with the Director to contribute to and facilitate senior decision-making, interpreting data and diagnosing issues, and recommending options which balance commercial gain with customer impact. Stay ahead of, and maintain within the team, a repository of external org design practices, metrics and innovation, supporting the development of OD … it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customerservice and much, much, more. The Rewards: Theres a reason people cant stop talking about #LifeAtSky . Our great range of rewards really more »
Sutton, day to day management, maintenance and asset investment is the responsibility of SHP. In the last two years we have insourced the repairs service, grass cutting service, started an large scale transformation programme the SHP New Deal for both residents and colleagues, have achieved CustomerService … are looking for individuals who want to join SHP to work and develop their career, inspire colleagues with their passion for social housing and customerservice excellence. The right candidate will have: Proven experience and ability to deliver excellent customer care and valuing diversity. Proven attention to … the provisions of the Construction Design Management Regulations and ensure that the internal and external CDM resources are managed. Understanding and experience of leasehold service charging including consultation requirements for qualifying works (S20). An understanding of the Housing, Health & Safety Rating Guidance (HHSRS Guidance for landlord and property more »
problem-solving skills. A team player and able to work well with peers and senior team members. Prior administrative experience or experience within a customerservice background would be desirable but is not essential. Staff are currently working remotely due to the pandemic. The organisation is in the … pages. You may have experience in the following roles: Regulatory Affairs Administrator, Compliance Administrator, Legal Administrative Assistant, Case Management Coordinator, Administrative Coordinator, Office Administrator, CustomerService Administrator, Compliance Support Officer, Case Management Assistant, etc. REF more »
Field Service Engineer Job title: Field Service Engineer Location: North London Salary: Up to c£35,000 (OTE) pa. Up to c£32,000 pa basic + up to £250 per month in incentives + vehicle + overtime Hours: Monday to Friday (40 hour week), no required weekend … Job Purpose This is an exciting opportunity to join a leading name within the water purification industry, as we are currently seeking a Field Service Engineers to cover North London. The main purpose of the role is installing and servicing the companies waterbars/water dispense equipment (training provided … in domestic (approx. 80/90%) and commercial environments, whilst providing top notch customer care. Being a Field Service Engineer in this role isnt just about taking care of the equipment, it is about giving the customers great service every day. So, youll need to know your more »
South West London, London, United Kingdom Hybrid / WFH Options
Spitfire Network Services Limited
Spitfire was founded in 1988 in London; the company is an award-winning Internet and Telephony Service provider specialising in providing Telecoms and IP Engineering Solutions to a range of small and medium sized businesses across the UK. Spitfire is an owner-managed business with its own core network … with a £23m turnover, over 5,000 business customers, and 100 members of staff. We are currently seeking a Support Technician to join our Customer Support Team. This is an excellentopportunity for someone who loves problem solving and customerservice, and is keen to learn and develop … employment The opportunity after a successful probation period to work from home up to 50% of the week Access to our Employee Wellbeing assistance service There is a gym next door Our support team is primarily made up of graduates who have developed their careers with Spitfire, and whilst more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/CustomerService experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
Description To identify, define and integrate new CX capabilities (inc. tools/technology, people & process) into MO, in-line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-function teams within MO and outside to ensure timely and effective capability delivery. You … to leverage technology, people and processes to get things done and do it better. The Team will be laser focussed on continuously delivering excellent customer satisfaction. Qualifications Minimum criteria: Proven experience of delivering marketing and CX, projects and initiatives. A passion for the customer and ability to drive … management and end-to-end test implementation and results reporting. Excellent hands-on digital conversion rate optimisation (CRO) skills with proven ability to review customer journeys, funnel analysis and content performance data, identify key trends and opportunities, putting forward hypotheses and delivering recommendations. Good knowledge across a range of more »
Employment Type: Temporary, Part Time, Work From Home
Present our flexible one-month rolling contract and next day banking - youll have a market leading proposition to sell Present our incredible savings and customerservice offering rated excellent on Trust Pilot Present our unique price pledge where you can guarantee a cost saving and in todays market … to see why our Trust Pilot reviews are the best in the industry! Our employees speak highly of us because we believe that every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals. You may also … have experience of: Sales Representative, Account Executive, Business Development Representative, Territory Sales Manager, Outside Sales Representative, Sales Consultant, Account Manager, Sales Associate, Customer Acquisition Specialist, Regional Sales Representative, Small Business Sales Specialist, Sales Advisor, Sales Specialist, New Business Development Executive, Client Acquisition Manager, Commercial Sales Representative, B2B Sales Executive more »
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customerservice requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Field Service Engineer Romford £35,000 - £37,000 basic + Bonus + Training + Technical Development + Pension + Company Van + Early Finish + Limited Weekends + Paid Qualifications + ' Immediate Start' Finish work before 5 PM and do not work on the weekend! My client promotes work … and values hard work. This company has recently opened a dedicated training centre for their current and future employees. If you are a Field Service Engineer looking to work for a company who will ensure you are fully qualified to do the job. This company has massively grown over … the last 5 years due to industry leading customer service. Due to growth they require a Field Service Engineer to join the team who cover home counties and London. Be rewarded with a great bonus for just doing your job. Your Role As A Field Service Engineer more »
installation tasks are carried out at a high standard within the specified program timelines. Liaise with clients and their contractors, offering the best possible customer service. Provide with site surveys and detailed reports to identify risks and make recommendations. Ability to understand complex drawings and schematics. Preparing comprehensive documents more »
its surrounding areas. It is primarily a mobile position with some remote/home working. The role is perfect for an experienced receptionist or customerservice professional seeking to advance into a managerial position. Key Responsibilities: Provide administrative support to Site Cover Managers Work collaboratively with Site Cover … Covering Letter. Candidates with the relevant experience or job titles of: Site Manager, Coordinator, Site Coordinator, Project Coordinator, Site Supervisor, Site Management, Assistant Manager, CustomerService, Senior Receptionist, Assistant Reception Manager, CustomerService Supervisor, Reception Supervisor, Lead Receptionist may also be considered for this role. more »
Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Uxbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Uxbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »
a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customerservice, or for cars. We are open to applications from people across many different industries or at any stage in life and we more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
IG9, IG10, IG11, RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, CM5, CM16 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance, plus … overtime (on average £4,700) and performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customerservice Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customerservice and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customerservice is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customermore »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
housing properties. Your responsibilities will include: Conducting repairs and maintenance tasks in various trades, including plumbing, carpentry, painting, and general building maintenance. Responding to service requests in a timely and efficient manner. Ensuring all work is completed to high-quality standards and in compliance with relevant regulations. Collaborating with … other team members and contractors to achieve project goals. Providing excellent customerservice to residents and addressing their concerns with professionalism. Qualifications: Proven experience as a Multi Trader in a social housing or similar environment. Relevant trade qualifications in plumbing, carpentry, or another related field. Knowledge of health … painting, and general maintenance skills. Ability to work independently and as part of a team. Time management skills to prioritize tasks and meet deadlines. Customer-focused approach with good communication skills. If you are interested please call Grace more »
The successful applicant will have previous experience in trading and merchandising online. Main responsibilities will include: Work alongside the merchandising team Work alongside online customer services Responsible for assisting the co.uk and .com sites using multiple platforms. Ownership of web KPI- Gross/Net sales, Conversion, AOV, UPT. Responsible … for content, product and stock accuracy on the web. Support day to day online merch entailing customer journey, landing page and checkout Take initiatives on developing a seamless user experience on the website. Ownership of online merchandising Assist in producing weekly trade reports. Work alongside the online executives to more »
and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customerservice - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
to hear from you. Role Info: Junior Ecommerce Manager Onsite: White City, London £30,000 - £35,000 Plus Bonus and Benefits Package Product/Service: Handmade Premium Vegan Shoes with heavy celebrity following Culture: Sustainability, Community, Integrity, Positivity Partnerships: Soho House & Co, Nordstrom, Neiman Marcus, Bergdorf Goodman, The Conservatory … to consumer Ecommerce P&L and activation plans + Delivering the CRM/email programme + Taking ownership of the website + Delivering exceptional customerservice What your day might look like: + Delivering annual KOI targets: sales, traffic, returning customer rate, conversion rate, average order value … + Analysing performance with regular reporting of key actions and recommendations + Collaborating with sales, customer services, marketing and management to understand results (e.g. ROI) and develop recommendations for future activities based on insights + Working closely with the Head of Ecommerce, developing and implementing the email marketing calendar more »