking, claims and placing instructions.Work closely with some … weeks at 80% of your normal work pattern and receive 100% of your normal salary.We will rely on you to:Day to day service:Contract reviews – review of indemnity and insurance provisions of wide variety of construction contractsClient presentationsProvide technical insurance advice on a wide variety of challenges that … day” per week on which their full team will be together in person.#hybrid #li-pwJob SummaryJob number: R_263256Date posted : 2024-03-25Profession: Customer ServicesEmployment type: Regular more »

The successful candidate will be expected to complete defined IT maintenance and support tasks as directed by the IT Leadership team, through the IT Service Desk, and in support of the IT Support Leader based in London.Occasional travel to other remote UK offices may be required.Success in this role … will involve an individual focused on providing exceptional customer service to our colleagues around the UK. The individual will be naturally curious and enjoy solving a wide range of technical issues. Organisational skills will be required to ensure governance around asset management (software and hardware is maintained) and … member will be able to work as part of a team ensuring shared work is communicated effectively.Key duties:Accountabilities:Complete allocated tickets from the Service Desk in line with agreed service levelsComplete IT related tasks in the London officesSupporting 3rd line teams with local tasks in the officeOn more »

support including Video calls, screen sharing Experience working with 3rd Party Vendors Must have excellent written and verbal communications skills as well as strong customer service experience thoroughness and strong ownership of workYou will be joining a progressive and exciting company committed to excellence. They offer an excellent more »

are in use by leading law firms world-wide.Job Overview:As an Account Executive you will be responsible for initiating, developing, and growing new customer accounts within your assigned territory. Your territory will be focused on law firms defined by geographical location and other criteria. You will be responsible … new opportunities, managing a consultative sales process, and working with other members of the Opus 2 team to develop lasting relationships with each new customer in your territory. Opus 2 is very much focused on strong customer relationships and adding value through our great customer service … prospective and existing customers.Be responsible for achieving defined sales targets and quota on a monthly, quarterly, and annual basis in assigned territory.Strategically grow a customer base through prospecting and qualifying target prospective customers and developing a strong advisory relationship throughout the sales process. Create and maintain an accurate sales more »

internally and externallyand be able to branch out from IT related contacts to encompass other client business units including HR, Business Operations, Sales, Marketing, Service Delivery, Security, Risk and Compliance.Continually assess the client and market landscape and adapt accordingly, driving engagement with focus and momentum as a leader of … liaise with delivery teams across multiple business areas.Be a quick learner to understand any new solutions that are ready to take to market, leading customer value management and understanding profitability and ratios of clients.Good presentation skills and can manage and present at all levels of executive management through to … would be advantageousRelevant vendor certificationsRequired Experience:Advanced experience in a similar role in a similar environmentAdvanced experience in a sales environment and/or customer service roleAdvanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology marketAdvanced experience negotiating with clients and more »

makes aircraft charter more transparent, easier, and greener than ever before. Our mission is to provide a better way to fly by focusing on customer service and putting our customers in control. Innovation is at the heart of everything we do. A key point of difference with Victor … lies with the attention to detail afforded by the specialisations within the aircraft charter broking experience, Sales, Sourcing and Flight Management. Sales secure the customer, signed contract & payment, Sourcing identify suitable aircraft and manage the operator relations, with Flight Management taking over the confirmed booking through to post flight … feedback. All of this provides a more efficient experience for the customer, which we know they love. Background Victor’s Executive Jet Charter Department was established in 2011 and has enjoyed impressive growth since its inception. At Victor, our goal is to become the number one on-demand jet more »

in technologies such as Unity, WebGL, Three.js, and Flask. • Coding skills in JS, Rust, Python, C#. • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Expert ability to work independently and manage one’s time. • Expert mentoring skills necessary to provide support and constructive more »

Proficiency in Greek as a minimum Key Responsibilities: Design Leadership: Lead the design process for new lift systems, ensuring compliance with industry standards and customer requirements. Product Development: Work closely with the R&D team to bring new lift products from concept to production. Collaboration and Innovation: Collaborate with … to integrate innovative solutions and technologies into lift systems. Documentation and Quality Assurance: Create and maintain detailed technical documentation for manufacturing and field support. Customer Focus: Collaborate with sales and customer service teams to address customer inquiries and incorporate feedback into product development. Order Placement: Be more »

the ERP system and manage any changes and software add-ons. Measure the performance of existing suppliers through tracking of KPIs, delivery performance and customer service. Maintain and build strong relationships with suppliers and continue to work closely with them to make continuous improvements. Work with the Finance Director more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Media’s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »

Product Manager who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a deep … the development of product strategy, ensuring alignment with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support … of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain points and utilize market trends to inform product more »

customers the freedom and assurance they need, we’ve made sure growth is a given – professionally and personally – so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements: Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »

Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you … your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels of … 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding and subject matter expertise of Microsoft 365, Windows Server Technologies, Exchange Online, Active more »

warm calls, up- and cross-selling) establishing and reinforcing translate plus’s position as the client’s strategic language partner of choice, guiding the customer through the sales funnel. ensuring a high level of customer satisfaction. presenting innovative, effective and compelling solutions to our clients’ and industry’s … with the purpose to build and nurture relationships with key decision-makers across various business areas. Conduct calls and meetings in a professional and service-oriented manner to discuss requirements in-depth, establish best practices and next steps; meetings can take place online or in-person depending on the … monitor and report on high priority activities to Sales Management, including forecasting revenue streams, progress on business opportunities and conversion rates, implementation processes, new customer satisfaction etc. Qualifications Skills and experience required for the Business Consultant position: Excellent written and verbal communication skills (English) 2/3 years of more »

Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services The Data Analyst for Data Operations will be responsible for managing stakeholders, gathering more »

We achieve that through thoughtful and well-constructed travel and powerful content. This job is hybrid Remote The Candidate Drive innovation and elevate the customer experience in the travel industry through strategic product management and development. This role encompasses quality control, product evolution, accounts payable, and supplier management. Through … the product management team, encouraging continuous improvement. Product Development: Utilize data-driven insights to inform product decisions and enhancements Collaborate closely with Marketing and Customer Service to create engaging and memorable experiences Branding & Quality Control: Enhance and maintain our brand presence throughout Europe, ensuring consistency and quality Establish more »

Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … in-depth technical and sales training, including working towards gaining your CISCO CCNA certification. This is a challenging graduate role with responsibility for managing customer’s technical requirements from a very early stage and so successful candidates will be able to apply themselves right from the off. You will more »

and mitigated; Ensuring that credit business is processed in an efficient and timely manner; Excesses are properly monitored and reported; and A high-quality service is provided at all times to the Front Office lending teams. Responsibilities Credit Risk Check credit applications for accuracy, completeness and compliance with Credit … s reports (Valuation, Legal [including Report on Title] and Project Monitoring Surveyor). Sound loans administration and credit risk experience at Assistant Manager level. Customer service skills. Communication skills. Numerical accuracy. Evaluation and analysis skills. Ability to identify and deal with problems/issues arising from due diligence. more »

Fire & Security Role: Are you a Fire and Security Service Engineer with excellent technical knowledge of security systems? Paying up to £38 What can you expect as an employee: Paid door to door travel for Engineers. Wellness & Employee Assistance Programme (EAP) Perkbox access to a huge range of free … Work Life Balance Access To Mental Health Care Support Salary Sacrifice Pension Scheme Childcare Voucher Scheme Max 3 Year Old Company Vehicle Death in service The ideal candidate would have: Must have a high level of experience of our industry Excellent technical knowledge of security systems Have a systematic … jobs and full use of PDA device. Have a polite but assertive telephone manor Good knowledge of London and the home counties postcodes Good customer service skills ability to motivate staff & colleagues and lead by example The ability to think laterally and "out of the box" Prompt and more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

other marketing-led channels. The role will take enquiries from initial contact through to completion of a sale and remain in contact with the customer post-sale to maximise opportunities for upselling from our range of add-on and consumable products. The role will also have a key place … such opportunities through to order receipt and payment. Qualify all inbound enquiries to website, sales inbox, or trade shows. Call upon support from marketing, customer services, or product specialists to satisfy customer enquiries. Establish Budget, Timeline, and Authority for any Opportunities arising. Issue quotations, follow-up according to … team guidelines, and close Opportunities as lost/won as appropriate. Work with the customer service team as needed to process and complete Orders. Promote relevant upsells, cross-sells, or consumables to recently purchased customers. Seek reviews, case-studies, and testimonials from customers with noteworthy applications. Report on more »

client , a groundbreaking European innovator of AI, robotics and Optical sorter technologies for the waste management sector is looking for a highly motivated Field Service Engineer to continue their expansion in the UK and Europe. As a trusted partner of waste management organisations you’ll provide vital on-site … should be a determined and hungry problem solver who enjoys finding solutions to electro-mechanical and robotic issues with a keen focus on the customer experience, willing to make a decisive impact on the success and expansion of a company that innovates in a sector that is in its … below the key responsibilities of the position : Performing scheduled systems monitoring via alerts and dashboards monitoring. Carrying out maintenance during monthly visits to different customer sites across the UK and mainland Europe. Undertaking complex diagnostics using specialist software tools, including pre diagnostics , which involves discussing client issues with them more »

Migration Services is currently working on. Specialists effectively communicate, both verbally and in writing, while working in a fast-paced environment with a complex service offering. They pay very close attention to detail in an effort to mitigate potential mistakes in a production environment. Your Job: Provide superb customer service for Global Relay's clients: handling customer calls, managing customer Salesforce cases, answering customer inquiries, and following up with customers on migration projects Working with a range of customer contacts in compliance and IT roles Assisting other departments such as Support, Provisioning, Customer … media platforms including but not limited to: Facebook Instagram YouTube LinkedIn Twitter Salesforce Mass Case Creation About You: 3 years' experience in Information Technology, customer-facing service desk experience preferred General understanding of domains, networking principles, message flow, email protocols, and DNS Salesforce experience preferred Proficiency with Excel more »

Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customer service skills with a methodical approach to work. - Ability to plan, organise, and more »

Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customer service skills with a methodical approach to work. - Ability to plan, organise, and more »