City of London, London, United Kingdom Hybrid / WFH Options
Langley James Limited
IT InfrastructureSupportEngineer (Hybrid) is required by a global financial company based in close proximity to Tower Hill paying up to £45k. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. The InfrastructureSupportEngineer will be experienced in resolving complex issues that have been escalated from the desktop support team, providing RCA,incident reporting as well as data-centre and server work, whilst supporting multiple clients. The IT InfrastructureSupportEngineer will be actively engaged … identify and implement solutions for potential issues. Perform root cause analysis and problem investigation to prevent recurrence. Take ownership and coordinate the resolution of infrastructure issues, working cross-functionally to ensure solutions align with business needs. Keep the Service Desk system up-to-date, ensuring timely updates, escalation, and more »
Ref: 22556 The Skills You'll Need to Succeed: IT Support, Japanese, Helpdesk Your New Salary: Up to £40000 Hybrid (2 days office-based, with visits to client sites as necessary) Start: ASAP Working Hours: 9:00-17:30 Japanese Speaking InfrastructureSupportEngineer - What You … ll be Doing: Providing support for client infrastructure, including PCs and servers Troubleshooting system issues Responding to inquiries from customers Handling product version upgrades Japanese Speaking InfrastructureSupportEngineer - The Skills You'll Need to Succeed: Experience as an IT infrastructureengineer/… support desk technician Proficiency in Japanese and English Strong customer service skills Proactive attitude towards work Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within more »
Job Description IT InfrastructureEngineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level … in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructuresupport and projects. IT InfrastructureEngineer IT Infrastructure related project Communicate and coordinate with the person in charge of the … project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructuremore »
