is a newly created role and an exciting opportunity for someone with supply chain and distribution experience to work with an experienced and dedicated Customer Services team based in our client’s High Holborn office in Central London. The role requires familiarity with working on SAP Order to Cash more »
Prepare reports and presentations for senior management on revenue performance and trends Be the point of contact for SynXis troubleshooting (in addition to SynXis customerservice team) Maintain the integrity of SynXis contents by regularly auditing and updating information as needed Support the hotel-based revenue teams to more »
be working with one of our biggest and most exciting client brands - M&S! You are responsible for delivering an exceptional, right first time, service to our clients in line with the client's contractual requirements and ITGs own KPI's. Providing both strategic and operational leadership to your … teams to deliver customerservice excellence. You will actively understand and promote the wider ITG offering to deliver continuous improvement initiatives, develop and grow the account. In this role, no day is the same which makes the role both exciting and interesting. You will have complete exposure to … resources. Ensure design files and documents are filed and stored on Monday.com & MASIE where appropriate. Identify and progress areas for personal development. Requirements A service minded approach with proven customer management skills Experience of creative/art working/photography/print processes Project management & organisational skills - you more »
inductions for new starters What skills do you need to be a Junior IT Support Engineer? The ability to work independently on Desktop Support Customerservice expertise Desktop Support in a Windows 10/11 environment Office 365/Azure admin Teams admin experience SharePoint OneDrive Azure AD more »
and effectively. Escalate complex problems to appropriate internal teams and coordinate with them to find timely solutions. 4. Incident Management: Respond to incidents and service requests raised by the client, adhering to defined service level agreements (SLAs) and following established incident management processes. Document incidents and their resolutions … relationships with clients and collaborate effectively with cross-functional teams. 5. Client Focus: Demonstrated ability to understand and fulfil client requirements while providing exceptional customer service. Proactive in anticipating client needs and exceeding their expectations. 6. Adaptability and Flexibility: Ability to thrive in a fast-paced and dynamic environment. more »
desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve issues. Conduct audits and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services. Maintain data security within the wider business … preparation of technical documents and proposals. Skills At least 4 years’ experience in a similar IT role Excellent verbal and written communication skills. Excellent customerservice skills when dealing with users. Ability to work on own initiative – a “can do” attitude with a team player ethic. Attention to more »
than one hundred staff in our London, Manchester, and Manila offices. OryxAlign’s business model is based on three core elements: delivering an excellent service; client intimacy to develop trusted partnerships with a broad client base; and high levels of operational efficiency. To maintain relevance as a Managed Services … travel to remote client sites may be required. The role is hybrid so whilst not attending client site, time will be spent support our Service Desk and activities directed by the Service Delivery Manager. The 1st Line Support Engineer role is focused upon the day-to-day delivery … knowledge of MSP RMM toolsets, particularly ConnectWise Automate Excellent knowledge of Ticketing systems, particularly ConnectWise Manage Work to SLA thresholds for incident(s) and service request(s) You will also need to demonstrate: Experience of hardware troubleshooting and problem solving. Ability to quickly learn new applications and technologies Able more »
Account Executive at Alexandria Technology. The Account Executive will be responsible for maintaining and expanding client relationships, identifying new business opportunities, and providing excellent customer service. The role will involve meeting with clients, understanding their needs, presenting solutions, and collaborating with internal teams. Qualifications Proven sales experience in the more »
and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements: · Minimum of … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customerservice · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech more »
Self-motivated and organised with a high degree of accuracy Ability to work on own initiative Excellent time management and the ability to prioritise Customerservice experience Candidates must have a confident and professional telephone manner Able to work under pressure Job Type: Full-time: Private medical insurance more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
AV requirements, whilst also taking pride in being a helpful, flexible team member whom your department can rely upon when AV issues arise unexpectedly. Customerservice will be very important to you, as you will build professional working relationships of mutual respect with your colleagues of all levels … must be willing to undergo enhanced child protection screening appropriate to the post, including checks with any past employer and the Disclosure and Barring Service, andit is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. No member more »
care.' Job Profile The specialist biomedical scientist (BMS) role is to assist the Senior BMS and Chief BMS in providing an efficient and effective service within the Histopathology Department. To ensure that scientific standards are maintained and that Clinic policies are adhered to at all times. Job Type: Biomedical … requirements at all times. To promote the smooth running of the department. To be an excellent role model for junior staff. To deliver excellent customer service. To assist in the preparation of documentation. The post-holder will participate in annual joint review. Skills & Experience HCPC post-registration recent histology more »
care.' Job Profile The specialist biomedical scientist (BMS) role is to assist the Senior BMS and Chief BMS in providing an efficient and effective service within the Histopathology Department. To ensure that scientific standards are maintained and that Clinic policies are adhered to at all times. Job Type: Biomedical … requirements at all times. To promote the smooth running of the department. To be an excellent role model for junior staff. To deliver excellent customer service. To assist in the preparation of documentation. The post-holder will participate in annual joint review. Skills & Experience HCPC post-registration recent histology more »
written and verbal communication skills and a desire to learn and complete the relevant qualifications for this apprenticeship. You'll show a passion for CustomerService and possess excellent IT, organisational and planning skills. This is a fantastic opportunity to kick-start your career and grow your skills more »
the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customerservice skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »
by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »
our p anel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation V ery high standard of work Who are Solus and whatcantheydo for … employees Holding several main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customerservice, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
London. About the role: The purpose of the role is to support the Hub Manager in organising the hub day-to-day, ensuring that service standards are maintained, achieving operational efficiency targets, and following policies and Health & Safety procedures. You will be providing an exceptional quality of service … what you can expect to be doing in this role: Personnel: Provide leadership and direction to all staff to ensure they deliver a quality service and remain motivated at all times. Check-in with riders regularly and be a positive face for the organisation. Liaise with the night shift more »
across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customerservice to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor … work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability … developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. more »
performance, increase shareholder value, and protect our businessthrough the innovative and agile use of technology and data. To harness our full potential across our customer, operational and colleague journeys, as well as ourenabling domains, platforms and programmes, we are changing our ways of working and transitioninginto a product-led … compromises between opposing views and opinions. Business partnering, working as a valued partner with senior stakeholders across a diverse operation, delivering a?value-added?service to business customers. Ability to recognise priorities and guide others, at various levels within the business, towards the accomplishment of strategic business goals and more »
SharePoint Developer to deliver a robust SharePoint Online platform and act as the Subject Matter Expert (SME) for the Microsoft Collaboration ecosystem, especially within Customer Services and business processes. This great opportunity to join a large and established IT Function who continue their transformation and digital journey. In this … Qualifications: Related Microsoft Office365 certifications. ITILv3 (or above) certification. Proven experience as a SharePoint/M365 Administrator. Strong understanding of SharePoint architecture, configuration, and customer processes. Knowledge of SharePoint and M365 security models, permissions, and user authentication methods. Experience with SharePoint migration, upgrades, and patch management. Excellent communication and more »
channel development. Working in collaboration with the Operations and Engineering Product teams to deliver immediate and longer-term profitable revenues. Qualify and quantify the customer's holistic needs in AV, Event Technology, Production, Creative, Digital and all technical event needs. Act as the key contact for managed clients, understand … customer's needs and goals, and create and execute a strategy that aligns our clients' resources and solutions that solve customer needs. Create and execute plans to further penetrate the account. This includes building our contact surface, securing customer appointments, and executing sales calls, customer business … reviews, and strategic action plans to identify and secure both short and long-term revenue opportunities. Understand customer's industry trends, and build a network that continues to establish credibility, rapport, and opportunities to engage customers. Ensure each account shows consistent progress, moving from vendor status through desired role more »