DesktopSupport Engineer | 2nd Line Support | IT Support Engineer | System Administrator | Infrastructure Engineer | 1st Line Support | System Engineer | Remote Support Engineer DesktopSupport Engineer required for a company working in the Renewable Energy & Sustainability sector on a full-time, permanent basis. This … role suits someone with 3+ years experience in a relevant IT Support role that's comfortable working with end-users ranging from interns up to the C-level suite. The role is purely internal on the company's infrastructure and ecosystem and you'll join a team of … to mainly BAU tickets as a team where this role will be the first point of contact and deal with 1st and 2nd line support queries where you'll escalate to the senior engineers if necessary. The technology you need to be confident with are: Microsoft 365 Networking Intune more »
Onsite DesktopSupport Engineer! Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite DesktopSupport Engineer to join a dynamic team and … play a pivotal role in ensuring business operations run smoothly. As an Onsite DesktopSupport Engineer, you'll be working closely with various IT delivery teams to meet both current and future business requirements. Key Responsibilities for the DesktopSupport Engineer: Provide onsite end-user support, acting as a liaison between technical and non-technical staff. Deliver basic training on computer operation and management when necessary. Maintain desktop standards, knowledge base, and system documentation. Serve as an escalation point of contact for service downtime, ensuring clear and effective communication. Package, test, and deploy system more »
Onsite DesktopSupport Engineer! Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite DesktopSupport Engineer to join a dynamic team and … play a pivotal role in ensuring business operations run smoothly. As an Onsite DesktopSupport Engineer, you'll be working closely with various IT delivery teams to meet both current and future business requirements. Key Responsibilities for the DesktopSupport Engineer: Provide onsite end-user support, acting as a liaison between technical and non-technical staff. Deliver basic training on computer operation and management when necessary. Maintain desktop standards, knowledge base, and system documentation. Serve as an escalation point of contact for service downtime, ensuring clear and effective communication. Package, test, and deploy system more »
Job Description DesktopSupport Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of working within … a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the … Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and supportmore »
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for more »
Job Description DesktopSupport Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a DesktopSupport Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing DesktopSupport to around 130 users across several … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »
1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
and ultimately, be more fulfilled. This job is only open for candidates with eligibility work in UK no sponsorship can be provided. Role definition Desktop Technician will provide day to day local desktopsupport, image PC’s, receive inbound calls, answer questions, troubleshoot and document steps performed … ServiceNow ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well … be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years’ experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. Provide timely communication on issue status and more »
ultimately, be more fulfilled. This job is only open for candidates with eligibility work in UK no sponsorship can be provided . Role definition Desktop Technician will provide day to day local desktopsupport, image PC’s, receive inbound calls, answer questions, troubleshoot and document steps performed … ServiceNow ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well … be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years’ experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. Provide timely communication on issue status and more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Job: DesktopSupport Engineer Rate : £300 - £600 p/d (Inside IR35) Location: London - On site Client: Fintech In this position you will provide high-quality support services to various teams within a fast-paced financial company. Responsibilities · Plan, execute and support company wide tech projects … . General tech/desktopsupport · Infrastructure Support (debugging) . Managing incidents through service now . Set up new starters including physically piecing together and prepping workstations · Work with external vendors · Enrol new starters Qualifications · knowledge across windows platform (Linux is a +) . Strong troubleshooting skills … . Customer support skills . Prior experience in a similar role (preferentially at a financial firm) · Productive hard worker, with a great personality! Please apply directly if you fit the spec for the role and wish to discuss further jhayne@hunterbond.com more »
DesktopSupport Engineer - Autotask (Fully Remote) Our well established client is looking for a immediatley available DesktopSupport Engineer on an initial 1-2 month contract with potential to extend. This is a fully remote position. Key skills Office 365 Exchange Windows Operating Systems Active Directory more »
Desktopsupport Analyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new employees … communications Preparation and provision of hardware and software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop IT support Understanding of Active Directory (including Administration) Office 365 (including user Admin) IT support (including Networking TCP/IP, DHCP/… DNS) Beneficial Experience with setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
london (hounslow), south east england, United Kingdom
Franklin Fitch
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
Are you an experienced Senior DesktopSupport professional looking for an exciting opportunity in London? Our client, a global investment management firm, is seeking a dynamic individual to join their team on a 6-month contract. With a commitment to delivering exceptional client service and fostering a healthy … our client takes an active and engaged investment approach. As part of their team, you will have the chance to contribute to their global support network and play a lead role in handling escalations and VIP queries. Responsibilities: Be part of a premier support function, providing excellent client … changes in the Workplace Technologies environment. Key Tasks: Ensure information risk is managed effectively, escalating observed situations as necessary. Collaborate closely with the Production Support Manager to deliver Workplace Support Services. Provide task management for the team, ensuring appropriate resourcing to meet objectives. Conduct regular systems health checks more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
london (uxbridge), south east england, United Kingdom
Cognizant
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »
IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktopsupport building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktopmore »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktopsupport building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktopmore »
Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … Services. Job roles and responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Troubleshoot and repair desktop computers tenure they … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish more »
